Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoomprovements
What do you like best about the product?
Zoom developed a business model in response to changing user needs.
What do you dislike about the product?
No immediate problems come to mind other than connection problems. Not a direct result of Zoom so cannot be corrected by Zoom.
What problems is the product solving and how is that benefiting you?
I am seeing patients solely via telehealth. Without Zoom my patients would go without care.
Zoom works for me
What do you like best about the product?
It's easy to access, the tools it includes are useful, and my students find it very accessible. Recordings are good and show up very quickly; generally access to recordings has also been easy.
What do you dislike about the product?
Some aspects of learning to use it were tricky - for example, using backgrounds or adjusting how I look or lighting, etc. I'd also like a somewhat clearer reminder about when recording is on or off; I've paused it and forgotten to resume a few times - my fault, but I wish there were a clearer indicator. It was also hard at times to manipulate the hovering/disappearing tool bar. Finally, I'd like to be able to see more participants while sharing my screen.
What problems is the product solving and how is that benefiting you?
When COVID began, I was working as a tutor and remote teacher; Zoom was absolutely essential; I'd have been out of business without an affordable and reliable platform and Zoom was there.
Zoom is an essential tool for my business!
What do you like best about the product?
Zoom allows me to serve clients all over the US and beyond, making my one-person business capable of reaching a large market with ease. I love meeting clients and teaching classes on this platform.
What do you dislike about the product?
I have had a couple of days where Zoom updates happened automatically when I logged in to start a meeting, causing confusion and making the meeting start late, but in the three years I've used the platform, I think this may have happened twice.
What problems is the product solving and how is that benefiting you?
Zoom helps me to reach clients and work with them without worrying about location logistics. It's also a valuable tool for me because it's reduced my business travel costs and time spent going somewhere instead of being productive.
Great platform at a fair price
What do you like best about the product?
What I like best about Zoom is its functionality. I appreciate having the option to place attendees in a waiting room, which allows me the flexibility to admit them at my discretion.
What do you dislike about the product?
I really haven't found anything that I dislike at this point. I enjoy being able to change my background, utilizing the chat feature, and having the availability of the whiteboard. And then there's the webinar function.
What problems is the product solving and how is that benefiting you?
Zoom allows our office to connect when we are working virtually. It also allows us to host meetings, which we weren't able to do prior to us purchasing a subscription.
Making meetings great!
What do you like best about the product?
I love the fact that I can handle business On the road or wherever is convenient to me. I really feel that zoom is a game changer. In regards to other competitors I definitely feel so much easier to use.
What do you dislike about the product?
The only thing I dislike about zoom is the fact that there are still many people will just do not know how to use It. They get confused in regards to the meeting ID and password or the links just don't work to sign into the meeting.
What problems is the product solving and how is that benefiting you?
I feel that zoom really solves the problem of making meetings Assessable so that we do not have to cancel meetings due to other peoples availability. I do not believe that my business necessarily has increased but I definitely feel that my productivity has.
Love me some zoom.
What do you like best about the product?
I love how easy it is to set up a quick call with colleagues. Also the functionality is great!
What do you dislike about the product?
I wish there was an option to expand a larger meeting real time. Example, if I have 99 people on a call and two more want to join, I can pay to upgrade right away vs having to do it in advance with the potential of not needing more seats on the call.
What problems is the product solving and how is that benefiting you?
Zoom allows me to work real time with people across the glode.
Zoom has been a reliable and effective way to communicate with internal and external stakeholders.
What do you like best about the product?
The most helpful aspect of Zoom is its wide adoption which helps to minimize potential issues when meeting with clients who may not be familiar with many other videoconferencing options.
What do you dislike about the product?
Zoom seems to take longer than others to implement new features and technologies than other conferencing software. However, when Zoom does release new features they are typically more polished than usual.
What problems is the product solving and how is that benefiting you?
Zoom is helping to solve the problem of effectively coordinating and communicating with primarily external stakeholders. It is instrumental in replacing the missed parts of meeting in person.
The Standard
What do you like best about the product?
Zoom has set the standard for what video conferencing looks like. Most people are familiar with it at this point and comfortable using it, at least to some degree.
What do you dislike about the product?
I dislike that it now cuts you off after 40 minutes. In the beginning of the pandemic, we had unlimited time. I understand making some of the features (breakout rooms, etc) a premium upgrade, but it feels reasonable to at least give an hour, if not unlimited free Zooming.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of distance. It is convenient to allow people to stay at home or in their own offices and yet still have a face-to-face (ish) meeting. Some of our programming involves partners up to 45 minutes away from our community center, so by meeting over Zoom, no one has to deal with traffic or waste time in transit in order to attend the meeting.
Video Teleconferencing as It Should Be Done!
What do you like best about the product?
Ease in getting into a conference. The ability to record and use links in chat. The ability to have 100's of people on a Webinar with no degradation of sound or video is fantastic.
What do you dislike about the product?
Sometimes a bandwidth hog causing latency in the video. Use of backgrounds makes the problem worse. Zoom controls in the bottom of the window are less than inituitive.
What problems is the product solving and how is that benefiting you?
The encryption has stopped Zoom bombing by random idiots. The whiteboard has been very valuable in explaining concepts. As a result we are able to better understand long distance partners and employees.
Perfect for all my business and online learning needs
What do you like best about the product?
Zoom makes connecting with business associates, clients and online learning classes easy and seamless. It is also perfect for collaboration.
What do you dislike about the product?
I have not had any issues with Zoom and use it all the time.
What problems is the product solving and how is that benefiting you?
I have had no issues with Zoom thus far. Sure, in the beginning there was a learning curve but I use it with ease now.
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