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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Entertainment

Great tool for work

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a great tool for communicating with colleagues; it is very easy to set up meetings and share meeting links. It is the most stable platform I have found for meetings.
What do you dislike about the product?
I don't really have any dislikes for Zoom; it works well. My only comment would be the virtual backgrounds sometimes make the speaker a little fuzzy around the edges.
What problems is the product solving and how is that benefiting you?
Zoom is keeping our team in close touch while some continue to telecommute. Even for those of us in the building, it is more convenient to meet virtually that be in the same room!


    James K.

Zoom is the fastest and most user-friendly

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is super intuitive and easy to use.
What do you dislike about the product?
Price. Although, I'm still willing to pay for it compared to other services' prices.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with people who don't have a Zoom account since I can just send a link to join meetings!


    Mental Health Care

Zoom is the best video platform

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The connection is always stable, I like share screen options, the video and audio always work compared to other video platforms I've used before, where there are always connection issues and the video quality is more poor. I also like it for breakout rooms.
What do you dislike about the product?
There is nothing that I am unsatisfied about. I like that I can use it as an independent contractor - it is affordable and high quality and reliable. I won't be switching to another platform.
What problems is the product solving and how is that benefiting you?
I use a basic feature so it has everything I need for my needs - down the road for a bigger webinar or groups there may be more updated technology I may need.. I appreciate them working in how it can improve.


    Stephanie G.

Critical Business Tool

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has made it easy for us to conduct business and business meetings in non-traditional ways. It has also allowed us to connect with members that we would otherwise not be able to interact with. We have expanded our Board to regions outside our core operating area, which allows us to have more diversity and thus better our business.
What do you dislike about the product?
The only issue we had was sorting out a billing issue early on in our relationship. It was during the start of the pandemic, so I think that played a large part in the delay in customer service response time. Since then, though, we have few complaints.
What problems is the product solving and how is that benefiting you?
Initially, Zoom was a way for us to conduct monthly Board meetings during the pandemic. Now, it allows us to continue developing our Board diversity by getting member involvement from outside our traditional service area.


    Eddie S.

A Necessary Tool

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love that with Zoom you can tailor your session to have it do exactly what you need it to do. From a simple meeting to a live-streamed event, zoom can be the catalyst.
What do you dislike about the product?
Not much to dislike but depending on bandwidth connection, the picture can be grainy and or audio can suffer. This can create a poor quality recording for later use.
What problems is the product solving and how is that benefiting you?
Many times, the need to meet face to face without wasting the time on travel is paramount to a successful work day. Also with Covid, sometimes people feel fine and can work from home but cant be at the office due to a positive test.


    Steve L.

It's been an excellent platform for our webinars and meetings.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, secure, quality of the video connection.
What do you dislike about the product?
I get frustrated with the connection on the client side of things, but it has nothing to do with YOU... I don't have really any problems with Zoom itself.
What problems is the product solving and how is that benefiting you?
During covid of course it was a great way to stay in touch with everyone. And it's still a great platform for our webinars and recording podcasts.


    Rebekka W.

Zoom is essential for busy business owners

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The zoom video conferencing platform has changed the reach an impact of our private practice. We were able to now meet with students and parents all over the city as well as the state. We have hosted webinars drawing and audience from a national reach. Most effectively, we appreciate the record feature which allows parents to access our strategy meetings well after the fact.
What do you dislike about the product?
The more that zoom can help with Calendar integration and saved specs for personal meeting room, the better. Clients would love to see that feature simplified.
What problems is the product solving and how is that benefiting you?
Prior to using zoom, we were only able to meet families after school a couple of times a day given the commute and traffic limitations. Now with zoom, we are able to make a greater impact in our local city. Now that we have launched our online webinars and parent workshops, we are drawing an even larger audience, therefore expanding our value add to parents and students across the country.


    MaryEllen H.

Consistent

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It is consistent and easy to create meetings immediately.
What do you dislike about the product?
It is not easy to set backgrounds. Too many places to look for all the adjustments and setting for your meeting set up.
What problems is the product solving and how is that benefiting you?
Being able to video chat with those that do not have facetime.


    Ami O.

User friendly with plenty of options to customize for individualized needs

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Easy integration into Google calendar meeting invites - with zoom extension.
Background and other video settings
Option to have a waiting room to avoid unexpected guests logging in
Ease in recording and options for where to store recordings
Break out rooms for side bar conversations
What do you dislike about the product?
I wish the current time would display on the screen as an always available visible feature.
What problems is the product solving and how is that benefiting you?
Easy recoding and sharing of meetings some staff cannot attend
Easy share feature allows ease during meetings
Efficient means of generating zoom link for meeting invites in Google calendar


    Sonia C.

Virtual Coaching with Zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Enjoy changing my background setting.
Easy to adjust settings, and schedule meetings and most members have the Zoom app on their phones making connections more stable.
What do you dislike about the product?
Not sure I'm getting the privacy needed for telehealth visits.
What problems is the product solving and how is that benefiting you?
Connecting internationally always works best with Zoom than with the platform I currently coach for.