Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom enabled my business to soar
What do you like best about the product?
Zoom's usability makes it easy for almost anyone to use it effortlessly. That made it so easy to move even computer newbies to Zoom for workshops and coaching
What do you dislike about the product?
I'd like better user management including alerts to keep in touch with clients built into the platform.
What problems is the product solving and how is that benefiting you?
The pandemic forced me to leave public events for 2 years, but Zoom made it easy to go virtual and get the job done!
Zoom continues to be a user friendly platform to host virtual meetings efficiently!
What do you like best about the product?
Ability to mute all participants upon entry. And poll features. AND the raise hand/reaction function.
What do you dislike about the product?
The only dislike is that when participants talk over each other - Zoom automatically starts cutting out.
What problems is the product solving and how is that benefiting you?
Travel, conference room bookings. This means spending less time commuting to work, or time finding a space to work in.
Zoom. The solution we needed but had no clue how
What do you like best about the product?
Constant updates. I mean they roll out new features seemingly every week. Just when we start to notice a bug or glitch to our workflow, I get a notification that there is an update. Problem solved.
What do you dislike about the product?
The native 25fps is the most destructive, non-linear, editing option there is. As a post production editor, I find myself banging my head on the wall if I want to edit anything into the finalized files and match the frame rate.
What problems is the product solving and how is that benefiting you?
The most obvious solution was quarantined employees being able to still attend meetings. It unlocked another option, however. After the team was allowed to meet in person again, many of them were finding the cost of gas to attend a weekly meeting was not matching the return. This gave us the option to continue live broadcasting our weekly meetings to more than our closest team members, and begin a new consultative approach to a wider audience.
Great way to stay connected
What do you like best about the product?
Ease of use, good quality video, good sound
What do you dislike about the product?
signing on can be a pain, will sign out for no reason, hard to use on mobile, clunky, security issues - zoom bombings
What problems is the product solving and how is that benefiting you?
I use every day --- I am a personal stylist and I can have clients all over the world, thanks to Zoom. I don't have to travel and feel much more connected than if on the phone. I use zoom for my 12 step meetings. We had to close in person meetings because of COVID, but I now have a community all over the world that I see three times a week. My recovery has grown for the better!
Easy and consistent!
What do you like best about the product?
As a financial planner and wealth manager, I need easy-to-use software for my clients. Zoom is so easy for folks of all technology levels to use and it's wonderful for meeting with clients. Two thumbs up!
What do you dislike about the product?
I've found Zoom to be consistently easy to use. The only place that we ran into a challenge was setting up a large webinar that had lots of people. In the end, it all worked out!
What problems is the product solving and how is that benefiting you?
With the pandemic still happening, Zoom makes it fast and easy to be able to connect with people face-to-face. Even when covering complex financial topics, it's easy to collaborate, ask questions and get real-time feedback. I use it all the time!
Good experience, but too costly for my small scale needs
What do you like best about the product?
Zoom was helpful in bringing together my book group and my family during the pandemic. It was easy to use and allowed us opportunities to connect.
What do you dislike about the product?
For long term use, it is too costly to continue paying for. I would continue if there was a plan that allowed for 6-8 meetings monthly. That would suit my needs, but the unlimited plan is more than I need/want to pay for.
What problems is the product solving and how is that benefiting you?
Zoom is creating opportunities for my book group to connect when we were not able to meet in person. It allowed for my family to gather when we could not travel.
Industry Standard and makes changes when they get called out
What do you like best about the product?
It lives up to its "default" reputation as a video conference and webinar platform. When it was lacking (encryption), it stepped up and fixed the issue. We pay for other services that provide alternative video and webinar capabilities, but we still use zoom the most.
What do you dislike about the product?
the recordings still only get one view if done directly to the cloud, and a more customized view if recorded to the local machine... for a truly customized and full-resolution recording, you need to use external software like OBS.
What problems is the product solving and how is that benefiting you?
compatibility and comfortability with the video and webinar platform that most of the world seems to prefer. We could force people to use other platforms, but we don't find zoom too expensive to keep.
The best virtual meeting software I'm regularly hosting or on
What do you like best about the product?
I think Zoom is the best virtual meeting platform that I've used both as a host or participant, mainly because of most peoples' familiarity with it and the ease of use for everyone involved.
What do you dislike about the product?
What I dislike most is something that Zoom can't fix, and it's that the meetings are virtual. I still very much prefer in-person meetings as much as possible for my business.
What problems is the product solving and how is that benefiting you?
Even though I prefer in-person meetings for the business as much as possible, Zoom allows me to get face-to-face time with clients I'd otherwise just speak with over the phone. There is power to that.
Zooming right along!
What do you like best about the product?
I've been using Zoom since 2017 and it's my preferred way of video conferencing. I find it so much more intuitive and easy to use than other platforms. It also seems less buggy than others!
What do you dislike about the product?
The only times I've run into issues with Zoom is with one of my company laptops that doesn't have the Zoom app on it. Due to security reasons, I'm unable to add the Zoom app to the computer so I have to rely on the Web version, which seems to lag.
What problems is the product solving and how is that benefiting you?
I run a business with clients across the country. I'm unable to meet with them in person and Zoom allows me to meet with my clients face-to-face without traveling. It's a huge time and money saver.
Outstanding small business service
What do you like best about the product?
I appreciate that Zoom kept a pricing model that works for small businesses.
The ability to mute, block video, and do break-out rooms are good for larger groups.
The ability to mute, block video, and do break-out rooms are good for larger groups.
What do you dislike about the product?
The chat feature text limit could be a bit larger and that would be helpful.
Sometimes the zoom drops when you join via mobile, even with good reception and no movement.
Sometimes the zoom drops when you join via mobile, even with good reception and no movement.
What problems is the product solving and how is that benefiting you?
Zoom is helping me to work with clients remotely. This saves travel cost, but is also excellent for impromptu meetings and collaboration. It's also helpful when remote teams can see the same content
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