My main use case for Zoom Workplace Business is internal meetings and client meetings. A typical example of how I use Zoom Workplace Business for these meetings is that we agree that a meeting needs to happen, send a calendar invite and attach a Zoom Workplace Business invite link to the calendar invite, and then join the meeting. We oftentimes screen share or record the meeting.
Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Seamless video meetings have increased collaboration and support smooth hybrid work
What is our primary use case?
What is most valuable?
The best features Zoom Workplace Business offers are screen share and recording capabilities. I find it nice that it is integrated with Outlook and the other features of Zoom Workplace Business are particularly valuable and useful for my work.
Zoom Workplace Business positively impacts my organization by making meetings really smooth, quick, and easy. It just works. Meetings become smoother and quicker because all of the benefits that I get from meeting with my colleagues in a seamless way apply here. This has definitely increased collaboration and increased the cadence of touch points with various people.
I would continue with my review, as I find value in the platform.
What needs improvement?
The quality of transcription in Zoom Workplace Business could improve. I wish the quality of the transcription was better.
I would describe the user interface and overall user experience with Zoom Workplace Business as quite good, though sometimes it is a bit of a struggle to find certain settings and features in the share sound area. Otherwise, it is quite intuitive.
For how long have I used the solution?
I have been using Zoom Workplace Business for about five years.
What do I think about the stability of the solution?
I find the reliability and uptime of Zoom Workplace Business to be good, with no outages or disruptions except when there are broader macro level outages.
Which solution did I use previously and why did I switch?
We did not use any solution beforehand before using Zoom Workplace Business.
How was the initial setup?
It was seamless for my team to adopt Zoom Workplace Business.
What was our ROI?
I have not seen a return on investment with Zoom Workplace Business, and I cannot share any relevant metrics, but I have a general impression of it.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that we have an enterprise agreement, which is more expensive than we would prefer, but feels reasonable.
Which other solutions did I evaluate?
I did not evaluate any other options before choosing Zoom Workplace Business.
What other advice do I have?
On a scale of 1 to 10, I would rate Zoom Workplace Business an eight because it is very good but not perfect.
Zoom Workplace Business is deployed in my organization in a hybrid cloud model. It supports remote and hybrid work models in my organization as it is vital. We seamlessly integrate with Slack in addition to Outlook, and there were no integration challenges. I would recommend any business to use Zoom Workplace Business because it just works. My overall review rating for Zoom Workplace Business is 8 out of 10.
Effortless Team Collaboration with Zoom Workplace
What do you like best about the product?
Zoom workplace helps you in interacting with the colleagues and team mates efficiently
Customer support and integrating with crm is swift
Customer support and integrating with crm is swift
What do you dislike about the product?
Nothing to dislike, it is amazing
it helps seemlessly
it helps seemlessly
What problems is the product solving and how is that benefiting you?
It has helped me in connecting with team mates and scheduling business calls without any hassle
Effortless Setup and Universal Usability
What do you like best about the product?
I like that Zoom Workplace is easy to use for everyone because everybody's familiar with it. I also value the calendar feature and how easy it is to send links. The integration with our calendar is very good.
What do you dislike about the product?
no dislikes
What problems is the product solving and how is that benefiting you?
Zoom Workplace is an online video platform for team meetings, where everyone is familiar with how to use it, making it easy for everyone.
Enhances Collaboration, Simple to Use
What do you like best about the product?
I use Zoom Workplace for virtual meetings, team collaboration, and screen sharing, enjoying how it makes communication easier with video calls, chat, and screen sharing. I appreciate the whiteboard and collaboration tools that make brainstorming and planning easier, even when working remotely. These tools help me brainstorm, share ideas visually, and work with my team in real-time. The video meetings are clear, and the screen sharing works instantly, making everything feel simple, user-friendly, and fast. I also find the built-in chat useful for keeping conversations organized. Setup was very easy and quick, taking just a few minutes and being simple to understand. Zoom Workplace's strong collaboration features and stable performance make it a platform I would recommend to others.
