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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Carl P.

stable platform, great for meetings small or large, scaleable to do webinars

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Host controls are a MUST. User controls are good too.
What do you dislike about the product?
Oftentimes I log into a meeting, and Zoom decides it needs to update RIGHT THEN, so I'm late getting on or starting the meeting.
What problems is the product solving and how is that benefiting you?
Zoom has saved countless hours and miles of travel for face-to-face meetings


    Steven S.

Zoom is great

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The ease and the overall cultural impact makes everyone know what they're doing.
What do you dislike about the product?
I wish I could have more customization of my overall account settings.
What problems is the product solving and how is that benefiting you?
Meetings with Clients virtually. I can get more done without having to be in 10 places in a day.


    Financial Services

Great service

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I love the ease of scheduling/changing meetings. I can update one calendar invite and it uses the same link over and over. Very easy for clients to use and log in as well.
What do you dislike about the product?
I don't have anything I don't like... It works amazing for all of my needs. My only wish was that there were better ways to utilize my meeting room and not allow people to join until a certain time.
What problems is the product solving and how is that benefiting you?
Zoom is allowing my practice to be nationwide, I now have no restrictions on building relationships/clients all over the country by using zoom to host meetings.


    Taylor E.

Excellent experience

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows for great collaboration. With a lot of the team being located in different places, it is great to physically see them, share screens, and collaborate.
What do you dislike about the product?
Audio for either myself or other team members often doesn't work properly. We use a lot of meeting time before everything is functioning properly.
What problems is the product solving and how is that benefiting you?
For me, zoom means I can work at home and not travel the 5-hour roundtrip to our corporate office.


    Hospital & Health Care

Preferred method of Video Conferencing

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Very user friendly! I always have trouble with other platforms and the ability to screen share. Zoom I never have that issue. Merges easily with my calendar as well
What do you dislike about the product?
I wish the free version had at least 60 min of video time. Those that use it a lot will still have to pay for the subscription. But I think getting more users to try it, 60 min free is key
What problems is the product solving and how is that benefiting you?
I have clients that still will not do in person sales calls. I visit hospital and cancer centers. I offer to do a zoom in service education opportunity and it virtually "get my foot in the door"


    susanne c.

Zoom is the Bomb

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Can screen share, mute and hide video, record!
What do you dislike about the product?
Only issue is having to share who is the owner to allow someone else to screenshare.
What problems is the product solving and how is that benefiting you?
In person meetings and meeting that require visuals. We have been remote prior to Covid so Zoom meeting have been key and we always have visuals so need a Zoom vs a conference call.


    Patrick C.

The best way to connect anywhere, anytime.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I enjoy the intuitive nature of the Zoom platform. It is an easy tool for anyone in the workforce to use. Zoom has virtually replaced in-person meetings and allows for teams, clients, etc. to stay connected anywhere, anytime.
What do you dislike about the product?
I have the premium license, but the basic license only allows for 40-minute meetings. The time limit makes the purchase of the paid subscription a must.
What problems is the product solving and how is that benefiting you?
Zoom's platform allows our organization to connect with our member communities on a more regular basis. The constraints of travel, traffic, and time are virtually a relic of the 20th-century office.


    Pallavi S.

I use Zoom from last 3 years, it is really easy to use, i love the features of zoom.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Easy to connect, cheap and best. offer various options to select zoom codes. easily connect several people at the same time. Features are outstanding compared to other software
What do you dislike about the product?
up until there is nothing that I dislike about zoom. I like all the features and services of Zoom, I am not facing any issues, so there is no reason to dislike the zoom service.
What problems is the product solving and how is that benefiting you?
During Covid, no in-person meetings can be conducted, and my business is mainly to deal with people. At that time Zoom play a pivotal role in my business. I can meet with the clients at any time, anywhere.


    Health, Wellness and Fitness

Best in class tool for hybrid work environments

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The sound quality and consistency are the main reasons our team relies on Zoom for internal and external meetings. We appreciate the interactivity of the platform, and the way music and videos enhance an online meeting experience for people around the world.
What do you dislike about the product?
The part that we dislike the most is navigating through the long list of settings to make sure each user account is fully customized. The advanced settings are a lot to get through!
What problems is the product solving and how is that benefiting you?
Zoom enables our company to have a virtual service offering to clients, which is now a substantial part of our business. We are now able to offer services to other companies that do not operate in the city where our corporate headquarters is located.


    Sydney W.

Zoom is an excellent platform for meetings

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is an excellent platform for meetings. It is very user-friendly and easy to use. Even not so tech-savvy staff find it easy to learn. I appreciate how easy it is to do things in Zoom versus in Teams.
What do you dislike about the product?
I cannot think of anything that I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
Many staff have switched to a hybrid or fully work-from-home schedule, so Zoom lets us all keep in touch easily in both team and one-on-one meetings.