Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Why I like using zoom
What do you like best about the product?
Zoom is a great tool to use for meetings, demos, exercise classes and other events. During the height of the pandemic, I used it on numerous occasions to meet with family and friends as well as attend exercise classes and scrapbook events. I also attended virtual travel itineraries since travel was out of the question. I played games with friends and we had lots of laughs.
What do you dislike about the product?
I can't say that anything doesn't work well, except that occasionally things get frozen somewhere. In the beginning, there were a lot of frustrating features, but zoom listened and fixed many of these issues, such as being able to close the chat box, and having more faces on the screen.
What problems is the product solving and how is that benefiting you?
As I indicated above, zoom has added several features over the past couple of years that make it easier to use. Being able to see more people, being able to close the distracting chat box, just to name a few.
I cannot imagine
What do you like best about the product?
Very fast meeting setup. And being able to enjoy the experience of "being" with others.
What do you dislike about the product?
The downsides generally center around my not getting greater training, so it is my issue. I am sure I use a tiny fraction of Zoom's capability.
What problems is the product solving and how is that benefiting you?
Commute time and the impersonal nature of the phone.
Easy connection tool with so many collaboration possibilities.
What do you like best about the product?
Bringing people together to easily share working products or visual tools via share screen makes collaboration & teaching easy. I enjoy how many people can be on a call, how easy it is to control who is talking, and how share screen allows us to work in real-time with each other.
What do you dislike about the product?
The initial setting up of the profile, the radio buttons on settings, etc. is a bit tedious and would work better in a Question and Option format for customization.
What problems is the product solving and how is that benefiting you?
I can do both my business and voluntary mentorship, face to face, across the US without being physically present with others. The video component makes it personal and builds connection, and the ease of access from anywhere with the internet makes it a time-saving and efficient way of working together, and frankly, saving transportation time and costs.
Easy to use & Coordinate
What do you like best about the product?
Zoom makes it simple to connect with a lot of people,all at once.
I was able to connect with my students,but then break down the recording into parts-audio for myself or for everyone, and video as well.
I was able to connect with my students,but then break down the recording into parts-audio for myself or for everyone, and video as well.
What do you dislike about the product?
The only thing I found difficult, was that you need to rename your zoom calls. If it is standard name, then it tends to have difficulty knowing to allow members etc. so I would name my meeting something different each time.
What problems is the product solving and how is that benefiting you?
There seems to be a lot of updates, so it can run smoother, and I have no trouble contacting support if needed.
Seems to be more productive this way. Business increases with video options.
Seems to be more productive this way. Business increases with video options.
Everyday Zoom User
What do you like best about the product?
Very easy to use and control. Cleans UI. Very stable and very simple to share media.
What do you dislike about the product?
At the moment I would like to see the cohost have the same control as the host.
What problems is the product solving and how is that benefiting you?
Connectivity, the ability to work from home and conduct meetings on the fly
Connecting with clients
What do you like best about the product?
Zoom is easy to use, and convenient allowing set up for meetings in just moments. Zoom promotes face-to-face consultations which allow for professional communication no matter where clients are located anywhere in the world.
What do you dislike about the product?
I have not found a downside to using Zoom for my business.
What problems is the product solving and how is that benefiting you?
Using Zoom allows me to connect with clients all over the world as if we're sitting across the table from each other.
Zoom is stable and always improving
What do you like best about the product?
It is a stable platform that has a good quality output.
What do you dislike about the product?
Cost can be limiting - certain features are restricted unless you are willing to pay a lot of money
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with people and appear on television without leaving my home.
Great Video Conference Tool
What do you like best about the product?
Zoom is a very user-friendly tool with convenient features like chat, breakout rooms, screen sharing, and more. My favorite feature is that you can automatically set your scheduled meetings to be recorded beforehand as I often forget in the moment.
What do you dislike about the product?
This is small but I dislike the black around the video screens. I wish we could customize the product with colors or light/dark modes.
What problems is the product solving and how is that benefiting you?
Zoom helps me record my sessions with my clients. My clients often may want to replay the things I've said, or reflect back on the conversations that we've had. It's easier to send them a link from the Zoom cloud for them to download directly instead of downloading it to my computer and then sending the file via email. It could be a pain to do that so sending the link is a major time-saver.
I have used Zoom consistently since 2019.
What do you like best about the product?
Zoom does a good job with user experience and the screen sharing works well. I appreciate the continued updates that add new features every few months, with new re-actions and interactive options.
What do you dislike about the product?
I do not like Zoom's mandatory security measures that have made things more difficult. If I am unable to make a meeting but need someone else to log in as me to run the meeting, they cannot do so unless I can get an access code to them immediately, since they only need that access when I am unavailable.
What problems is the product solving and how is that benefiting you?
I still work from home, so Zoom allows me to have face time with the people I work for and with, and it allows communication between multiple people that always has space for the people that need to be in the room.
I use Zoom for everything now
What do you like best about the product?
I used to use Zoom strictly for meetings but I now use it for everything. I love the ability to record, go back and find previous recordings and easily edit and revise scheduling. The quality of the calls is very clear when used with a proper mic and headphones. I use it to record podcasts and meetings so I'm not constantly trying to write stuff down to remember later!
What do you dislike about the product?
Sometimes the connection can be spotty or freeze however that has more to do with the users internet connection.
What problems is the product solving and how is that benefiting you?
Zoom saves me time. Instead of having to run from meeting to meeting in different parts of the city, I can do it all from my home office. I save so much time on this.
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