Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Calls, Top-Notch Quality
What do you like best about the product?
Zoom Workplace makes it easy to access and delivers perfect call quality for both video and voice. The setup process is very simple, easy, and quick. Additionally, the experience with features like meeting recording, screen sharing, and access control is all good.
What do you dislike about the product?
I think the UI should be improved.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy access and perfect call quality. The meeting experience, including recording, screen sharing, and access control, is good. Setup is very simple, easy, and quick.
Reliable Video Conferencing Solution with Crystal Clear Video and Audio.
What do you like best about the product?
Offers excellent video conferencing works, the video are clear, stable calls, easy screen sharing, and no hassle getting everyone connected.
What do you dislike about the product?
The updates pop up too often which can be annoying.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the need for reliable, high-quality video conferencing by delivering stable meetings with clear audio, video, and easy participant management. It enables smooth collaboration for remote and hybrid teams through features like screen sharing, recordings, and seamless transitions from chat to live meetings. Meetings are more productive, communication is clearer, and teams can connect effectively from anywhere.
Zoom Workplace - Simple, Reliable Collaboration
What do you like best about the product?
1. Very easy to use; meetings, chat and calls work smoothly without much setup.
2. Integrates easily with calendars, email, CRM tools, and productivity apps.
3. Implementation is quick, users can start joining meetings almost instantly.
2. Integrates easily with calendars, email, CRM tools, and productivity apps.
3. Implementation is quick, users can start joining meetings almost instantly.
What do you dislike about the product?
1. Customer support quality depends heavily on the plan level.
2. Heavy usage can impact performance on low-bandwidth networks.
3. Advanced settings and controls can be confusing for non-IT users.
2. Heavy usage can impact performance on low-bandwidth networks.
3. Advanced settings and controls can be confusing for non-IT users.
What problems is the product solving and how is that benefiting you?
1. Solves the problem of scattered communication by bringing meetings, chat, and calls into one place.
2. Helps me stay connected with customers and teams from anywhere.
3. Reduces time wasted on switching tools during daily work.
4. Makes collaboration faster with quick meetings and instant messaging.
2. Helps me stay connected with customers and teams from anywhere.
3. Reduces time wasted on switching tools during daily work.
4. Makes collaboration faster with quick meetings and instant messaging.
Easy Access to Training, but Browser Use Limits Experience
What do you like best about the product?
Zoom is an easy access for us to attend training workshops and we are able to ask questions and get more knowledge on the topics that are being taught. It is also an easier way to connect with people.
What do you dislike about the product?
So far there is nothing that i dislike. Its just that i dont have the app installed and we use it on browser
What problems is the product solving and how is that benefiting you?
Solving the problem of communication. Training is no longer something that needs to be done in person. A person from anywhere can attend it. It has made virtual training very easy for us to be a part of.
Effortless Collaboration and Reliable Performance with Zoom
What do you like best about the product?
What I appreciate most about Zoom is that it offers an easy-to-use and reliable platform for high-quality video and audio. It allows me to connect with large groups around the world, thanks to features like screen sharing, breakout rooms, and whiteboards. These tools make Zoom especially suitable for remote work, education, and business, as they simplify both communication and collaboration. I use Zoom almost every day because it integrates seamlessly into my busy work schedule. Whenever I encounter any issues, I find that customer support is consistently reliable and helpful.
What do you dislike about the product?
What I dislike about Zoom is that, while it lets us work from anywhere, I often find that meetings held outside the office—such as at home—come with more distractions. It’s also much more difficult to read social cues over a video call compared to being in person. Additionally, the app itself can sometimes be glitchy.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easier to set up meetings and enables remote employees to join calls and collaborate effectively. it also solves our Siloed Communication problem along with no need for tedious task involved with setting up meetings. All that greatly benefits us by the flexibility of the app, better collaboration between our teams, and increased our productivity during meetings
Seamless Screen Sharing Makes Team Collaboration Effortless
What do you like best about the product?
I love the screen sharing feature which helps me very easily share my screen's content with my team making it easier for us to coordinate when discussing a task.
What do you dislike about the product?
Due to so many features being available it is difficult to use all the features together
It is difficult for a new user to use it seamlessly.
It is difficult for a new user to use it seamlessly.
