Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Meetings and Webinars are Easy to Conduct
What do you like best about the product?
The setup and reporting are pretty straightforward and provide complete information for our needs. I like the ability to custom brand our events, and for meetings the setup is easy to train and utilize (even for our less tech savvy users). We also like Zoom Rooms for our larger meetings, allowing anyone to screen share in the room without any complex changing of permissions or logging in/out. Overall, you can conduct meetings and webinars without any interference.
What do you dislike about the product?
There are general user interface things that can always be improved, but overall I think it is fairly intuitive. The one thing I wish would be added for efficiency's sake is to allow Surveys to be built into the template. We use standard questions on each webinar, and having to manually add them each time vs having them built into the templates we use is a pain. Customer service also leaves much to be wanted. Other users tend to be our best tech support.
What problems is the product solving and how is that benefiting you?
We conduct a lot of remote telecommuting as well as webinar events. Having one platform that integrates both in an easy-to-navigate system is a productivity win. From screen sharing to video sharing and conferencing, even conducting all-team meetings, the product covers all our bases. We also use the Zoom Rooms to host meetings in our conference rooms through an easy-to-manage interface vs needing to drag a computer with us each time.
CEO | Professional Digital Organizer | Be Organizing
What do you like best about the product?
Zoom is great because it is user-friendly and can be used anywhere that has internet access. It has allowed us to grow our business because of its screen share capabilities.
What do you dislike about the product?
Sometimes the app on the computer doesn't download right on our client's computer making it cut into our session time and creating some frustration while we figure out how to get it to work properly.
What problems is the product solving and how is that benefiting you?
Being able to work with people remotely all over the country and world. This has allowed us to niche our business to strictly digital organizing services and has made it easy to grow our team since we all work remotely.
Zoom is amazing!! They make the process of everything so easy.
What do you like best about the product?
I like best how you can have so many different people in one room. I also love how you can schedule appointments in advance. I also love how well the brand recognition is!
What do you dislike about the product?
I would love to see more features added to zoom. There is not a whole lot of other things that I could complain about. Zoom has been amazing so far! Thank you so much for this experience.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of connectivity when it's not always convenient. I love how I can connect with my clients via Zoom for my Teletherapy practice. My clients also love it as well.
Zoom review
What do you like best about the product?
Ease of use and broad use by colleagues
What do you dislike about the product?
The reinstatement of the 40 minute limit for free accounts. This restore should be extended for free accounts, especially for companies working with public service organizations.
What problems is the product solving and how is that benefiting you?
The challenge of meeting with people in various locations has been solved by zoom. Scheduling is also easier because of zoom's universal application. The time limits for free accounts is a challenge.
Onboarding with Zoom in a Remote Work Environment
What do you like best about the product?
I like that Zoom connects me to my colleagues who, like me, were brought into the organization remotely and have never met in person.
What do you dislike about the product?
There is nothing that I would change about Zoom.
What problems is the product solving and how is that benefiting you?
I use Zoom mostly for onboarding new employees and for staff meetings. It's extremely convenient to use.
Fitness and Wellness Instructor review
What do you like best about the product?
I love that most of the time it works well! I love the way participants are displayed, how you can change views, etc and you can share sound and teach with music while speaking. I disliked Teams, Google meet was OK.
What do you dislike about the product?
I wish there were notifications that the updates are out because some people don't know until something stops working or there are delays, so I'm always telling colleagues or participants. Hey update ur zoom!
There are other minor things I dislike but nothing that doesn't have an easy workaround so they're not worth mentioning.
There are other minor things I dislike but nothing that doesn't have an easy workaround so they're not worth mentioning.
What problems is the product solving and how is that benefiting you?
I can now teach and take virtual classes which allows me to connect to people worldwide not just in New York. This also allows me to spend less time commuting, saving me time and energy.
Best online meeting platform out there
What do you like best about the product?
Zoom is easy to navigate. It has all the main features you need including: breakout rooms, waiting rooms, host assignment and meeting recording.
What do you dislike about the product?
One feature improvement would be to allow you to drag the speaker window to the top of the screen directly below the camera for better eye contact.
What problems is the product solving and how is that benefiting you?
Remote meetings with clients and teams when meeting in person is constrained or not possible.
Zoom is your business best friend
What do you like best about the product?
Ability to reach out and stay in contact, ease of use, dependable, ability to get signatures and share client presentations
What do you dislike about the product?
Sometimes, there are connection issues, certain clients have challenges with signing online. Better integration with clients trying to sign docs (when sharing) on their phone
What problems is the product solving and how is that benefiting you?
Maintaining contact with clients during Covid was huge. Now that many clients are familiar with Zoom, I can stay in contact with more clients. Prior to Zoom, I would visit I them and speak in person.
As Good as Face-to-Face Meetings
What do you like best about the product?
Zoom allows me to connect with my students without any difficulties. So far, I haven't any serious glitches during my classes. I like this compared to other platforms.
What do you dislike about the product?
So far, I can only think of one problem. I noticed that when I have a lot applications open at one time or when I screenshare a rather ram heavy app, the audio glitches.
What problems is the product solving and how is that benefiting you?
I work in the education sector as a private tutor. It helps me reach more clients without any time spent stuck in traffic. Zoom has helped me become more efficient.
Zoom is a great tool
What do you like best about the product?
Speaker view , zoom rooms and live streaming into multiple applications and social media platforms. Zoom is always getting add on and upgrades that allow for more robust usage. I love that I can record my shows and download them to disburse to youtube, dropbox or email them out.
What do you dislike about the product?
The limit on pro, Im not at the next upgrade level right now, so it would be great to be able to have at least 250 join at the Pro level. Thats the only downside of Zoom.
What problems is the product solving and how is that benefiting you?
Allowing to do virtual meetings. I can do my coaching and strategy sessions virtually. I can run group masterminds and youth sessions. Allows me to schedule meetings closer and allows clients to not have to drive to meet due to their tine schedules. Recording my prgram with mt cohost in another state.
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