Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Great tool for almost in person meetings!
What do you like best about the product?
The friendliness of using the tool. Anyone can truly use it. I have senior clients that have had no problem getting on it.
What do you dislike about the product?
Nothing. The tool is really really efficient.
What problems is the product solving and how is that benefiting you?
Solving issues like inability to travel to meet a client that may be 8 hrs away driving.
Zoom is a great tool for my business.
What do you like best about the product?
I love that it's easy to use and accessible to everyone. There are regular updates that help to improve the program. Zoom allows me to offer a wide variety of classes and I'm able to reach beyond my time zone.
What do you dislike about the product?
There is very little I dislike about zoom to be honest. It's done exactly what I need it to.
What problems is the product solving and how is that benefiting you?
Zoom is constantly upgrading and fixing glitches. When there was an issue with the program, I remember it was quickly resolved with an upgrade, I didn't even have to reach out for support.
Kept Us Together When Really Needed
What do you like best about the product?
The ability to see our colleagues during the meeting as if it were live
What do you dislike about the product?
The time allowed in the beginning. This was temporarily fixed then went back to the 45 minutes. I did end up paying to get the unlimited time
What problems is the product solving and how is that benefiting you?
We have a group that used to meet via a phone conference and now we get to actually meet "live" with each other to have our monthly meetings
Fast, Easy and well integrated in Outlook
What do you like best about the product?
Price and simplicity to do an invitation for participants. The setup I clean and easy to help those that aren't using it regularly navigate through Zoom
What do you dislike about the product?
Everything works well and there seems to be zero latency
What problems is the product solving and how is that benefiting you?
The problem is, we are starting an ongoing business from Australia so a lot of meetings happen. Our overseas meetings and US-based client meetings allow us to contain costs by not having to fly all over the country for meetings. Being able to see our clients make it possible to pick up on any dissatisfaction which we can solve then or get on a plane and resolve it. By the way, we haven't had to fly anywhere so far :)
Works for Me 100%
What do you like best about the product?
The ability to meet with clients in a virtual environment. As a virtual company, the convenience has assisted clients in state and out of state. The flexibility helps.
What do you dislike about the product?
Sometimes clients say I have another meeting in progress when I am waiting for the client to join meeting. This feature can be streamlined better letting the client know the meeting has started via text or email.
What problems is the product solving and how is that benefiting you?
Having a virtual option for clients within my territory or within the US or out of the country. This is an amazing option for clients to feel secure when meeting with our company for client meetings and reviews.
Zoom is definitely the easiest service to use.
What do you like best about the product?
Easy to use and Zoom provides abundant help pages, videos, and drop-in classes.
What do you dislike about the product?
One confusing thing for people that I help with Zoom is the use of technical terms like "client". This comes from client/server technology and is quite opaque to non-technical people. A term like "app" would be better, even if it strictly does not apply to the "web client". I have had lawyers who I help with Zoom ask me why in the world Zoom wants to know about their "clients".
What problems is the product solving and how is that benefiting you?
Able to meet without travel and risk of COVID infection.
Powerful industry standard, but most useful with paid version
What do you like best about the product?
I love that most people are familiar with the Zoom platform, making meetings easier and more efficient. The cloud recordings & waiting room is great, and I like how the home screen with meetings is organized.
What do you dislike about the product?
Most of the features that I require in a video conference platform are only available on the paid version. I wish there were louder notifications for waiting room participants.
What problems is the product solving and how is that benefiting you?
I work with clients from around the world, so Zoom allows me to connect with them face-to-face. It's easy to create meetings and share them, with a variety of options to join.
Zoom has always worked smoothly for me without interruptions
What do you like best about the product?
The ability to connect with others in a virtual setting using different backgrounds, sharing screens, presenting, and collaborating. Hosting interviews has also been very user friendly.
What do you dislike about the product?
Most features on zoom work well and I haven't experienced much glitching. Thinking about what my least favorite thing is on zoom would be the dialing feature which I don't use often.
What problems is the product solving and how is that benefiting you?
It's helping us solve the problem of connecting with others in-person virtually. It allows us to build relationships by connecting others together with great features.
Zoom brings the personal connection and tools necessary to be successful.
What do you like best about the product?
Creating a meeting is easy and integrates with our Outlook Calendar. The tools within Zoom (screen share especially) allow for collaboration. I've used SKYPE in the past and it just became too cumbersome to use; zoom was an excellent replacement for SKYPE
What do you dislike about the product?
There used to be a way to create a meeting "right now" and then I'd copy the link to the meeting and send it to the group. If this still exists I'm not sure where it is.
What problems is the product solving and how is that benefiting you?
This is obvious (COVID made it possible to work remotely and still feel connected). However, I've been using Zoom for years before COVID-times. We have several employees that work remotely and a long-term contractor that works in another country. We often collaborated on documents or project plans using screen share. This would have been very difficult over email.
I will recommend Zoom to any of my friends and or colleagues.
What do you like best about the product?
During covid Zoom was a great tool for obvious reasons, however, I am finding that for quick meetings when all staff is needed but not all in zoom is a great solution. Events that we host here are now more accessible to all staff.
What do you dislike about the product?
Sometimes I forget to select anything for the section where you select audio etc. I think it should default to at least one option because it is going to be one or the other.
What problems is the product solving and how is that benefiting you?
Zoom solved our issues when we were limited in how many staff we could have on-site. Now zoom allows me to attend meetings without leaving the office. I also benefit from doing almost all of my interviews via zoom which makes me more efficient.
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