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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

A meditation on wireless communication at great distances

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Consistently high video and sound quality. Easily works with existing process / calendar. I like the meeting reminder and how easily it integrates with google calendar and calendly
What do you dislike about the product?
Tools to help teams collaborate are still lacking. I want to be able to do everything I want within the Zoom platform, not use third party stuff. Ideal would be more white boarding and other team brainstorming tools
What problems is the product solving and how is that benefiting you?
How to work with people remotely. Most of my team is spread out around the world. It's way better than doing actual phone calls especially when you need to review documents and slides


    Religious Institutions

Generally Zoom has been reliable and effective for meetings and groups.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The calendar and scheduling module and the recurring element for series and classes. Carrying the same link for several months simplifies access for participants.
What do you dislike about the product?
At times links don't work or some participants get different replies when they try to log in. Sometimes it takes several tires when the first attempt does not connect properly.
What problems is the product solving and how is that benefiting you?
It allows me to connect with colleagues quickly and in a more personal way than a conference call. This helps our team be better connected and on the same page when we meet in person and engage in activities.


    Gregory J. S.

Business is Booming with Zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom connections are great, speed is very good and meetings run without technical problems. People and my clients are now very comfortable and proficient with Zoom. Controls are relatively simple, especially for those under 70 (Smile) It helps a lot here in Southern California being able to meet without being stuck in traffic.
What do you dislike about the product?
The main dislike is how Zoom functions with MS Powerpoint in the dual monitor mode. Dual monitor selection with Zoom does not sync well with the Powerpoint program in dual monitor mode. There are some work arounds but a little clunky. I turn off the dual monitor mode in Zoom, ideally would like more control over what is viewed on 2nd monitor.
What problems is the product solving and how is that benefiting you?
The ability to work with clients outside of my 50 mile radius. I can meet with 5 to 7 people in day where that would be close to impossible by driving to see clients within the L.A. market


    Jennifer E.

Zooming Five Days A Week

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Both of my businesses use Zoom. Consulting with PR clients! And teaching fitness/yoga/meditation classes! Five days a week! It is reliable and I feel blessed to have this platform for all my work ventures. (And I sometimes use it for family/friends video chats... another blessing of Zoom)!
What do you dislike about the product?
The only thing I can think of is perhaps easier for music/sound work as it is often a challenge (for me anyway) to get ideal sound when using my harmonium, piano, and sound healing bowls.
What problems is the product solving and how is that benefiting you?
Connecting and working no matter where I am! No matter where they are! An easy-to-use format. My husband even had a chat with his 100-year-old aunt on Zoom last week.


    Maria G.

Empowering our Advocacy Work through Video Conferencing with Zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Our team really enjoys being able to easily and clearly connect all over the globe, especially through the pandemic. We like the ability to record and share when others are unable to attend.
What do you dislike about the product?
What we don't like are some of the restrictions or when folks have video or audio issues. We also need assistance because we are a nonprofit and could use additional support. Wish we had the ability to keep the chat conversations because links are often shared.
What problems is the product solving and how is that benefiting you?
We appreciate the upgrades but still struggle with features being available when we need to join a call on our mobile phone. There also seem to be some issues when we need to reschedule a meeting.


    Ben M.

Essential to continued Business Operations

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom provides a user-friendly interface for our team and our clients alike. It allows us a viable option for those clients that prefer Zoom as their meeting platform.
What do you dislike about the product?
We enjoy the features of Zoom, but a more convenient way to see those in the waiting room, and subsequently admitting them, would be immensely helpful.
What problems is the product solving and how is that benefiting you?
Allows us to connect with clients outside of an in=person meeting format.


    Entertainment

The Bentley of Face to Face Communication!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is the best product out there. I love the ease of use - for myself and my meeting participants. It's incredibly easy to use and intuitive. For recording quality - I find Zoom is the best as well.
What do you dislike about the product?
I don't like that there is no notification sound when someone enters the waiting room. It would be super helpful to have that feature! And I would like to be able to remove users names from the screen when I record it.
What problems is the product solving and how is that benefiting you?
I work in the entertainment industry and occasionally need to record meetings or interviews for internal purposes. I love that zoom mix connecting easy and when I do need to record some thing the recordings are always exactly the way that I need them to be an easy to find in my computer which is also a huge help.


    Primary/Secondary Education

My virtual classroom on Zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The ability to give remote control to my students allows me to create interactive learning opportunities.
What do you dislike about the product?
I would like to be able to use the whiteboard while sharing my screen so students can work through problems without switching back and forth. Also, the annotate option sucks! When you write on a doc using this function, the writing should stay in place, not move with the screen.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with students all over the world. I have tutored kids from Las Vegas to Germany, all from my home in Atlanta.


    Joe F.

My connection is always so spotty no mater what I do

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
zoom is easy to use and extremely helpful
What do you dislike about the product?
my connection is always spotty and no matter what method I try, I always seem to have connection issues. Never get a full sentence out of anybody.
What problems is the product solving and how is that benefiting you?
youre able to put a face to the name of clients


    Entertainment

Easy-to-use and universally understood platform for digital meetings

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Unlike other platforms, like Facebook Meetings Rooms, Zoom has created an easy-to-use platform for companies, small businesses, and individuals to conduct meetings with the necessary features for an optimal experience. The ability to mute users, share emojis, raise a hand, share in a chat, and call in if necessary, all contribute to a more powerful and realistic meeting experience.
What do you dislike about the product?
I wish it was easier to bookmark Zoom invites, and host webinars. There are also some instances- like today- where someone was able to get into the presenter's powerpoint and modify things in real-time, which the presenter was not doing. I also think that Zoom would be wise to start investigating how it can solve for the body dysmorphia that has dramatically increased, since people are using the platform more consistently and staring at themselves all day.
What problems is the product solving and how is that benefiting you?
Zoom solves the challenge of distance, especially in a post-COVID world. It allows us to easily connect multiple people together across long distances, and host presentations without fancy software. It's intuitive and easy-to-use, even for those who are averse to technology.