Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is a powerful and easy-to-use tool with a simple interface
What do you like best about the product?
My favorite is the noise clearing and the virtual background. I also like that it's very simple and easy to use. It also has a good audio and video presentation compared to others. I also love its integration with Slack. I also like how you can change the settings (like removing desktop sharing in screen sharing, etc.) I also appreciate that it reminds you you're on mute when you try to talk.
What do you dislike about the product?
I don't like how it's so data heavy sometimes. The overall look seems a bit old-looking. I don't like that I can only chat one person or everyone. I also find it strange that a room can only run for 45 mins even if a licensed member is there.
What problems is the product solving and how is that benefiting you?
We use Slack and Zoom has better calling and screen sharing abilities. It's faster, cleaner, less heavier on data and it even has better audio. Zoom also makes video calling more professional through virtual backgrounds and noise removal.
Excellent Tool
What do you like best about the product?
The thing I like best about Zoom is that you can connect with a lot of people at once! It makes it easy to reach a broad audience. I have tried other sites and Zoom is so user friendly. Easy for anyone to host and/or to jump on someone else's meeting.
What do you dislike about the product?
I think the thing that is least helpful is when people on the Zoom connection hide their video so you can see each one. It sometimes makes it difficult to carry on a discussion that is meaningful to everyone.
What problems is the product solving and how is that benefiting you?
It has been difficult training volunteers since COVID. People are either "catching up" on these last two years or they have become comfortable working from home and want to continue that venue. Being able to train our volunteers via Zoom has been invaluable for us! With so many children in foster care, we need our volunteers more than ever. Zoom is helping to make that possible.
Easy way to stay connected
What do you like best about the product?
I've found Zoom to be the fastest, easiest way to start a meeting and connect with my colleagues. Easy to use interface and no time getting users up to speed. I love the integration with Slack.
What do you dislike about the product?
It would be nice to have more cloud storage with my package, but other than that, can't think of anything I dislike.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me to hold virtual meetings that face replaced some in person meetings. This allows more people to attend and contribute to my projects.
Great Software and support
What do you like best about the product?
I love that it's very intuitive to use and the amount of features Zoom has. Excellent audio and video quality. Online recording it's a great feature they also provide.
What do you dislike about the product?
Something I wish they did better was the user handling. I use my Zoom account on two computers (not at once). I don't particularly appreciate that my account is always getting disconnected. I believe there are better ways to handle users.
What problems is the product solving and how is that benefiting you?
I am connecting with more people for both work and personal. I am part of different communities, technicals and no, so technicals and Zoom allow me to communicate with multiple people simultaneously, even when we are all in another part of the world.
Easy to use, reliable too!
What do you like best about the product?
Zoom is easy to use and has all the features I need to share work and communicate with by Board of Directors and volunteers.
What do you dislike about the product?
Can't think of anything at all to answer for this one.
What problems is the product solving and how is that benefiting you?
I can have Board members serve from anywhere, and we can plan virtually with little notice or planning for location.
So many conferencing software programs now, but Zoom is my favoite!
What do you like best about the product?
Love the features it offers, video sharing, screen sharing, easy to understand toolbar. Enjoy the multiple video sharing layout options. Easy to create and join meetings and never had any connection issues.
What do you dislike about the product?
I haven't noticed any major dislikes of the zoom software. The only tiny issue I ever had was when creating a re-occuring meeting, it could only be set for 1 year at a time, so i had to create a new one or modify the existing when that timeframe ran out.
What problems is the product solving and how is that benefiting you?
I love zoom for troubleshooting with my remote employees. Having them share their screen makes it much easier to see the problem quickly and help them resolve it.
Simple, intuitive, reliable and better that the alternatives
What do you like best about the product?
It's easy to figure out. Many of my clients use MS Teams. When I have them meet me on Zoom it never takes more than a minute or two to get them comfortable and productive
What do you dislike about the product?
I wish some of the advanced features, like the whiteboard, were more robust. I've been spoiled by Mural.
What problems is the product solving and how is that benefiting you?
Even before the pandemic, Zoom allowed me to connect with clients in a more direct and human way. I am great on the phone and use to do much of my work using a landline. Then, when I left corporate and went out on my own, Zoom helped me build stronger relationships with clients I'd never met.
Loyal Zoom Member
What do you like best about the product?
The most helpful thing about Zoom is that You keep updating the application and that makes it easier to adjust and move through scheduling my meetings more easily.
What do you dislike about the product?
What's the least helpful about zoom is that a lot of times I have to figure out how to navigate the application last minute without any technical support from Zoom. It would be helpful to receive emails with links that clearly explain how to set up different kinds of meetings upgrades etc.
What problems is the product solving and how is that benefiting you?
Zoom is connected to my scheduler for my clients so it helps me easily connect with my clients and it is linked through my website which is also very helpful.
Zoom: Can't Live Without It
What do you like best about the product?
Zoom is so user-friendly and easy to use! It helps me stay connected with friends and family, and conduct business easily with my colleagues across the country and around the globe.
What do you dislike about the product?
The only downside to Zoom is/can be the time limitations for the free account.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of communicating easily and safely in a time when it's not always easy to travel. This makes keeping in touch with my co-workers around the country possible.
USER-FRIENDLY
What do you like best about the product?
THE PLATFORM IS USER-FRIENDLY. IT IS RELIABLE AND CONSISTENT. I ENJOY USING ZOOM COMPARED TO ANY OTHER PLATFORMS I'VE USED TO CONDUCT WORK MEETINGS. THE TOOLS AVAILABLE ON ZOOM ARE ALSO HELPFUL TO USE.
What do you dislike about the product?
SOMETIMES THE VIDEO TAKES SOME TIME TO CONNECT, HOWEVER THAT MAY BE A CONNECTIVITY ISSUE. ALSO, I THINK IT WOULD BE HELPFUL TO ALLOW USERS WITHOUT AN ACCOUNT TO HOLD MEETINGS A LITTLE LONGER.
What problems is the product solving and how is that benefiting you?
ZOOM ALLOWS ME TO CONNECT WITH MY TEAM WITHOUT HAVING TO MEET IN PERSON. IT ALLOWS ME TO SOCIAL DISTANCE AS WELL AS COMPLETE WORK ASSIGNMENTS. I ESPECIALLY ENJOY THE SHARE SCREEN CAPABILITY.
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