Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Clunky interface ruins solid networking tool
What do you like best about the product?
It actually works almost all of the time. The video conferencing technology is solid and reliable.
What do you dislike about the product?
The interface is probably the worst of any program I've ever used on a PC. There are multiple windows that pop up and they always want to be on top of other windows. Then, when you try to share a screen, windows just change size and features like viewing participants move from window to window or screen to screen. I just can't stand actually using the application.
What problems is the product solving and how is that benefiting you?
Zoom helped my church get through the pandemic by allowing us to still worship even though we weren't together. It was so popular that we kept using it even after returning to our building. It is a nice option for people who aren't able to be with us on certain weeks.
The most reliable telehealth platform out there
What do you like best about the product?
The technology has been consistent which is incredibly important for running telehealth therapy sessions
What do you dislike about the product?
I have very little to complain about. I guess the registration system for the webinars can be difficult for some users since its one more step, but I'm unsure how that can be resolved.
What problems is the product solving and how is that benefiting you?
It saved my career during the pandemic. More clients can access therapy now which has improved my business
Compared to competitors Zoom is the best
What do you like best about the product?
I've never had connectivity issues, and no one I've sent meeting requests to has had an issue getting into the meetings. It's also so simple to schedule a meeting and I like that I can easily change the times zone
What do you dislike about the product?
It's not easy to extend meetings. I wish it were cheaper.
What problems is the product solving and how is that benefiting you?
Scheduling meetings and providing a hosting platform. This has allowed me to host meetings, and review plan with collaborators
still loving Zoom!
What do you like best about the product?
Zoom is easy to use for myself and others I invite in. I appreciate the options to turn on camera or not and to be able to mute others as needed. I also like how well Zoom works with facebook.
What do you dislike about the product?
The only aspect I dislike is not being able to use the webinar since I have not chosen to add more cost to my membership of zoom. Otherwise I do enjoy zoom and it has been a great addition to my at home work.
What problems is the product solving and how is that benefiting you?
Zoom makes my online business possible since part of what I do is teach online and zoom creates the classroom space I need.
Zoom connected our small business
What do you like best about the product?
We can connect from anywhere we are so people can be on the road or even sitting in the backyard at home and hop on a quick meeting or regularly scheduled meeting to keep our business moving in the right direction
What do you dislike about the product?
Don't have any issues, honestly. Our team can hop on from the office, from the road, from home and in the warehouse all at the same time - its easy
What problems is the product solving and how is that benefiting you?
We are a small business with all of our team scattered, during COVID it allowed us to keep meeting face to face and now its allowed us to be more productive by having meetings from wherever we are but still "in person" because we can see one another and share screens to work collaboratively
The best of all the video conference options
What do you like best about the product?
Easy to set and schedule meetings right from gmail using the plug in. Easy to record meetings to review later. Messaging is simple and easy for everyone to use. Much better experience than google meets or microsoft teams.
What do you dislike about the product?
Honestly when comparing to other video conferencing platforms I find it hard to complain. Zoom handles most of everything i can think I would need in a vdeo conference. As of now no complaints.
What problems is the product solving and how is that benefiting you?
Large company calls or group training sessions are very easy. The screen share makes it easy to pick and choose who sees what and the ability to record for later review is a huge plus.
Zoom is my favorite virtual conference program
What do you like best about the product?
I love the video quality that zoom offers, but I mostly greatly appreciate the facial filters. Working from home all the time, I don't always put on makeup so having filters that can enhance my image makes me feel a lot more confident and the video looks sharper. Google Hangouts always throws me for a loop when the quality and facial redness seem so prominent. I also like that everyone is very familiar with the app so there's very little issue when it comes to knowing what to do. It's a very intuitive and user-friendly software so it's not often that I have problems. I also like that I can incorporate it with my calendly software so when someone would like to schedule a meeting it will automatically create the zoom link and share it with everyone who needs it.
What do you dislike about the product?
The only annoying thing sometimes is that I wish there was a setting to automatically allow participants to share their screens without needing to give permission. I also have issues sometimes when clicking on the zoom link but it doesn't start the meeting because it says the host must start it, even though I'm logged in. It's a little cumbersome sometimes to have to go log into the zoom website to start the meeting again. Other than that, I think zoom is more beneficial than detrimental.
What problems is the product solving and how is that benefiting you?
I am able to meet with people all over the country and grow my business without having an issue with locations. I am also easily able to show exactly what I am looking at to reduce miscommunications. As a web designer that runs my own business, it's vital for me to be able to share my screen and meet with clients about their current website and what we need to change in revisions. I think it also gives a much more personal touch to business when you're able to see who you're talking to vs just talking over the phone or through emails.
Great tool for communication for teams and partners
What do you like best about the product?
Zoom is fairly easy to use and configure. Getting participants on board for meetings takes little effort.
What do you dislike about the product?
.The 40 min cap for free accounts is a hindrance.
What problems is the product solving and how is that benefiting you?
When to pandemic began, our organization was concerned about being able to interact with clients and partners. With Zoom we are able to communicate with clients and partners while still being safe.
Zoom started strong and continues to get better.
What do you like best about the product?
I joined Zoom for corporate needs before the pandemic and became more reliant on it. As we expanded, Zoom continues to create options to meet our growing needs.
What do you dislike about the product?
I was limited by bandwidth initially but then Zoom added the ability to save to the cloud which was exactly what we need AND we also got multiple "views" post post-production support.
What problems is the product solving and how is that benefiting you?
Security was a concern early on but that was resolved quickly. As previously stated, the capacity to have multiple views on the cloud recordings helps with post-production development.
Effortless and reliable
What do you like best about the product?
I have a high level of confidence it will do everything I expect, from 1x1 calls to >200 participants in many countries with breakout rooms. The interface gets out of the way and that helps me concentrate on the conversation. Screen-sharing is easy, has multiple options, and includes audio playback without any patches/workarounds.
What do you dislike about the product?
The layout of the recording display seems hit-or-miss in the settings (size ratio for the presenter and shared screen content). A preview, or at least a visual layout, of how the recording will appear would be a helpful improvement.
What problems is the product solving and how is that benefiting you?
Zoom seems to be universally accessible. I don't need to think about platforms and plugins and which ones others might have, I can just send a Zoom link and think about the meeting.
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