Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom made mediation possible with no impact on outcomes
What do you like best about the product?
Meetings on zoom work with clients busy schedules.
What do you dislike about the product?
There is nothing I dislike about zoom. Everything works as needed.
What problems is the product solving and how is that benefiting you?
During the pandemic, I was able to transition to zoom with ease. I have continued to mediate cases using zoom and it has saved my clients a lot of time. They can meet in the comfort of their homes and offices without the delays and headaches of traffic!
Wonderful Success with Zoom Meetings
What do you like best about the product?
I like the ease of copying the Zoom meeting information and forwarding to our clients. The link is great for clicking and attending meeting. The quality of the picture and voice are great. Overall, I have no complaints.
What do you dislike about the product?
Occasionally there is a volume problem, but most of the time it can be fixed by the client signing off and back on.
What problems is the product solving and how is that benefiting you?
We currently do not have any problems.
Zoom has helped our organization tremendously!
What do you like best about the product?
At our organization, we love the features zoom allows for including breakout rooms, polls, whiteboards and even the silly filters - that helps to really liven meetings that may run a bit longer than we all would like! Allowing for co-hosts and multiple share screens is helpful as well!
What do you dislike about the product?
There are two downsides to Zoom as I see it. One is navigating the "alternate host" feature. Some of our staff is not under the organization's Zoom account and it is difficult for us to open meetings for other staff while on other zoom meetings. Another downside is getting kicked out of zoom meetings once the system identifies another "host" has logged in. We have a small staff, but plenty of zoom meetings and some that happen simultaneously, so that feature becomes problematic quickly.
What problems is the product solving and how is that benefiting you?
Zoom has helped our organization tremendously by allowing us to work with each other no matter where we are. This has helped our organization learn new ways to work and prioritize rest/relaxation for employees who may want to work from remote locations other than the office. It has also allowed us to reach a wider base than we have been able to in the past.
Zoom - one of the best virtual meeting platforms
What do you like best about the product?
The functionality and how accessible it is to record and conduct business meetings with clients and customers. My favorite is recording the calls and then being able to share them with my clients.
What do you dislike about the product?
There isn't anything I dislike. I only left the paid version because I wasn't getting a return on my investment. Perhaps if there is an affiliate link to support those who purchase the paid version, we can earn more money to continue using the service.
What problems is the product solving and how is that benefiting you?
Meeting with clients virtually, being able to share my screen, even recording my meetings to be able to share with clients and return back to for learning purposes are all ways that Zoom assists me.
Easy to use
What do you like best about the product?
I like testing the mic features and the breakout rooms. The sound system is good and the visuals are good. Hardly any buffering or lag which is nice. I like the remote availability by having it on your phone and tablets.
What do you dislike about the product?
I wish there was a way to make it easier for the elderly. Maybe a cleaner invite without too many words and a way to make the calendar feature not have duplicates.
What problems is the product solving and how is that benefiting you?
They solved by having interactive white boards. Usually we got to use a shared google sheet. Itʻs nice to be able to download that sheet in different formats too (i.e. jpg, png, pdf).
Loved using Zoom before it was cool! ;)
What do you like best about the product?
We decided to be a cloud-based business when we opened in 2017, and Zoom has been a huge benefit to us. We have clients across the country, and can share more than just ideas - we can display reports for our clients to review, we can demonstrate a software technique through screen share, and we can record meetings for future reference.
What do you dislike about the product?
Really, not a thing. Occasionally there are some glitches but they're usually due to network connection or time of day.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with my clients without needing to drive or fly, saving all of us time, money, and stress (no one like bumper to bumper traffice or long airport security lines). I can also record a meeting and send the video to my client so they can review it later.
Zoom review by jessi Clayton
What do you like best about the product?
I can easily have classroom interaction and can connect to my students across the country. It was extremely beneficial during the pandemic when everyone needed a way to connect.
What do you dislike about the product?
Sometimes the microphone settings go out and the connection is unstable. The tech can be tricky also with getting the microphone to sound clear and work properly.
What problems is the product solving and how is that benefiting you?
I needed a clear video connection that is easy to use and universal. I also love that you have a free version. FaceTime wasn't always efficient because not everyone has smart phones.
I am very satisfied with Zoom for my Spanish classes
What do you like best about the product?
It is easy to understand how to do its features. During the pandemic, it helped me to continue teaching Spanish to my clients and my students. I like it better than Google meet.
What do you dislike about the product?
There is nothing that I don't dislike. It helped many overseas people to communicate and continue with the business. Zoom is a great tool. I can see that zoom is constantly making improvements—no need for me to suggest more.
What problems is the product solving and how is that benefiting you?
Teaching Spanish online to my students, using the features Zoom provides, made the classes more exciting and helped me write on the screen answers and reviews of my classes. Helping my Spanish-Speaking clients with technology classes and having the advantage of seeing them via video. Being able to connect with my family in Mexico and see them.
The Gold Standard
What do you like best about the product?
Zoom is the best platform I've used. Having used Zoom well before the pandemic, I was aware of its features, but as we've become more accustomed to communicating and working remotely, Zoom has risen to the occasion with plenty of valuable upgrades and integrations. I appreciate that.
What do you dislike about the product?
I am very focused on being as efficient as possible, I would appreciate more integrations (though there are plenty) so I am less reliant on third-party tools like Zapier to connect various tools.
What problems is the product solving and how is that benefiting you?
I am able to conduct more meetings in less time, which is always a big help.
Great for connecting with my yoga clients
What do you like best about the product?
I like the option to set registrations for meetings. That allows me to know ahead of time who is planning to come to yoga class and to make sure they have any required waivers signed before hand.
What do you dislike about the product?
Zoom updates regularly, which is great for functionality, but can make it a little tricky for some people to come to class on time if they haven't used the program in a while.
What problems is the product solving and how is that benefiting you?
Zoom is helping me organize my yoga classes, and the option to set meeting templates makes regular class planning quick and easy for me and for my yoga students!
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