What do you dislike about the product?
Zoom could improve its low internet performance, extend free meeting limits, make file sharing smoother, and simplify some advanced settings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy communication with video calls, chat, and screen sharing. It reduces travel time, organizes meetings, and supports remote collaboration. The whiteboard and collaboration tools facilitate brainstorming and real-time teamwork, making work faster, clearer, and more efficient.
“How Zoom Workplace Solves Problems and Benefits Users”
What do you like best about the product?
Zoom Workplace is appreciated for its dependable video quality and its role as a comprehensive platform for meetings, chat, phone calls, and collaboration. The integrated AI features are particularly helpful, as they streamline tasks by summarizing meetings, organizing chat conversations, and assisting with message drafting.
What do you dislike about the product?
Some users feel that Zoom Workplace is overloaded with features, which can make the interface seem overwhelming. Additionally, there are complaints about occasional performance problems, such as lag or AI summaries that are not always consistent.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the problem of fragmented communication by integrating meetings, chat, phone, and collaboration tools into a single platform, which helps minimize the need to switch between different apps. Its AI capabilities are particularly useful, as they provide summaries and follow-ups that save time and help you remain organized, ultimately making your work more efficient.
Makes Remote Work Effortless with Great Features
What do you like best about the product?
I like Zoom Workplace for its ability to facilitate meaningful conversations and important meetings without having to meet in person. You don't need a subscription to open an account or to set up a meeting, and the first 45 minutes are free of charge. I appreciate being able to change and edit my profile name and picture as I like. I enjoy the integration with my Gmail account, which directly links my Gmail calendar with my schedule on Zoom, organizing my meetings according to my calendar. This feature helps streamline my work timetable as I don't have to move from one platform to another to set reminders, and they synchronize. The initial setup was pretty straightforward.
What do you dislike about the product?
When sharing a screen and talking over the screen to an online audience, it is difficult to see the audience while doing so. If the microphone can automatically turn off after 60 seconds of no speaking, because some speakers forget to turn off their microphone, and background noises interfere when others are speaking.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes working from home easier and streamlines my work timetable by syncing with my Gmail and calendar, avoiding the need to switch between platforms.
Easy Setup and Use, But Needs Performance Improvement
What do you like best about the product?
I like that Zoom Workplace makes it easy for anyone to join meetings and classes, even kids, because it's very easy to use. I also appreciate the chat feature, as it allows us to chat with friends while attending meetings. The initial setup was very easy for us.
What do you dislike about the product?
It hangs sometimes and auto closes. I think it can be improved.
What problems is the product solving and how is that benefiting you?
During rain, we can join classes from home. Anyone can join meetings, and it's very easy to use, even for kids.
Effortless Team Collaboration and User-Friendly Experience
What do you like best about the product?
This tool is easy to use and works well for team members. It helps maintain open communication at all times and makes it possible to meet whenever needed.
What do you dislike about the product?
some bugs and crashes. It normally will be fixed with updates
What problems is the product solving and how is that benefiting you?
long distance work environments
Effortless Meeting Transcription Enhances Productivity
What do you like best about the product?
Ability to attend meetings and transcribe for key takeaways
What do you dislike about the product?
Sometimes the link can take a while to load, not sure if it’s because of the company network and security issue
What problems is the product solving and how is that benefiting you?
Enable meetings when working from home and allow collaboration with peers
Breakout Rooms Make Meetings Effortless and Organized
What do you like best about the product?
The Breakout rooms feature is the best option for having private conversations during a meeting. It also makes it easier to manage multiple discussions that each have a different focus.
What do you dislike about the product?
The meetings are not truly end-to-end encrypted, as both third parties and Zoom itself can access the meeting content.
What problems is the product solving and how is that benefiting you?
At this point, I really appreciate how Zoom Workplace addresses the issue of fragmentation. It allows you to hold meetings, chat, make calls, and handle various other tasks all in one place, eliminating the need to depend on multiple separate apps.
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