Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy to use, useful features
What do you like best about the product?
Zoom is so widely used that all my clients know how to access it and use it quite proficiently. I use the whiteboard feature frequently to create an agenda, illustrate a new concept, or have a client fill in a diagram I create. People love this way of interacting virtually and it is clinically useful as a therapist.
What do you dislike about the product?
Some of the features on whiteboard are a bit difficult. I like to draw, fill in, and then delete parts of a diagram to allow a client to fill in their own information after illustrating an example. I haven't figured out the best way to do this. I don't think other platforms do this in a superior way to Zoom though.
What problems is the product solving and how is that benefiting you?
Hipaa compliant!
Very good and low cost service to meet with clients
What do you like best about the product?
The best thing I like is that everyone of my clients has zoom already on their phone laptop tablet or whatever it may be so it's usually super convenient when I tell them we're going to schedule a zoom call to go over their project which is always extremely convenient. For those who do not have a zoom account it usually takes five minutes it's always super simple I'm able to walk them through it or they're able to get through it on their own and were able to set up a call within 15 or 20 minutes some of the best features is it uses your phone tablet or laptops audio and camera so we're able to visually see each other and speak pretty clearly and then I'm able to share my screen and vice versa which is amazing so I can get their opinions in real time.
What do you dislike about the product?
The only real big downside for zoom is the quality of course it's very easy to set up anyone can use it but the extreme compressing of audio and video makes it a lot more difficult to hear some people if they're not using a headset or if they're just using a laptop camera it's very pixelated and hard to see them and sometimes it's a little blurry but these are not that big of a deal it's usually a really good Work around it doesn't really matter too much Raible to get the job done however I just hope that for anyone new coming onto zoom they don't think that my company is unprofessional or anything because I look blurry to them or something and of course all the same reasons but if you're wanting to record a podcast or anything like that the high compression rate makes it Look more unprofessional for a podcast however it does work and again there are work around you can plug-in an external microphone which gives you better audio you can use a DSLR or a very high-quality microphone that makes the audio sound 1000 times better so there are workarounds but for default settings this would be my only complaint
What problems is the product solving and how is that benefiting you?
Zoom is allowing teachers to meet with students virtually clients to meet with project managers virtually and people that want to start a podcast but can't meet up with people because of the distance or whatever it may be they don't have the money for high-quality recording equipment they're able to use zoom so they are solving so many problems all at once I even had clients that are having difficulty understanding a script or something and we hop on zoom and I show it to them by sharing my screen we go through it a little bit more person-to-person using the cameras and having eye contact and that is something that you can't have unless you're in person which is amazing because I don't even have to leave my living room
Pretty decent platform for online meetings
What do you like best about the product?
Easy, quick to set up and create a meeting.
Secure (at least I have never had a problem with their platform).
Pretty good video quality whether it's a PC, Mac or your phone.
Secure (at least I have never had a problem with their platform).
Pretty good video quality whether it's a PC, Mac or your phone.
What do you dislike about the product?
Cons: Does not give enough time on the basic plan for meetings.
Only gives 40 minutes and for anything more you have to upgrade.
Would be better if they at least allowed up to 60 minutes, and then anything after that you have to upgrade.
Also, there are no 15-minute increment time slots available.
Only goes by 30-minute slots. Otherwise, everything else I give 5 stars.
Only gives 40 minutes and for anything more you have to upgrade.
Would be better if they at least allowed up to 60 minutes, and then anything after that you have to upgrade.
Also, there are no 15-minute increment time slots available.
Only goes by 30-minute slots. Otherwise, everything else I give 5 stars.
What problems is the product solving and how is that benefiting you?
no comment on this question at this time.
Zoom makes my business more efficient
What do you like best about the product?
I don't have to get in my car to drive to Go to appointments
What do you dislike about the product?
I'm unable to give mouse control to people with iPhones and iPads
What problems is the product solving and how is that benefiting you?
People who don't want to meet face to face will meet on Zoom so I can keep my business going
Zoom has been really great at keeping connected.
What do you like best about the product?
I love that I can schedule meetings with Zoom. The functionality of Zoom has been very easy and pleasing. I like the chat, waiting room, and whiteboard features. I also like that I'm able to keep some privacy with background features.
What do you dislike about the product?
I don't like that I can't have someone else host for me (who doesn't have a Zoom license) temporarily. I've had times where I was unable to host my regular meeting and I would've liked to be able to assign someone else to host it.
What problems is the product solving and how is that benefiting you?
Zoom is keeping me connected. It's allowing me to make meetings very efficiently that's safe. I'm able to do more in a day because I don't have to worry about traffic. I also am happier because of the ease of my day, thanks to Zoom.
Helpful with connectivity and information dissemination for my team!
What do you like best about the product?
I like the fact that I am able to record our group meetings!
What do you dislike about the product?
Still trying to figure out how to share audio from a different source with my attendees, such as through a video on a website...
What problems is the product solving and how is that benefiting you?
Zoom makes it easier for my Agents to attend monthly meetings when they are unable to come to the office directly. They are also able to attend meetings on the go, persay when they are on vacation and such.
Makin' Remote Feel Less Remote!
What do you like best about the product?
Allows my team to stay connected remotely
The easy integration within other operational/ scheduling platforms
User friendly
Consistent reliability
Diverse features to improve functionality & overall productivity
The easy integration within other operational/ scheduling platforms
User friendly
Consistent reliability
Diverse features to improve functionality & overall productivity
What do you dislike about the product?
Limited on multiple screen sharing capabilities. Unless this is a feature yet to be found within my/our team experience. But this was honestly a difficult question to answer haha. Good work y'all!
What problems is the product solving and how is that benefiting you?
Maintaining a high connection & streamlined communication while we embrace remote work as a team and business. Which elevates our ability to execute & overall productivity
Quick tool for collaborating
What do you like best about the product?
How quick and easy it is to collaborate with others. Allows for almost seamless screen sharing and video conferencing with clients and colleagues.
What do you dislike about the product?
The UI is clunky and ugly, it lags when clicking on buttons. Sometimes its glitchy trying to open a meeting.
What problems is the product solving and how is that benefiting you?
Collaborating with others through screen sharing or video conferencing. Helps with having meetings in the office or with people outside of the office.
Zoom Works for Us
What do you like best about the product?
Simple to use and consistently reliable,
What do you dislike about the product?
It has a few hurdles to jump through when I have to watch the waiting room, but I was spoiled by the simplicity of the original version. If I opened a call we just went right in, no passwords required, no pre-authorization, no waiting room. It would be nice if these features exist without forcing my own selective screening.
What problems is the product solving and how is that benefiting you?
The problem: cues and expressions when communicating. Benefit: more effective communication
Straight Forward Web Conferencing with Self-Paced Training
What do you like best about the product?
The desktop and mobile application are user friendly and straightforward. You can be up and running on a web based meeting/ conference in LITERALLY 5 minutes.
What do you dislike about the product?
Some of the features are hard to locate if you want to modify them. They are often nestled as a subcategory. On the upside, the keyword search will get you there fast.
What problems is the product solving and how is that benefiting you?
Zoom currently allows our property to host its Association Board Meetings regardless of space requirements/ occupancy limitations. It also allows the meetings to be more efficient and interactive for the participants.
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