Zoom
Zoom Communications, Inc.Reviews from AWS customer
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Easy to use & Coordinate
What do you like best about the product?
Zoom makes it simple to connect with a lot of people,all at once.
I was able to connect with my students,but then break down the recording into parts-audio for myself or for everyone, and video as well.
I was able to connect with my students,but then break down the recording into parts-audio for myself or for everyone, and video as well.
What do you dislike about the product?
The only thing I found difficult, was that you need to rename your zoom calls. If it is standard name, then it tends to have difficulty knowing to allow members etc. so I would name my meeting something different each time.
What problems is the product solving and how is that benefiting you?
There seems to be a lot of updates, so it can run smoother, and I have no trouble contacting support if needed.
Seems to be more productive this way. Business increases with video options.
Seems to be more productive this way. Business increases with video options.
Everyday Zoom User
What do you like best about the product?
Very easy to use and control. Cleans UI. Very stable and very simple to share media.
What do you dislike about the product?
At the moment I would like to see the cohost have the same control as the host.
What problems is the product solving and how is that benefiting you?
Connectivity, the ability to work from home and conduct meetings on the fly
Connecting with clients
What do you like best about the product?
Zoom is easy to use, and convenient allowing set up for meetings in just moments. Zoom promotes face-to-face consultations which allow for professional communication no matter where clients are located anywhere in the world.
What do you dislike about the product?
I have not found a downside to using Zoom for my business.
What problems is the product solving and how is that benefiting you?
Using Zoom allows me to connect with clients all over the world as if we're sitting across the table from each other.
Zoom is stable and always improving
What do you like best about the product?
It is a stable platform that has a good quality output.
What do you dislike about the product?
Cost can be limiting - certain features are restricted unless you are willing to pay a lot of money
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with people and appear on television without leaving my home.
Great Video Conference Tool
What do you like best about the product?
Zoom is a very user-friendly tool with convenient features like chat, breakout rooms, screen sharing, and more. My favorite feature is that you can automatically set your scheduled meetings to be recorded beforehand as I often forget in the moment.
What do you dislike about the product?
This is small but I dislike the black around the video screens. I wish we could customize the product with colors or light/dark modes.
What problems is the product solving and how is that benefiting you?
Zoom helps me record my sessions with my clients. My clients often may want to replay the things I've said, or reflect back on the conversations that we've had. It's easier to send them a link from the Zoom cloud for them to download directly instead of downloading it to my computer and then sending the file via email. It could be a pain to do that so sending the link is a major time-saver.
I have used Zoom consistently since 2019.
What do you like best about the product?
Zoom does a good job with user experience and the screen sharing works well. I appreciate the continued updates that add new features every few months, with new re-actions and interactive options.
What do you dislike about the product?
I do not like Zoom's mandatory security measures that have made things more difficult. If I am unable to make a meeting but need someone else to log in as me to run the meeting, they cannot do so unless I can get an access code to them immediately, since they only need that access when I am unavailable.
What problems is the product solving and how is that benefiting you?
I still work from home, so Zoom allows me to have face time with the people I work for and with, and it allows communication between multiple people that always has space for the people that need to be in the room.
I use Zoom for everything now
What do you like best about the product?
I used to use Zoom strictly for meetings but I now use it for everything. I love the ability to record, go back and find previous recordings and easily edit and revise scheduling. The quality of the calls is very clear when used with a proper mic and headphones. I use it to record podcasts and meetings so I'm not constantly trying to write stuff down to remember later!
What do you dislike about the product?
Sometimes the connection can be spotty or freeze however that has more to do with the users internet connection.
What problems is the product solving and how is that benefiting you?
Zoom saves me time. Instead of having to run from meeting to meeting in different parts of the city, I can do it all from my home office. I save so much time on this.
Zoom is life saving!
What do you like best about the product?
We used Zoom for virtual visits thru the pandemic. We have also had weekly meetings with isolated people and friends.
What do you dislike about the product?
I like everything about Zoom. It is easy to use. even my 92-year-old father can use it.
What problems is the product solving and how is that benefiting you?
We are still able to schedule virtual visits and shopping trips for clients that live in another state.
Smooth and reliable
What do you like best about the product?
Zoom seems to work the smoothest, other systems seem to slow down my computer and freeze often.
Also inviting participants is easy from the dashboard.
Also inviting participants is easy from the dashboard.
What do you dislike about the product?
The .us domain often leads to mistakes by participants. The integrations for outlook and google could work better. I have had trouble utilizing those.
What problems is the product solving and how is that benefiting you?
Being able to quickly get together and discuss topics with the added value of screen sharing. Also the recording feature for cloud recording makes it easy to document meetings.
The coca-cola of virtual meetings, but a little warm and flat.
What do you like best about the product?
Everyone is familiar, the meeting UI is intuitive and easy. There are relatively fewer uncomfortable moments at the start of a call where participants are trying to figure out how to turn on their audio and video and chat. This is an advantage of being a large, well-known player in the field. The app works smoothly and has all of the key features you need and expect from a virtual meeting platform.
What do you dislike about the product?
The amount of time that it takes for the app to inform the meeting owner that someone is waiting for admittance is excessive, sometimes a minute or more. The web settings for the meetings and for managing the zoom subscription is overly complex and difficult to understand and manage. The seat based pricing model is also complex and I am not aware of a seamless way to let a meeting continue without the host/owner of the seat if he or she needs to leave and then return. The greater the complexity the more appealing the free and ubiquitous google meet option becomes.
What problems is the product solving and how is that benefiting you?
Zoom gives me a professional way to connect for online meetings. It is more fully featured than free options.
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