Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Solid and tested
What do you like best about the product?
As opposed to some other platforms, having the known quantity of sending a zoom link just keeps everything moving smoothly. The whiteboard updates are particularly great.
What do you dislike about the product?
I wish that original audio was the default. By far and away the thing I have to request most often is that others enable "original audio" so that something isn't accidentally noise reduced.
What problems is the product solving and how is that benefiting you?
Being able to share screen has been work-life changing for everyone at our organization. Looking at the same thing at the same time with the ability to move a cursor is excellent.
Zoom has been life saving!
What do you like best about the product?
I think the fact of having a platform to meet virtually is super convenient and Zoom has just become second nature to use.
What do you dislike about the product?
I dislike maybe some of the formality? Feels very business-oriented at times which is fine since that is what it was built for. But personal use feels inorganic.
What problems is the product solving and how is that benefiting you?
Definitely helping us to be efficient and quick with decision making and planning.
Zoom changed the World
What do you like best about the product?
I love that Zoom can be accessed from anywhere with ease, clients don't need the program to join, and that it is effortless for even the least tech savvy people of the world
What do you dislike about the product?
Sometimes, the control interface for larger groups can be irritating, along with the fact that if you are on mobile you have to download the app in order to use it.
What problems is the product solving and how is that benefiting you?
Just making everything easier, mainly the use of bandwidth, that, unlike its counterparts, it only uses a fraction on the bandwith, along with integrating useful tools
Great Experience
What do you like best about the product?
Zoom is wonderful to help connect with co-workers across distances. I also really enjoyed the ease of use, especially when it came to creating meeting channels that are frequently used.
What do you dislike about the product?
The downside of Zoom, as with anything these days, is the price. Unfortunately, other platforms allow video meetings but do not cost as much or anything at all.
What problems is the product solving and how is that benefiting you?
Zoom has helped me work from home and provided adequate supervision to staff members without having to be over their shoulders. This helps to create a more positive work environment in my opinion. Especially when being supervised, it is easier to feel more natural when someone is supervising from the screen than when someone is standing by you supervising.
Therapy on-line made possible!
What do you like best about the product?
Zoom allowed me to contact with my clients easily.
What do you dislike about the product?
I don't have any big downsides about zoom. I would like it if they would allow me to change the automated language to include Zoom Session and not meeting.
What problems is the product solving and how is that benefiting you?
They always have a working interface for me to use. They are always introducing new apps.
All in one platform for all office environments.
What do you like best about the product?
Zoom has been a blessing during the pandemic and now after. It is the central hub for meetings and team colloboration!
What do you dislike about the product?
I have not experienced any downsides by being a Zoom customer.
What problems is the product solving and how is that benefiting you?
It is solving the problem of traveling for short meetings. This in turn is saving us gas, time and money!
All the functionality needed for our creative teams
What do you like best about the product?
Has the minimum set of functions we need. Other tools may have additional functionality. But all the basics we need, like screen sharing, chat, recording, and breaking out into rooms are there.
What do you dislike about the product?
The interface can be confusing at times. We might struggle to find how exactly to create rooms for subgroups. We can usually resolve it by Googling a YouTube video to explain it. But it can slow us down or frustrate less tech savvy participants.
What problems is the product solving and how is that benefiting you?
Our creative teams are working remotely. This is the best way to collaborate. It's absolutely essential we can see each other's screens and talk through issues.
Such a lifesaver
What do you like best about the product?
I love how easy it is to connect with others. It helps me with work and personal, and to keep having fun with distant friends.
What do you dislike about the product?
If I could say one thing it's the inconsistent times. Sometimes zoom would be down when I need it most.
What problems is the product solving and how is that benefiting you?
It's solving keeping up with people, and it helps me with my own joy and mental health.
User-friendly meeting tool
What do you like best about the product?
Zoom has proven to be the most user-friendly video conferencing tool emerging from the pandemic. Great for customer-facing and external meetings to connect without technical challenges or confusion
What do you dislike about the product?
As an internal meeting tool, it does not integrate well with calendaring software the same way Teams and Google Meet do. Unfortunately because these solutions have their own proprietary integrations that get pioritized over Zoom
What problems is the product solving and how is that benefiting you?
Zoom allows for high-quality virtual meetings, greatly reducing the need to travel to get things done. I am able to reach more potential clients and collaborate with more talent thanks to Zoom
Zoom allows for international mentoring to happen consistently!
What do you like best about the product?
Scheduling, Links & Usability are amazing
What do you dislike about the product?
Storage space limitations are minimally helpful
What problems is the product solving and how is that benefiting you?
I conduct international mentoring as a service to fellow technologists across the globe who cannot afford more expensive courses. Zoom helps me to afford the professional Zoom without killing my budget by providing services like scheduling, and shareable links to make it easy for non-native English speakers to join, and the various windows are essential to being able to only share what I need to.
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