Zoom
Zoom Communications, Inc.External reviews
10,056 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Seamless Meetings + Powerful Whiteboard: Easy to Use with Great Support
What do you like best about the product?
It has a lot of the same features as Microsoft Teams, but the creative and productivity tools are much better. The whiteboard feature, in particular, and how seamlessly it integrates with the meeting software have been a great help. Everything is also very easy to use. Implementation took some time, but it wasn’t too complicated. Support was great throughout the process.
What do you dislike about the product?
I liked many of the AI integrations, but some of the summary elements and AI suggestions were a bit wonky at times. It did get better over time, though. I think it’s important to review anything the AI writes or suggests, because the meaning can sometimes be misinterpreted.
What problems is the product solving and how is that benefiting you?
We have many apps across the department, from Slack and Teams to Figma and Canva to Google Meet and Zoom, so the goal with Zoom Workplace was to merge many of these into one platform where everyone had visibility and there was less work in a silo.
Zoom Workplace centralizes everything and simplifies hybrid work
What do you like best about the product?
Zoom Workplace centralizes meetings, chat, phone, email, and documents in a single application, which simplifies daily work. It facilitates hybrid work while reducing the number of tools and potentially costs.
What do you dislike about the product?
Interface not very customizable and limited features compared to other collaborative suites, with fewer third-party integrations and simple file management.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the dispersion of tools (meetings, chat, email, phone, documents) and collaboration difficulties, especially in hybrid work. It improves communication by centralizing everything in a single, simple platform. Benefits: time savings, better productivity, smooth collaboration, and cost reduction related to the use of multiple tools.
Reliable Communication, Comprehensive Features
What do you like best about the product?
I love using Zoom Workplace for its reliability and ease of use, even with a large number of participants. The video and audio quality remain very stable. I especially appreciate the 'Screen Sharing' feature that allows me to give live demonstrations and presentations, ensuring everyone is on the same page. The 'Breakout Rooms' are also extremely valuable for splitting into smaller groups for brainstorming or focused discussions, making virtual collaboration feel organized and interactive. The capability to record meetings directly to the cloud, along with the integrated chat system, makes Zoom Workplace a complete workspace for professional communication. Its stable connection, even on slower networks, ensures my work remains uninterrupted.
What do you dislike about the product?
One major drawback is the 40-minute time limit on the free version, which often interrupts longer meetings and can be frustrating. Additionally, Zoom Workplace can be quite heavy on system resources (CPU and RAM), sometimes causing older computers to slow down or overheat during long calls. I also feel that the user interface can get cluttered with too many icons and settings, making it a bit overwhelming for first-time users. Improving the desktop app's performance and simplifying the settings menu would be a great upgrade.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the distance issue, allowing global collaboration without travel costs. It prevents miscommunication with screen-sharing and cloud-recording, and stays stable even on slow networks, keeping work smooth and uninterrupted.
Zoom Workspace: Great Webinars, Attendance Reports, and Shareable Recordings
What do you like best about the product?
I’ve been a Zoom workspace user for a couple of years now, and it has been great. We use it for regular consulting and service meetings, bi-weekly product demo webinars, and other online sessions. We really like its attendance reports in webinars, it’s quite helpful for retargeting and following up. The recordings are great to share with those who couldn’t attend and even publish on YouTube or website.
What do you dislike about the product?
Nothing as of now, it’s working alright so far.
What problems is the product solving and how is that benefiting you?
As I said earlier, we use it to schedule product demo session, consulting calls, informative webinars, and more. And it’s been useful.
Streamlined Platform with Top-Quality Audio/Video
What do you like best about the product?
I find the Workspaces tab in Zoom Workplace really useful for allowing employees to reserve desks, manage visitors, and use digital signage. I appreciate the Zoom Rooms features like 'smart name tags' that help remote participants identify in-person colleagues. I love that Zoom Workplace consolidates meetings, phone, team chat, email, and calendar into one app, eliminating the 'toggle tax' and saving about four hours per week lost while switching between different tools. The crisp, clear, and stable audio and high-definition video make virtual interactions feel professional and dependable, even with varying internet bandwidth. The crystal-clear video also allows me to see facial expressions, hand gestures, and body language, building deeper trust with clients and colleagues. The draggable toolbar is a great feature, allowing me to drag and drop my most-used icons to the primary toolbar and hide others in a 'More' menu, thus addressing the problem of crowded toolbars. Organizations often move to Zoom Workplace for its superior ease of use, especially when dealing with external stakeholders.
What do you dislike about the product?
As Zoom has expanded from a video tool into a full 'Workplace' suite (including Mail, Calendar, Docs, and Whiteboard), some users find the interface clunky and busy.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to consolidate meetings, phone, team chat, email, and calendar, reducing the toggle tax and saving time. The Workspaces tab helps in reserving desks and managing visitors, while Zoom Rooms features improve remote interaction and build trust with high-quality video.
Reliable and Easy for Remote Team Collaboration
What do you like best about the product?