What problems is the product solving and how is that benefiting you?
It has made scheduling, coordinating, and keeping track of tasks with my co-workers the calendar feature makes it easy for us to schedule and keep track of everything, the screen sharing and the white board features also do wonders when trying to work with multiple people.
All-in-One Productivity Boost with Seamless AI and Collaboration
What do you like best about the product?
I use Zoom Workplace for almost everything in my office. It offers a wide range of useful features like audio, video calls, file sharing over chats,organizing, and joining meetings and also the user interface is very good loking and easy to explore. Also the personal AI assistant is a great help it assists me in keeping track of my tasks and can summarize complex text into simpler language whenever I need it. Zoom Workplace also supports both group and one on one video and audio meetings, and these work smoothly even on my slow office PCs. Our team uses the Zoom Workplace everyday for daily tasks like meetings and boosting productivity.
Zoom Workplace also provides the documentation in very easy to understand language thats covers setup guides, troubleshooting steps in case of any errors which happens almost never and one can resolve the errors without waiting for a support agents.Also they provide 24/7 help including live chat and phone support to paid users.
Zoom Workplace also provides the documentation in very easy to understand language thats covers setup guides, troubleshooting steps in case of any errors which happens almost never and one can resolve the errors without waiting for a support agents.Also they provide 24/7 help including live chat and phone support to paid users.
What do you dislike about the product?
Although Zoom Workplace is powerful but some useful features are paid for example paid plans is the only way to remove 40 minute limit on group meetings. Also free plans allows you to record the meetings only on your own system, you have to buy paid plan in order to use cloud recordings. Also i noticed that when the meeting becomes larger there are some connection issues.
What problems is the product solving and how is that benefiting you?
Before the Zoom Workplace we have to manully host the meetings, use different types of tools for communication and also everytime I have to switches the tabs in order to use my AI assistants. Since Zoom Workplace brings all these features into one work it boosts our productivity and saves lots of my time and effords. Zoom Workplace offers stable audio and video calls performance even in our weak office PCs before Zoom Workplace our system were lagging like hell but now they are working very fast since we dont have to open multiple tabs for different tasks as all of the taks can be done on one tab.
Great for Weekly Meetings, Consistently Reliable
What do you like best about the product?
during our weekly meetings we have every week
What do you dislike about the product?
i dont dislike zoom at all it works great for me
What problems is the product solving and how is that benefiting you?
we dont have any problems with zoom at the workplace
Essential for Seamless Team Collaboration and Meetings
What do you like best about the product?
Zoom Workplace is utilized daily for some form of team meeting, collaborative work, or client calls. It helps in managing video or audio meetings across different locations. It also enhances collaborative work by providing functionalities or capabilities that include screen sharing, chat, or recording. This application is integrated with calendar and project management tools that make it very easy to manage work processes.
What do you dislike about the product?
Connectivity and performance might sometimes be affected during large meetings when many people are connected. Without proper scheduling, it can become confusing to manage recurring meetings. Some advanced features, such as detailed analytics or transcription, may only be available on paid plans. Notwithstanding these minor limitations, this platform remains stable for daily work use.
What problems is the product solving and how is that benefiting you?
Zoom Workplace eradicates difficulties in coordinating team meetings for remote or hybrid teams. Zoom Workplace enables communication centralization, minimizes the use of emails, and ensures project-related communications are well-organized. Video or chat collaboration enables effective and speedy decision-making for team members. Recording and distribution of meeting notes enhances transparency and accountability.
Outstanding AI Features Make Zoom Stand Out
What do you like best about the product?
Zoom stands out for its impressive AI capabilities. Compared to major competitors such as Google Meet and Teams, I find it performs much better. Even straightforward features like AI-generated meeting notes and recording function more smoothly and effectively.
What do you dislike about the product?
While it offers some impressive advanced features, I’ve noticed that the image quality in videos isn’t very good. The camera tends to zoom in on my face, and I haven’t found any option to adjust this. Additionally, the background blur feature doesn’t work as well as I expected, which is disappointing since I consider that a basic function.
What problems is the product solving and how is that benefiting you?
Collaboration and communication are made easier, and the automatic note-taking feature is helpful for running the business overall.
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