Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Great tool for business meetings
What do you like best about the product?
Seeing others in real time and being able to share my screen when needing to be thorough.
What do you dislike about the product?
Only one sound can go on at once. I also teach music and cannot play with them at the same time. High-frequency notes are also hard to hear if not silent.
What problems is the product solving and how is that benefiting you?
Contracts. Excellent for going through a contract with a client by sharing my screen.
Zoom mostly works, sometimes not.
What do you like best about the product?
How quickly we can start a meeting and connect with each other.
What do you dislike about the product?
How we are not able to change the owner of the meeting easily or delete meetings that past employees set up. Also, we often log in to a meeting and our names are misrepresented in our video window.
What problems is the product solving and how is that benefiting you?
Well, Zoom continues to be the solution to connecting with our trade partners in other parts of the world and our remote employees.
Great tool for my business
What do you like best about the product?
Do meetings/ workshops/ business with multiple clients in multiple time zones/ countries and the ease of setting up meetings. I have never used any other tools so not sure if I can compare with any other.
What do you dislike about the product?
Integration with Google Calendar is pretty clunky. I would love to have a personalized account and passcode but it requires I meet certain number of users before I can use those features. As a small business and paid accounts, I would love the help to personalize so I can provide great customer service/ engagement/ brand value to grow to those kind of volumes.
What problems is the product solving and how is that benefiting you?
Being able to connect with anyone anywhere and replacing travel time and cost, increasing my clientele globally, my productivity and efficiency and outreach have also increased.
Generally positive experience
What do you like best about the product?
I like the way zoom has a lot of useful features for running virtual events, while still being fairly easy to use for folks who aren't technologically savvy.
What do you dislike about the product?
I wish it was a little easier to change your display name and audio/video settings, both before joining a zoom and while attending a zoom. These features are a little hard to find sometimes.
What problems is the product solving and how is that benefiting you?
Zoom is making it much easier for my organization to create meaningful experiences for worldwide audiences and stay connected to colleagues in different locations.
An invaluable business and personal tool
What do you like best about the product?
That Zoom just works "out of the box" on virtually any machine.
What do you dislike about the product?
The Scheduling function is quirky and inelegant, but it gets the job done. The Chat function is limited (can't change the fonts, can't upload images).
What problems is the product solving and how is that benefiting you?
It was invaluable personally during COVID to keep me sane and in contact with friends. Otherwise, I've done job interviews and many technical discussions.
Zoom consistently works for me and is vital for my business.
What do you like best about the product?
The ability to connect with potential clients and not have to worry about the software not working. Zoom is dependable and I love the fact I can record the meeting, if needed.
What do you dislike about the product?
There are certain things that are hard to configure. It's not very intuitive, at times. For example: I don't want to have to admit people into a meeting and I don't know how to easily change that.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of connecting with people when I'm unable to travel. It's also saving my travel budget. People are used to meeting via web conference now because of COVID.
Ease for all levels of trainees, global colleagues
What do you like best about the product?
Zoom never fails. People do not get lost logging in, or sharing screens
What do you dislike about the product?
Did not like news re early security breaches, but that was corrected. Could use more clarity about improving transmission for global clients (with shorter bandwidth) Should audience turn off video to improve reception for all?
What problems is the product solving and how is that benefiting you?
Zoom has connected more people to new and emerging businesses - fixing the digital divide - improved diversity of input. My business has grown because of easy access to our courseware via Zoom.
Zoom Provides Connection
What do you like best about the product?
The ability to connect with people from all over the world and not have to get everyone together in one room. The audio and video quality is very good and people have an easy time accessing the meeting.
What do you dislike about the product?
I wish Zoom would mute participants as they enter the meeting. When people join, their microphones are automatically on and any background noise bleeds through. This is a problem when someone is speaking and random noises appear when a new person joins.
What problems is the product solving and how is that benefiting you?
Allows the team, which is spread out, to meet quickly. Since we are in different parts of the state and country, it is easy to get everyone together for a meeting.
Best tool for meetings and 1 on 1 sessions in a digital age!
What do you like best about the product?
Zoom is easy to use. I like the security features, and the fact that it is considered HIPPA compliant by many insurance companies.
I also like that it allows you to send invites to others when scheduling a zoom call.
I also like that it allows you to send invites to others when scheduling a zoom call.
What do you dislike about the product?
I find the mobile version easier to set up meetings than the desktop version.
I also wish when you copy an invitation it also created a calendar invite on mobile.
I also wish when you copy an invitation it also created a calendar invite on mobile.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with others all over the country, many of whom may not have access to behavioral services. It's also beneficial for the individuals that I work with whom are immuno-compromised and meeting in person is not an option.
Zoom rocks!!
What do you like best about the product?
Ease of use. It's super easy to get logged on and run meetings. The virtual webinars are also a great resource to make the most of events and all the features on Zoom.
What do you dislike about the product?
I have heard others mention that potentially Zoom is not safe. However, i've never had any issues. In the event a participant needs to be removed, I know that's a possible feature!
What problems is the product solving and how is that benefiting you?
The organization that I am with using Zoom for virtual instructor trainings. It works awesome and has been a god send especially in the era of COVID. Thank you for making a great tool for education!
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