I use Zoom Workplace mainly for team meetings, client calls, screen sharing, and quick collaboration during work. It helps me stay connected with colleagues and join video conferences, and the audio and video quality is usually good. I like how simple and reliable it feels for everyday communication. Joining meetings is easy, and screen sharing works smoothly, making collaboration a lot easier. I really enjoy having chat, meetings, and collaboration tools in one place because it saves time and feels more organized. Zoom Workplace is especially effective for remote teamwork. The initial setup was pretty easy for our team. Getting started didn't take much time, and most people were able to join meetings, set up their accounts, and start using the main features without much trouble since the interface is fairly straightforward with no big learning curve.
What do you dislike about the product?
Sometimes the app can feel a bit heavy, especially when multiple features are open. Occasional lag or connection issues can interrupt meetings. Some features are great once you know them, but the overall experience could be simpler and cleaner for everyday users.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for team meetings and client calls. It solves connectivity and organization problems, making it easy to join meetings and share screens. I like its simplicity, reliability, and having chat, meetings, and collaboration tools in one place, which saves time and improves remote teamwork.
Reliable All-in-One Meetings, Chat & Collaboration That Stays Simple
What do you like best about the product?
What i like most about Zoom Workspace is how it brings meetings, chat and collaboration into a single flow without feeling complicated.In my day to day work, I mostly use it for quick sync calls, client discussions, and internal reviews and reliability has been consistent even when participants join from different networks or devices.Meetings start quickly , and i rarely have to troubleshoot audio or video which matters a lot during back to back calls. I have also started using zoom's team chat and meeting summaries more as part of my regular workflow.Being able to continue a conversation after a meeting ,share recordings and revisit key points in one place saves time and reduces follow up emails.Features like screen sharing and annotations are simple but effective ,especially when walking through designs or explaining technical flows to non technical teammates.
What do you dislike about the product?
One thing i dislike about Zoom Workspace is that as more features have been added,the interface can sometimes feel a bit crowded. When i am just joining a quick meeting,I don't always need to chat.mail,calendar and other tools at the same time and it can take a moment to navigate to exactly what i need.Another drawback i have noticed is notification overload,especially when using team chat alongside meetings.If notifications are not carefully configured it is easy to get distracted during focus time .I have had to spend time adjusting settings to keep it manageable.
Occasionally meeting quality can also depend heavily on network conditions.While Zoom is generally reliable,video quality can drop during unstable connections which affects discussions in longer or more detailed meetings.Overall zoom workspace works well but it does require some setup and discipline to avoid unnecessary noise and keep the experience streamlined.
Occasionally meeting quality can also depend heavily on network conditions.While Zoom is generally reliable,video quality can drop during unstable connections which affects discussions in longer or more detailed meetings.Overall zoom workspace works well but it does require some setup and discipline to avoid unnecessary noise and keep the experience streamlined.
What problems is the product solving and how is that benefiting you?
Zoom workplace solves the problem of fragmented communication across meetings,chat and follow ups.Before using it regularly,video calls,messages and shared updates were spread across different tools which made it harder to keep context .Witch zoom workspace.meeting ,recording ,chat conversations,and summaries stay connected so it is easier to continue work after a call ends.In my day to day work this reduces unnecessary meetings and long email threads.If someone misses a meeting they can quickly catch up using recordings or summaries instead of asking for full recap.Real time features like screen sharing and collaboration tools help teams align faster,especially in remote or hybrid setups
The biggest benefits for me is continuity.Zoom workspace helps turn meetings into actionable conversations rather than isolated events,which improves clarity ,saves time and keeps everyone aligned.
The biggest benefits for me is continuity.Zoom workspace helps turn meetings into actionable conversations rather than isolated events,which improves clarity ,saves time and keeps everyone aligned.
Efficient Meetings with Superior Breakout Rooms
What do you like best about the product?
I use Zoom Workplace mostly for breakout rooms, and this feature is better on this platform than other competitors. It's easy to collaborate, and we can annotate, react, and share screens easily. The initial setup of Zoom Workplace was very easy.
What do you dislike about the product?
It's slow to start a generic meeting on the spot. I wish there was a 'start meeting now' feature.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for breakout rooms as they are better than competitors. It's easy to collaborate with annotations, reactions, and screen sharing.
Fun meeting backgrounds and easy customization
What do you like best about the product?
I like choosing the backgrounds for my meeting
What do you dislike about the product?
Sometimes, the app will not load correctly or not good backgrounds offered
What problems is the product solving and how is that benefiting you?
Connecting to co-workers and others more easily
User-Friendly with Clear Communication
What do you like best about the product?
I like Zoom Workplace because of its user-friendly interface and the ease my clients feel when using it. I just send them the link to join, and they are in. It's really important for me, especially when doing a nutrition-focused physical exam, to have clear picture quality, and Zoom Workplace always delivers good service and clarity. The initial setup was very easy, and that made the transition smooth for me. I also appreciate the ability to have a video chat with my clients and host group sessions like seminars.
What do you dislike about the product?
I wish the free version had a longer Zoom meeting time. The 45-minute cut-off usually is too short for my initial consultations. Not having a cut-off time during meetings, I sometimes do not know how long the meetings will be and I don't like being cut off mid-sentence.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to have video chats with clients and group sessions for seminars, with a user-friendly interface my clients find easy to use. Clear video quality supports my nutrition-focused physical exams, ensuring effective consultations.
showing 641 - 650