Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Reliable Global Collaboration Tool with Impressive Video Quality and AI Summaries
What do you like best about the product?
Reliable ,Robust and Global leader in communication and collaboration application .
One can enjoy high quality video from anywhere. It's both video and audio quality is impressive.
We can start with chat options to screen sharing , ,best for meetings and auto generated summaries using AI
One can enjoy high quality video from anywhere. It's both video and audio quality is impressive.
We can start with chat options to screen sharing , ,best for meetings and auto generated summaries using AI
What do you dislike about the product?
At this moment have no negatives about it because it is upgrading itself with technology
What problems is the product solving and how is that benefiting you?
Build more reliable environment and supports SSO
Zoom Workplace Streamlined Our Team Communication and Smoothed Meetings
What do you like best about the product?
The most helpful thing about Zoom Workplace was how it streamlined team communication.”, made meetings smoother and kept everyone aligned in real time
What do you dislike about the product?
So far I don’t see any disadvantages in Zoom Workplace
What problems is the product solving and how is that benefiting you?
It helps us solve communication and collaboration challenges, especially with distributed teams
Smooth Interface, Easy Setup, Ideal for Client Communication
What do you like best about the product?
I like Zoom Workplace for its smooth interface and how easy it is to use. It really helps me with live menu setup, hardware troubleshooting, training the clients, sharing the screen, and remote communication all in one call. I find the initial setup very easy, which makes it convenient to get started.
What do you dislike about the product?
I dislike the meeting time limits sometimes.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for onboarding and client communication, benefiting from live menu setup, hardware troubleshooting, and screen sharing in one call.
Easy to Use with Great Sound and Video Quality
What do you like best about the product?
Easy to use, sound quality is good, video quality is good
What do you dislike about the product?
I dont have any dislikes about zoom workplace it is our go to platform for our weekly meetings
What problems is the product solving and how is that benefiting you?
Being able to have a conference call with unlimited amount of people, cant do that over the phone
All-in-One Communication Hub That Keeps Everything in One Place
What do you like best about the product?
What I like most about Zoom Workplace is how it brings all my communication tools together in one place. I no longer have to keep switching between emails, meetings, chat, the calendar, and other collaboration features, because everything is available on the same platform.
What do you dislike about the product?
What I dislike about Zoom Workplace is the frequent additional updates. At times, they change the platform’s layout or settings, and that takes time to adjust to.
What problems is the product solving and how is that benefiting you?
The major problem that Zoom Workplace has solved for our company is the consolidation and management of fragmented communication. It has done this by bringing meetings, messaging, and collaboration features together in one platform. As a result, we’re more productive because we don’t have to jump between several different platforms.
Effortless Meetings and Stellar Integration
What do you like best about the product?
I like the UI and functionality of Zoom Workplace. I also value the Share Screen and Waiting Rooms features.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
n/a
Phenomenal Convenience with Zoom Workplace
What do you like best about the product?
I find Zoom Workplace extremely convenient, which is what I've really enjoyed most about it. Being able to use it wherever and whenever makes it very valuable to me. I believe it's an absolutely phenomenal tool that doesn't have anything to improve on. The initial setup was smooth and easy, rating a 10 on a scale of one to 10 for ease. I would definitely highly recommend it to a friend or colleague.
What do you dislike about the product?
There was absolutely nothing that i disliked.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace very convenient, since I can use it wherever and whenever I need, which makes it incredibly valuable for me.
Exceptionally Convenient and Perfect Experience
What do you like best about the product?
Convenient, quick to access, and it is overall amazing!
What do you dislike about the product?
That sometimes that it doesnt automatically save the chats
What problems is the product solving and how is that benefiting you?
there hasnt been any issues
Zoom Workplace: Effortless to Use and Perfect for Business Meetings
What do you like best about the product?
I really love how easy the entire platform is to use. For business meetings it is my preferred platform!
What do you dislike about the product?
There is nothing I dislike about Zoom Workplace.
What problems is the product solving and how is that benefiting you?
Being able to conduct meetings from a virtual setting, while giving you all of the features to be extremely productive.
Seamless Communication, Reliable Hub for Work
What do you like best about the product?
I use Zoom Workplace as my day-to-day hub for work communication and collaboration. I really like how seamless and reliable it feels. Meetings start on time, audio and video just work, and screen sharing is smooth even in larger or more complex calls. I also really appreciate how everything is connected. Being able to move from a chat to a meeting to a follow-up recording without leaving the platform saves a ton of time and mental effort. The AI features are a big plus too. Meeting summaries, transcripts, and action items make it much easier to stay organized and keep everyone aligned, especially after long or back-to-back meetings. On top of that, it scales well. Whether it’s a quick one-on-one, a team sync, or a customer call with multiple stakeholders, Zoom Workplace handles it consistently. The setup was very easy. Setup was quick and mostly self-serve. Signing in, connecting the calendar and email, and joining my first meetings took minutes. Most features were intuitive out of the box, with little to no training needed. That reliability and all-in-one experience is what keeps me coming back to it.
What do you dislike about the product?
A few things could be better. Team Chat can feel a bit noisy and harder to organize at scale compared to chat-first tools, especially with lots of channels. Calendar and task context is still somewhat separate, so following action items after meetings isn’t always as seamless as it could be. I also think customization could improve. Things like notification controls, layouts, and meeting defaults sometimes take extra tweaking. Overall it works well, but there’s room to make the experience feel more intuitive and personalized.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmentation by integrating calls, meetings, chat, and follow-ups in one place. It reduces meeting overload with reliable features like recordings and AI summaries, and enables quick transitions between communication modes, improving speed and reducing friction, especially for distributed teams.
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