Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom saved my business.
What do you like best about the product?
Easy to use for all parties - myself and clients. It makes it incredibly easy to schedule, add to my calendar and was a lifesaver during COVID.
What do you dislike about the product?
Sometimes reminders don't come through to clients, which means sometimes clients forget we have a scheduled meeting.
What problems is the product solving and how is that benefiting you?
Ability to work remotely. Zoom allows me to expand my business, whether with clients or employees, with location freedom.
Love the features and ease of use of Zoom.
What do you like best about the product?
Webinar capabilities, less disruption of the service and quality in comparison to MS Teams. While we use Microsoft Teams for collaboration and real-time communication, we find that Zoom offers us a better product for internal and client meetings along with webinars and virtual events.
What do you dislike about the product?
There is not much we don't like about Zoom. It is a great product.
What problems is the product solving and how is that benefiting you?
Communication, Brand Awareness
Zoom is use-friendly and has great features for diverse communication needs
What do you like best about the product?
Zoom is easy to use and has great features such as transcript for those who might be hearing impaired.
What do you dislike about the product?
Zoom can be a bit pricey, so it may not be feasible for smaller organizations or individuals on a budget.
What problems is the product solving and how is that benefiting you?
Solves the problem of our organization having workers who work from home and in different parts of the SF Bay Area, to be able to collaborate together.
The gold standard for simplicity
What do you like best about the product?
It is so ubiquitous in the business world that the number of people who have to seek help to join meetings is way lower than it ever has been. Happy clients, and business.
What do you dislike about the product?
The cost has gone up in recent years, beyond that no real problems to report. SSO integration should be available on the smaller plans, but is limited to higher tiers.
What problems is the product solving and how is that benefiting you?
User acceptance. Also the Zoom Rooms function allows us to outfit conference rooms using hardware we select, or in some cases have in surplus and does not tie us to a vendor lock-in.
A great way to connect with your team
What do you like best about the product?
I use Zoom for all my team meetings, training, one on one coaching and even celebration calls. I love how easy it is to use on the phone or computer. Also really enjoy being able to do breakout rooms with my team and then bring everyone together to discuss! I also like being able to change the background, share my screen and connect to FB and do training there as well. it's a great extra perk.
What do you dislike about the product?
I have not found anything I dislike yet. If I have any issues the help desk is very helpful and can usually help with the "user error" that's happening.
What problems is the product solving and how is that benefiting you?
Being able to connect with my team on a personal and professional level.
Frequent Zoom user
What do you like best about the product?
Ease of use. Zoom meetings are very easy to join, even without an account. Some other platforms seem unnecessarily complicated, so Zoom's simplicity really stands out.
What do you dislike about the product?
I don't see too many downsides of using Zoom. Using it on my mobile phone is definitely inferior to the desptop version, but that's more about the screen size than anything else.
What problems is the product solving and how is that benefiting you?
Zoom allows me to participate in and conduct meetings in the next best way to being in-person. Again, the interface is pretty simple, so getting a meeting going takes very little effort.
Zoom is the best for video conferencing
What do you like best about the product?
I like that Zoom is very reliable and has clear sound and video which is essential for me as a Voice and Piano Teacher.
What do you dislike about the product?
I dislike that there isn't a simple way to message my students after a lesson like I can on Skype.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of connecting with my private music students for their weekly lessons.
great
What do you like best about the product?
the program is extremely user friendly everyone in the organization uses it frequently and they love it.
What do you dislike about the product?
as of right now nothing - we enjoy the program without any problems or concerns
What problems is the product solving and how is that benefiting you?
it is allowing easy access with face communication without having to drive or meet in person
Zoom has become a necessary business tool
What do you like best about the product?
I use Zoom both professionally and personally. It makes video conferencing easy and painless. I like being able to have a dedicated meeting ID. It's also great that people don't need platform accounts (such as Google or Microsoft) to join a meeting. It works on all types of devices and is easy for beginners to navigate.
There are plenty of settings to customize the experience for your meeting if desired.
There are plenty of settings to customize the experience for your meeting if desired.
What do you dislike about the product?
I have primarily used Zoom to host video conferencing, and I can't think of a downside. Possibly that is because I'm used to using the platform. I appreciate the regular improvements.
What problems is the product solving and how is that benefiting you?
I use Zoom to have remote client meetings. I'm able to easily send the meeting information with the calendar invite. I've never had a client have any issue in figuring out how to join the meeting.
Easy Video Conferencing for Our Business
What do you like best about the product?
I like the ability to add separate rooms for break-out sessions. This makes training employees that have different levels of knowledge about the subjects we train using Zoom.
What do you dislike about the product?
The only downside is the number of emails I receive from Zoom. I can easily delete them, but it would be nice if we could specify what we would like to hear about rather than how often we get an email.
What problems is the product solving and how is that benefiting you?
We use zoom constantly for meetings, training, one on one help sessions with our applications. It is much easier than trying to describe issues.
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