Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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An invaluable tool for businesses
What do you like best about the product?
Zoom helps my business connect virtually with anyone at any time. I like the flexibility of the free plan but also the paid pro plan as well. Rarely do I need the paid plan, but it's nice to have the monthly option. They also make it very easy to record sessions on the computer.
What do you dislike about the product?
Understandably the free plan has a time limit when hosting 2+ people.
What problems is the product solving and how is that benefiting you?
The ability to chat, either with video or without, with anyone. They don't need to know your username or anything to connect, you can simply just send them a link.
URPA Using Zoom
What do you like best about the product?
Zoom has been exceptional in keeping our Non-Profit Association connected with our members and our board!
What do you dislike about the product?
We haven't run into anything problematic with using Zoom.
What problems is the product solving and how is that benefiting you?
Especially during the Pandemic Zoom allowed us to stay connected, when we otherwise couldn't. It is also a great way for our committees to meet saving time and travel expense.
Great Experience
What do you like best about the product?
We love using zoom for our business because we can easily stay connected with team members and clients by scheduling meetings in advance or at the spur of the moment.
What do you dislike about the product?
So far, we have not found anything that we don't like about the program. Zoom has helped us be more efficient overall as a team and we plan on using the product in the future.
What problems is the product solving and how is that benefiting you?
We can meet more efficiently as a team without having to drive to a central location as a team. Which means we don't have to spend as much money on gasoline or away from our offices.
A really great experience
What do you like best about the product?
I like how easy it is to use. The desktop and the app on my phone both works great. I rarely have issues. Plus it's something that everyone is familiar with and I don't have to troubleshoot with clients
What do you dislike about the product?
Occasionally things are spotty. Even when my Internet is good. But I feel like that is a small price to pay for such a great service. I wish that the process of sharing recordings was easier. And That deleting old recordings was easier
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to connect with my clients all around the world.
A Must Have Tool For Any Coaching Business
What do you like best about the product?
Zoom is easy to use and can be linked to my google calendar to set up my coaching sessions. it is easy to use, the video and sound quality are great and it is so easy to use.
What do you dislike about the product?
I have used Zoom for over 2 years with my clients and I have not experienced any downsides of using Zoom. My clients love it and I love it as well.
What problems is the product solving and how is that benefiting you?
Zoom is helping me to expand my global reach for my client base. I coach individuals all over the world and it has opened up many opportunities for me. I can coach individuals, invite people to an online webinar as well as do group coaching using this platform!
Zoom Delivers!
What do you like best about the product?
It's an easy-to-navigate platform. It provides consistent quality. The chat functions work easily. Having polls or other surveys in real time are easy. It should be the standard across the industry!
What do you dislike about the product?
I wish there were more robust security. I have colleagues who prefer other platforms because they insist that they are more secure for virtual meetings. Perhaps a banner reminding users of the security of Zoom communications would be helpful.
What problems is the product solving and how is that benefiting you?
Zoom makes for efficient meetings. We stay more on task and seem more prudent with our use of meeting time. Zoom also saves travel time and travel costs, which is a real plus, and allows for greater participation in general.
The ubiquity of Zoom
What do you like best about the product?
Zoom is so commonly used these days, it feels almost like a utility--as commonplace as the telephone. I have used Zoom for teaching workshops, attending therapy sessions, talking with friends and loved ones, having conference calls with artistic colleagues in multiple locations & time-zones, meeting with fellow activists, and more. While there may be other platforms that do essentially the same thing, Zoom is ubiquitous amongst so many members of my community that it makes it hard for me to contemplate switching over to another one.
What do you dislike about the product?
Sometimes, sound can be a challenge with Zoom. For example, if a group of people are singing, the mic will pick up the "loudest voice", rather than activate all of them into a chorus. Not everyone´s devices have the same kinds of mics, so one member of a group call may sound faint, while another sounds "too loud".
What problems is the product solving and how is that benefiting you?
I feel like the Zoom technology has gotten a lot stronger in the past 2.5 years that I have been using it, with the kinds of tools and resources available online seeming increasingly intuitive and easy to navigate. I can´t think of any obstacles that I´ve faced more than very rarely with the platform.
Great way to interact post COVID
What do you like best about the product?
It is very user friendly. We have people on our team that can have difficulty with technology, and they've had a much better time using zoom over webex
What do you dislike about the product?
I don't like that everytime you login for a call with multiple people you have to have a secuity option. I beleive that some meetings - them having a link should be enough.
What problems is the product solving and how is that benefiting you?
There are times that some co-workers are unable to join in-person, but I need them there. This helps reach that goal. This has been the case on multiple occassions.
Very multifaceted and user friendly platform
What do you like best about the product?
The various visual and auditory settings provide are great. You can touch up your appearance, blur your background, and decrease background noise.
What do you dislike about the product?
When you sign in via google or other account, it rarely keeps you signed in after returning.
What problems is the product solving and how is that benefiting you?
Zoom has made it possible for me to keep my job by being able to work from home , and maintain all the features of a workplace, virtually.
Zoom has been very convenient for business meetings at distances.
What do you like best about the product?
Multiple People & no length of meetings. Ability to record meetings. Abiltity to share screens.
What do you dislike about the product?
Whiteboard is very lacking. It is basic, however not fully functioning for text size adjustments, adding more than stock options allow in space or sizes. And it is not compatible with co-use of the whiteboard for meetings.
What problems is the product solving and how is that benefiting you?
Allows me to do business for clients no matter their location, and allows meetings to happen wherever all parties are with the convenience and revenue savings of not having to travel for meetings.
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