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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Andrew KC H.

Zoom account owner and frequent user

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
instant zoom meeting set up with one click login link
What do you dislike about the product?
breakout rooms are sometimes not easy to select & join by audiences; Polls results not quite user friendly
What problems is the product solving and how is that benefiting you?
Issue when using zoom meeting and live on YouTube, sometimes, the network is not stable; particularly use video sharing.
Use the background image with more than one user, the personal images get blurred


    Marjorie D.

Easy and Fast

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Ease of getting on Zoom calls; the different backgrounds you can use; the different applications you can use; sharing screen; competitors have you as a small icon while the others are large; they don't have adjustments; I love my lipstick on Zoom!!
What do you dislike about the product?
Sometimes setting up a zoom meeting for many people; it doesn't always show my picture when video is off -- it is inconsistent; only 1 person can speak at a time, no conversations; not knowing where you are showing up in big meetings
What problems is the product solving and how is that benefiting you?
It solves the inability for many people to be available for an in-person meeting; it solves the issue of time -- I have more time and increased productivity using zoom.


    Inga R.

Easy to navigate!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like being in control of allowing people into my Zoom Room. Also, the whiteboard feature is easy to navigate.
What do you dislike about the product?
I wish I was able to activate a "sound" when I am waiting for another Zoom Room user to open their room. I don't like sitting there waiting. A sound would alert me that the room is opening.
What problems is the product solving and how is that benefiting you?
Insurance sales without having to travel and go into peoples homes (Covid).


    Jared S.

I use Zoom for work and school

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Video and sound quality are usually pretty good. The connection is mostly stable and I like the ability to blur the background to avoid distractions while at work or at home
What do you dislike about the product?
Some connections get bogged down by using both video and audio so users are forced to stopping the video portion in order to continue on the call. I have issues with logins and the user interface could be improved
What problems is the product solving and how is that benefiting you?
Being able to connect for work meetings as well as online school meetings is nice and Zoom helps to solve that. However, I'm not sure if the benefits or more or less than what Google meet provides


    Paula W.

I use zoom for all my mediations.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love being able to separate my clients into different break out rooms and the ability to go back and forth between the rooms. It allows me to preserve confidentiality between the two parties and we can be in completely different parts of the country!
What do you dislike about the product?
It took me a while to learn all the different options but once I understood the format, it was no problem.
What problems is the product solving and how is that benefiting you?
The ability to do business in separate places. I can do my mediation from my home, and don't have to worry about fighting traffic to get my job done. The best thing is that my clients can be across the country and can even access zoom via their phone. Ive had clients mediate from a park, from a coffee shop, whatever worked best for them.


    Kristen A.

Zoom meets all my needs

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Seamless integration with Google, and Mighty Networks. When I create a meeting, it shows up both in my calendar and on Zoom and I can make edits from either space.
What do you dislike about the product?
Having to log in to Zoom to have it grab my photo (instead of just my name) for a call. I wish I could log on to any meeting and it would show my photo instead of having to go to Zoom to logon for that to work.
What problems is the product solving and how is that benefiting you?
It's a perfect way to connect remotely everywhere in the world. The features for sharing, sharing screens, interacting, getting feedback, and so on are adequate. I don't know of any other features that would be useful.


    Kim M.

Making classes/meetings easier!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Clear video experience and easy to set up and email invites to our attendees. I like that I can view all of the participants before an event to see how busy our meeting will be.
What do you dislike about the product?
I can't think of too many really, I had sent an invite once that didn't require registration but it was only user error that I didn't click the button. So just a learning curve on my part and not really an error for Zoom.
What problems is the product solving and how is that benefiting you?
We have been wanting to host online classes but didn't have the technology to do so. Having Zoom lets us host classes to our participants all over the US with ease!


    cindy s.

User friendly and my "go to" for all of my meetings needs

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Very user friendly and the best software I have found for my online meetings. Safe, secure and trustworthy!
What do you dislike about the product?
I haven't found any negatives in 5 years
What problems is the product solving and how is that benefiting you?
Zoom offers the capability to live stream directly to Facebook or record and upload later. I like having choices that fits my needs at the moment


    Professional Training & Coaching

Zoom made it possible to build a new business during shutdown

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Upsides for are:
- excellent and reliable video connectivity, quality.
- love the sound control feature which makes the gardener outside my window noticeable only to me and not to my client!

- love that I look a little bit better with the "appearance" control ;)

- love the ease of recording to the cloud
What do you dislike about the product?
I can't think of anything I actively don't like.
What problems is the product solving and how is that benefiting you?
I'm an Executive Coach now. Prior to COVID, I traveled extensively.
I benefit in terms of quality of life and time saved.


    Jennifer P.

Zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Screen sharing is the best feature on zoom. We have attempted to use other platforms for our meetings but none compare and often times the calls are dropped. Never had an issue with the calls on zoom.
What do you dislike about the product?
Pricing. It's definitely not the cheapest platform that exists. There was no group discounts offered like many other platforms did and it's not as user friendly when setting up the platforms.
What problems is the product solving and how is that benefiting you?
Zoom has solved a variety of problems regarding connectivity, ease of use, and customers reached. It has made staff meetings easier to navigate and conducts as well.