Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Seamless Communication, High Quality, Needs Resource Optimization
What do you like best about the product?
I like Zoom Workplace because it's easy to use, and the audio and video quality are consistently good. The screen sharing, chatting, and screen recording features are also really useful. Clear audio and video mean I don't have to repeat myself or worry about missing important details. Screen sharing helps me explain things visually, and screen recording allows me to review discussions or share them with team members who couldn't attend. The initial setup was super easy too; I just downloaded the app, signed in, and was ready to go.
What do you dislike about the product?
I don't like that Zoom Workplace uses a lot of internet and system resources, which sometimes causes lag. I think they should add smarter bandwidth so that video quality auto-adjusts based on my internet speed, and a lightweight mode for low-end devices would be helpful.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for fast communication through chat, video calls, and screen sharing, ensuring clarity with great audio and video quality. Screen sharing aids visual explanations, and recording helps review discussions or share them with team members.
AI Meeting Summaries That Boost Clarity and Speed Up Virtual Meetings
What do you like best about the product?
The flexibility that virtual meetings provides has always been a game changer but the new AI meeting summaries have upped the ante for sure. Meetings move faster with participants listening to hear vs. scrambling to record notes/nexts. Minimizes f/u and maximizes clarity. The true win? Hosts who use eliminate participants from sheepishly trying to sneak cameras out for a stealthy screen pic.
What do you dislike about the product?
Not yet wild about about mail integration.
What problems is the product solving and how is that benefiting you?
Reaping meeting benefits vs recording!
Intuitive, High-Quality Meetings with Zoom Workplace
What do you like best about the product?
I find Zoom Workplace really good software for online meetings, classes, and more. It solves the problem of long-distance communication, making it easy to interact with someone physically unavailable. I particularly like the best video and audio quality and how the user interface is clean and easy to use, even for someone new to the application. The initial setup was very easy, and I haven't encountered any issues with Zoom Workplace.
What do you dislike about the product?
I want it to get more interesting features regarding AI. The voice assistant features.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy to connect with someone far away, providing excellent video and audio quality and a clean user interface.
A Reliable Remote Team Hub for Time Tracking and Transparent Hiring
What do you like best about the product?
I’m actually currently using it, and our team relies on it as a central hub since we all work remotely. Growing a company while working remotely isn’t always easy, especially when it comes to potential new hires. We use it to track hours and to help keep the vetting process for new hires honest and transparent.
What do you dislike about the product?
So far, I don’t really have any downsides. We’ve all been very happy with Zoom; the only drawback I can think of is that the pricing is a tad high. These days it feels like you have to pay premium prices to do anything, and while I could use the free version of Zoom, the time limit makes it pretty limiting and not ideal.
What problems is the product solving and how is that benefiting you?
Being able to run our marketing business remotely with quick check-ins has been really helpful. People can pop into rooms to see how things are going without having to dial in by phone, which makes communication feel more natural. It also helps keep everyone honest about the time and effort they’re putting into their work. I also just hired someone for the first time ever, which was super exciting! I was able to train them completely through Zoom!
Decent Product
What do you like best about the product?
Easy one click join meeting option without too much hassle
What do you dislike about the product?
Interface is a bit clunky, sometimes bandwidth issues can really cause issues
What problems is the product solving and how is that benefiting you?
Helps as a video conferencing tool. Sometimes I have used it to organise webinars as well.
Excellent Sound and Picture Quality in Zoom Workplace
What do you like best about the product?
I like the sound quality and picture quality of Zoom Workplace. I also like the functionality that lets me chat with the people I’m in meetings with and drop files in the chat. Another thing I appreciate is its integration with other tools like Microsoft 365. Overall, it’s easy to set up and join a meeting in Zoom.
What do you dislike about the product?
Sometimes I open Zoom in my browser, and then later the app version opens too. At that point I end up in two meetings at once, which can be pretty inconvenient sometimes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the physical location barrier that comes with working with people from all around the world. It lets me communicate faster, more clearly, and securely. Now I can talk to and conduct business with someone in the Netherlands or China, or anywhere else around the world for that matter.
Fluid, Feature-Rich Meeting Platform We Rely on as an Enterprise Client
What do you like best about the product?
The system is fluid and has lots of features to accommodate different levels of meetings. As an enterprise client, we use it extensively.
What do you dislike about the product?
It would be great if we could record and download the recordings right then and there, without having to wait to close the Zoom app to download them.
What problems is the product solving and how is that benefiting you?
It helps us host a huge number of clients across different breakout rooms without any hassle.
Reliable, Easy-to-Use Platform for Meetings, Chat, and Collaboration
What do you like best about the product?
Zoom Workplace is reliable, easy to use, and brings meetings, chat, and collaboration into one seamless platform. The audio and video quality are consistently strong, even with large groups.
What do you dislike about the product?
Occasional updates can slightly change settings or layouts, which takes a moment to adjust to, but overall it remains very user-friendly.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and collaboration challenges by allowing teams to connect instantly regardless of location. This improves efficiency, reduces delays, and makes meetings, training, and day-to-day communication more productive.
All-in-One Platform for Seamless Team Communication
What do you like best about the product?
I like that Zoom Workplace saves time, improves collaboration, and keeps work moving smoothly in fast-paced environments like customer support and operations. The AI-generated summaries and notes are a big help as they save a lot of time by capturing key points and action items automatically, so nothing important is missed. Zoom Workplace helps me stay organized, communicate clearly, and work more effectively every day, making it an essential part of my workflow. I also appreciate that it brings meetings, chats, and AI tools into one platform, making everything more efficient and easy to use. The setup required minimal effort, allowing the team to become productive right away.
What do you dislike about the product?
Overall, these are small issues, but addressing them would make Zoom Workplace even more efficient and user-friendly.
What problems is the product solving and how is that benefiting you?
Zoom Workplace saves time, improves collaboration, and smooths operations in fast-paced environments. It helps me stay organized, communicate clearly, and work more effectively. AI-generated summaries and notes capture key points, making it a powerful platform for collaboration and communication.
Bridges Communication Gaps with Ease
What do you like best about the product?
I like that Zoom Workplace helps bridge the distance between colleagues, clients, and friends. The feature that allows us to change background setup is something I really appreciate because it helps me hide unnecessary things in my real background. Setting up Zoom Workplace was pretty much easy, just requiring us to fill in necessary details and set up.
What do you dislike about the product?
There are times that my microphone won't function or it won't detect much of my microphone.
What problems is the product solving and how is that benefiting you?
Zoom Workplace bridges the distance between colleagues, clients, and friends. I like the feature to change background setup, which helps hide unnecessary things and makes video calls more professional.
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