Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Dependability and easy connection
What do you like best about the product?
Zoom has proven to be a dependable program for face-to-face meetings with colleagues and clients.
What do you dislike about the product?
I'm still on a learning curve trying to discover all that it has to offer.
What problems is the product solving and how is that benefiting you?
I like the quick access to face-to-face meetings that just seems to make meetings more productive than phone conversations in the past.
Zooming for Work!
What do you like best about the product?
Zoom is easy to use and enjoys almost universal acceptance among business users. Everyone knows Zoom and has used it at some point. It is the default video conferencing application.
What do you dislike about the product?
There are times when Zoom has audio issues connecting to another device other than computer speakers. An example would be a computer's link to a larger TV display that uses the TV speakers rather than the computer outputs.
What problems is the product solving and how is that benefiting you?
Zoom allows us to meet over long distances or when we can't be in the same room together. Also, it functions as a backup when someone is late or can't make a meeting for some reason.
Easy to use in a saturated market
What do you like best about the product?
I have been using ZOOM during the height of the pandemic and have seen great value in the tool from ease of use and ability to make improvements that help improve the overall experience. Given there are so many competitors it's helpful to know we found one that works, is priced competitively and makes it easy to use. Would recommend to anyone with a small business to try their software out and see how easy everything works.
What do you dislike about the product?
Better communication on updates and best practices with the software. Most learning is done on the fly and would be helpful to know what updates are coming and available to use.
What problems is the product solving and how is that benefiting you?
Ways to communicate to client base and having a tool that the general public is very familiar with
Zoom provides an easy to use platform from large to one-on-one webinars and screen sharing.
What do you like best about the product?
Zoom is easy to schedule, easy for participants to enter, and easy to share documents via screen share.
What do you dislike about the product?
Would like to have better control over my screen view (i.e,. where I place the document and where I place the gallery of people). also, there needs to be better consistency across platforms -- particularly when working with folks unfamiliar with zoom, if I'm on a PC and I tell them to look in the upper right corner for a button labeled "x", but they can't find it because they are on a tablet and it is in the bottom left with a different label, it becomes very frustrating.
What problems is the product solving and how is that benefiting you?
Zoom allows us to connect with clients and prospects, as well as teammates, and share and walk through documents as though we were in the same room together.
Great Product/Service
What do you like best about the product?
I've found zoom to be very easy when scheduling meetings and even changing them last minute. It's quick and efficient! I have about several calls a week and find Zoom to work best for me.
What do you dislike about the product?
I don't like some of the connection issues that I run into sometimes when there is a zoom update but they seem to work themselves out eventually and aren't a huge deal breaker for me.
What problems is the product solving and how is that benefiting you?
I've found Zoom to be better in terms of other similar services like Facetime or Google Meet based on the professionalism and efficiency zoom offers compared to the others.
Zoom review
What do you like best about the product?
It's a great tool to connect with customers. It allows you to have face to face dialogues and conduct business.
What do you dislike about the product?
There have been limited times where a presenter or main customer is running the meeting on our platform and is not an authorized user.
What problems is the product solving and how is that benefiting you?
Being able to have timely meetings on a platform accessible by many despite locations.
Reliable Video Conferencing for Small Business
What do you like best about the product?
Embedded widget in my Google Calendar and Outlook enables me to quickly schedule meetings on the go and present myself as a bigger, more complex business than just a one man operation.
What do you dislike about the product?
Sometimes the integration is wonky. Zoom starts a meeting with me as the host but doesn't have me logged in as the host. Has happened more than a few times. I have to log out of the meeting, log back into Zoom, and then proceed. Doesn't seem like an intelligent platform in that respect.
What problems is the product solving and how is that benefiting you?
Keeps me on par with other, larger agencies and consultant groups in order to schedule and host client meetings. workshops and other meetings when in-person meeting is not possible.
Using Zoom for my calls with clients and family
What do you like best about the product?
Good quality of calls, many options to extend your experience such as sharing screen, adding audio and so on. Also I like scheduling a bunch of calls for a week with a calendar reminder
What do you dislike about the product?
I'm ok with everyhing. Only thing is that I have just 40 min free with one-on-one calls. When I have a group calls- that's ok to pay for a subscription.
What problems is the product solving and how is that benefiting you?
I'm working with clients all over the world and it's very helpful that Zoom has time zones when you're scheduling a call in advance. So clients know at what exact time they should attend the meeting in their time zone.
Always reliable
What do you like best about the product?
I appreciate the background noise settings. Sometimes I present in loud ambient spaces. I also appreciate all the different share screen options, along with a whole host of plug-ins to add on.
What do you dislike about the product?
I wish some of the settings were better accessible from the video screen instead of going to the main window to get to the settings. I also would prefer better integration into other platforms. I find, my systems are always trying to tie into Teams, but I only use Zoom. Otherwise, love working with zoom.
What problems is the product solving and how is that benefiting you?
I have been able to reduce the amount of driving I need to do to accomplish my job. I have saved hundreds of work/personal hours by switching to zoom. Honestly, I can't imagine going back to the old way of doing my business.
Zoom is an easy to use and pretty inclusive platform.
What do you like best about the product?
Zoom is easy to use with participants. The people participating can do so with a click. I like the ease of the chat feature and the recording feature.
What do you dislike about the product?
I would say the number of people you can have participate under a basic plan. The annotation feature is a little limiting.
What problems is the product solving and how is that benefiting you?
During Covid especially, I found an easy format to continue consulting with schools.
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