Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is ok but there are better options out there
What do you like best about the product?
I'm familiar with it, so it's comfortable to use.
What do you dislike about the product?
Every time a meeting is scheduled for our company, the waiting rooms or passcodes end up not working. We've spent a ridiculous amount of time w/ tech support trying to troubleshoot this and it's a Zoom problem.
What problems is the product solving and how is that benefiting you?
Zoom is causing more problems than it's solving at this time. They cannot seem to fix their tech issues and our client rep is unresponsive. Our tech support rep sends us the same links over and over to watch to fix ourselves.
Zoom is a lifesaver for a small national organization
What do you like best about the product?
The Coalition on Physican Education in Substance Use Disorders (COPE) works with medical schools across the country to education rising physicians about addiction. Zoom enables us to bring together medical school faculty and students easily, efficiently-- andinexpensively. No more complicated in-person meetings that require complicated logistics for everyone.
What do you dislike about the product?
Zoom's only downside is the inital learning curve that can be challenging. For example, setting up Zoom rooms takes diligent practice. However, once one learns these "tricks" they become second nature.
What problems is the product solving and how is that benefiting you?
As mentioned, COPE's previous methods of bringing medical schools together in person required a great deal of time- and money. Zoom has eliminated those challenges-- and saves much of our limited funds so we can do other things.
Consistent, easy to use
What do you like best about the product?
I start my day off with Zoom open, and just run thru my sessions. I can control access, paying clients get in, others don't. Repeating the same link for the same class is huge, vs my scheduler wanting to give it a new one each time. I set up all my classes/sessions inside zoom, then transfer the link over. I appreciate when it says I have an unstable connection, as well.
What do you dislike about the product?
What do I dislike? Only user errors, as when I can't find a session on my schedule that should be there, cuz I didn't extend the end date. That's about it. Easy to use.
What problems is the product solving and how is that benefiting you?
Staying in touch with my clients when COVID started, and as I moved out of the city I was in. I stay connected. I have even developed new services based on a virtual session that I would no thave had withouth it.
User Friendly and Amazing Features
What do you like best about the product?
What I love best about Zoom is its' streaming feature to social media and the ability to share my computer audio to play music.
What do you dislike about the product?
I dislike the fact that the maximum zoom link generated for recurring meeting is only limited to 20. I prefer it to be unlimited.
What problems is the product solving and how is that benefiting you?
Zoom is helping me expand my audience. I can hold a class/meeting with those who don't live nearby or in the same state or country.
Happy Business Owner
What do you like best about the product?
I like having the ability to meet virtually with my clients. The virtual experience has been seamless with my clients and this allows for me to get to know my clients before bringing them on board without spending time and resources meeting in person.
What do you dislike about the product?
I do with there was more customization with sending invites to my clients. I don't love sending the links the way that I do but perhaps there is already a way that I am not aware of.
What problems is the product solving and how is that benefiting you?
The problem is finding the time to meet with current and prospective clients. Zoom really benefits me because its easy for everyone to use, most people are familiar with the platform and it saves me so much time driving to locations to meet with people since I don't work out of a public office - just my home office.
Overall a good experience
What do you like best about the product?
It is very easy to schedule meetings on Zoom, which I appreciate. I also like that it is easy to copy the invitation, and it integrates with Microsoft Outlook. Screen sharing is great too.
What do you dislike about the product?
It is not ideal that free accounts are limited to 40 minute meetings. It doesn't look good in front of a client to get kicked out of a meeting. It seems that there should be another way to handle this.
What problems is the product solving and how is that benefiting you?
I am not aware of what problems Zoom is solving, so I cannot speak to this question. I am not aware of what problems Zoom is solving, so I cannot speak to this question.
Perfect Tools for Multi-Camera Classroom Set-up
What do you like best about the product?
The Ability to log in on multiple devices simultaneously enables me to show different camera angles to my Music Students who learn a musical instrument virtually.
What do you dislike about the product?
So many hidden features that people will not know upfront. I wish there was a way to get people to learn more about such hidden features that enhances their productivity during meetings on zoom. a good example is the "Original Sound" that could be turned On or Off. This impacts the quality of audio greatly if one does not know how to use it.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of different time zone and distance barriers to my team and client meetings. With zoom we all can connect from different locations and get to meet.
Eddies Zoom
What do you like best about the product?
User friendly, very easy to navigate and to schedule Zoom calls
What do you dislike about the product?
No complaints as of today. I have had no issues using the site
What problems is the product solving and how is that benefiting you?
Don't know about any updates. So far I have no complaints. For me it has been easy to set up and edit Zoom calls as long as u can forward the info to invited guests
Essential for modern work and home life
What do you like best about the product?
Works on all platforms, low technical bar to entry.
What do you dislike about the product?
The default audio settings are hard to get right for those who want to teach music over Zoom.
What problems is the product solving and how is that benefiting you?
During COVID there was essentially no in-person music events. We moved all the events to Zoom.
My company is also about 90% remote developers so Zoom is essential for communications in our business.
My company is also about 90% remote developers so Zoom is essential for communications in our business.
Overall a Great Service to Connect With Others!
What do you like best about the product?
I currently offer an online course and I use Zoom to hold live monthly group Q&A sessions with my students. I like the ease of setting up meetings and sending out invitations to all of my students so that they can be aware of the meetings and join in.
What do you dislike about the product?
There is a little bit of a learning curve for Zoom for both presenters and meeting participants. I also don't like not being able to unmute participants, I have to ask them to unmute themselves. For those who are not great at using Zoom it may take them some time to figure out how to unmute themselves.
What problems is the product solving and how is that benefiting you?
I have students all across the county and it would obviously be difficult setting up live, in-person meetings for these students on a monthly basis! Using Zoom makes it possible for us to easily meet virtually!
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