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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Religious Institutions

Another Microsoft - Popular, but really Below Average

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like being able to give our participants a single link where they can log in and join the meeting
What do you dislike about the product?
I dislike the follow:
1. The HUGE, HUMONGOUS ZOOM watermark on the livestreamed version - even when you are a paying customer
2. being unable to send an invite to a guest so they can become co-host.
3. The low 360p resolution - we can't seem to do much with
4. The lack of an API to view CHAT COMMENTS within a meeting
5. The default to fullscreen view - and there isn't an option to change it
6. Will not let you connect to a meeting if you have speakers, but no microphone
What problems is the product solving and how is that benefiting you?
It is allowing our group to meet virtually more often, and that has helped - but all the competitors do that.


    Marquetta F.

Zoom has been a game changer!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like the fact that I connect with a lot of people at one-time, that I can meet online face-to-face, and that it makes meetings easy.
What do you dislike about the product?
Sometimes hard to know all of the features without being really proactive and taking initiative.
What problems is the product solving and how is that benefiting you?
Makes meetings a breeze, and allows me to connect and network with people all over the world!


    Jodi G.

Simple and reliable- what more do you need?

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I use Zoom with my hosting web service. It integrates seamlessly amd auto generates each meetings I don't need to think about it. It just happens! I love it for the capability of seeing my students as they practice, Facebook live and YouTube live don't give me that possibility.
What do you dislike about the product?
The only downside to zoom if for my clients. It teach online yoga classes and it can be difficult for them to hear. Using Bluetooth headphones is a bit of a fix but those can hinder certain postures. I wish there was a super boost option for their volume level.
What problems is the product solving and how is that benefiting you?
Zoom allows me to teach to clients across the country, not just locally. By using this service, students xan practice in their own home, woth their own comfort in mind.


    Gibbs F.

Zoom is clear and easy to use. I use it all the time for my business.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom works well and all the buttons are clear. I love the screen share feature. It is a specific feature I need for my business.
What do you dislike about the product?
I wish there were more options for the digital background.
What problems is the product solving and how is that benefiting you?
It allows me as a Financial Coach to work with my clients over zoom and help them.


    Janet S L.

Best platform for remote meetings

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like to see my colleagues, friends, and family when we are talking and exchanging information or views. I particularly like the gallery view.
What do you dislike about the product?
Not much - I can't think of anything now.
What problems is the product solving and how is that benefiting you?
I use Zoom mostly for personal meetings but also for business. I have been working remotely for many years and found Zoom to help in establishing business relationships. Also, being able to view documents is helpful.


    Bruce V.

A great tool for virtual events.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is the Coca Cola of meeting software, and as such creates a platform that folks feel familiar with. Additionally the ability to create breakout room, dismiss those room and then send folks back to them can be critical for some virtual games.
What do you dislike about the product?
I wish zoom had the ability to broadcast to all breakout rooms at the same time, as a game presenter there are formats where I what players in teams, but everyone watching me, so I wish that was possible.
What problems is the product solving and how is that benefiting you?
Zoom helps me get groups together to play games, and the ability to do that at all is huge. A tool that lets me bring offices from 3 countries together to play game and connect is fantastic.


    Andrew Z.

Zoom works time & time again, but the lack of a timer is maddening, can we get a timer please?

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It works, I can connect with Humanity across the globe inserting critical knowledge when it's needed.
What do you dislike about the product?
No timer to keep track of your recording time, Zoom must correct this glaring error, please.
What problems is the product solving and how is that benefiting you?
I'm connecting Humanity, restoring a fuzzy connection that was nearly lost, but we've RESTORED it just in time~!


    George M. L.

Writers Rely on Zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Writers remain connected, review work. We confirm our WV literary community. Zoom Spans US, local, Intl.. Distances, like Mexico, Europe, S.Amer. Our contacts appreciate connections.
What do you dislike about the product?
Our slightly weak local connectivity. We've wanted to expand thru use of Zoom Educ. Webinars, to complete our needs; time is issue when working, esp. in past two years. We began zoom March 24, 2020,
What problems is the product solving and how is that benefiting you?
We rely on zoom to maintain strong personal and literary connections, and cut costs of high petroleum prices, but still schedule a monthly in person session with local eatery afterwards. We


    Christina K.

Very useful tool

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It's so easy to use, and these days everyone knows how to use it. It also has a ton of features and as far as I can tell they keep rolling out new features. I use this for business meetings and to record backup audio for my podcasts.
What do you dislike about the product?
There are a ton of features so it can sometimes be hard to find what you're looking for -- this is obviously a kind of lame dislike because there's not much to dislike about this app.
What problems is the product solving and how is that benefiting you?
When the pandemic hit, Zoom solved my issue of how to conduct business without entering public spaces. Now, it's the only way I do business. We barely even use our company phone anymore.


    Emma G.

Great for 1 to 1 clients and hosting workshops

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The ease with which you can: share links, create breakout rooms and use the chat function during meetings. I like the options for different views which suits a variety of meeting types. I appreciate the availability of both audio and visual recordings.
What do you dislike about the product?
I would love to be able to edit recordings on zoom. I would like to be able to co-host more easily and use this forum for FB lives (thi may be my lack of knowledge rather than an issue?
What problems is the product solving and how is that benefiting you?
I host meditation groups for a range of clients. Being able to offer the group over zoom means that travel is not a barrier. This is particularly important for clients who are carers. So zoom supports mental health! I also offer courses on mindfulness. With zoom I can easily make the sessions available on replay which adds value to the course for me and my clients. Zoom has enabled me to widen my geographical spread such that clients are no longer limited to my geographical area. I live fairly remotely, so with increase in petrol costs I have noticed that "local" clients have also been using zoom for one to ones. So zoom is making my services more affordable