Zoom
Zoom Communications, Inc.External reviews
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Zoom Review
What do you like best about the product?
Zoom is helpful to work virtaully anywhere and everywhere. I appreciate that it was a software that we could use during COVID. I enjoy that is brings large groups of people from all over the conversation.
What do you dislike about the product?
It can be tough to have a conversation with many people because multiple people can not speak at the same time. I am not sure how this could be better, but that does make a difference from a virtual conversation to a phone call or in person.
What problems is the product solving and how is that benefiting you?
Zoom assists as a platform to host webinars which is helpful as you can give a presentation to many people at once. This is benefiting me because as I create webinars, I know that I can use Zoom.
Zoom Saved My Business
What do you like best about the product?
I loved that we were able to translate o
What do you dislike about the product?
ur in-studio art classes to the Zoom platform, which kept our students engaged and kept our business open. On a personal note, Zoom allowed me to celebrate my birthday with my best friend, the holidays with my mom, and to have family game nights with my kids and our friends.
What problems is the product solving and how is that benefiting you?
Zoom solved the problem of how to keep our classes running during lockdown. Currently, even tho lockdown is long over, we still have some online classes running.
Great for sharing screen and presentations in general
What do you like best about the product?
I like that participants can interact with the presentation/meeting using reaction emojis. It's also helpful to have a fullscreen when sharing screen, rather than having the participants on the side of the screen, it makes it hard to view the presentation.
What do you dislike about the product?
Oftentimes, if you do not have a very strong internet connection, the video and audio freeze up. So it requires a very strong and consistent internet connection for every single meeting, which is hard when you have so many people working remotely, traveling, etc.
What problems is the product solving and how is that benefiting you?
It's easy to connect with people wherever they are in the world to have a quick sync. We have zoom integrated with slack, so we can hop on a call with a colleague just by sending a quick invite.
Love having my account, using Zoom every day
What do you like best about the product?
Reliable, user-friendly, so many options, and I appreciate the updates.
What do you dislike about the product?
Occasionally glitchy but I think that's more to do with personal internet connections than to do with Zoom.
What problems is the product solving and how is that benefiting you?
Love not having to leave home for meetings, lunches, or coffees, it saves me time and energy while still allowing me to get done what I need to get done.
A Great Tool that keeps getting BETTER!
What do you like best about the product?
Zoom provides us with a way to stay connected to colleagues, we are able to reduce travel time and increase collaboration. Zoom Webinar has provided an additional avenue for training.
What do you dislike about the product?
The downsides are very few, and in reality, are often not Zoom related. We all know we are reliant on the web, sometimes connections get unstable or funky. If there is a way to reduce the bandwidth nneeded and maintain or increase features that would be great!
What problems is the product solving and how is that benefiting you?
We had been using Zoom prior to the pandemic. The pandemic pushed us to utilizing it for a wider variety of reasons. Zoom kept our team safe, it provided connection and support our mission at work.
Better than other services
What do you like best about the product?
It just works, more people are familiar with it, quick download and setup.
What do you dislike about the product?
Not much to dislike after we figured out some crossover issues from the free account to our paid account.
What problems is the product solving and how is that benefiting you?
We had some problems with calls disconnecting early on, but we got on the horn with support and they figured out what was going on and got it fixed.
The best video conferencing solution
What do you like best about the product?
It's easy to use, fast and responsive. I love that I can have a custom URL that never changes, so it integrates well with calendar apps like Calendly or Hubspot Meetings.
What do you dislike about the product?
The only downside is having to download the app if you're a first-time user, but it's not that big of a deal and once you have the app, you don't have to download it again.
What problems is the product solving and how is that benefiting you?
My company uses Zoom for internal and external meetings. It was wildly easy to implement across the team and makes users more productive. We love Zoom and couldn't imagine trying to live without it.
Zoom has transformed our training opportunities
What do you like best about the product?
Since the pandemic pushed all of us to present programs online, Zoom has helped us transform our training programs. As we learned more and Zoom enhanced its offerings, we have been able to offer programs nationally and internationally. We can provide chat options and break into small groups. We can provide closed captioning to make our programs more accessible. We also appreciate the options for different privacy options for participants.
What do you dislike about the product?
People are definitely "Zoomed out" so you have to find ways to get people to engage in your meetings and programs. This has more to do with remote learning and working than with zoom itself.
What problems is the product solving and how is that benefiting you?
We are still operating all meetings and programs virtually. Zoom enables us to make our programs more accessible to people who aren't local or for whom traveling to a training affects their ability to attend. Closed captioning also makes our programs more accessible.
Great Resource
What do you like best about the product?
The ease of scheduling Zoom meetings. It doesn’t require a high degree of technology expertise.
What do you dislike about the product?
After updates the platform ca be finicky.
What problems is the product solving and how is that benefiting you?
Zoom minimizes the need for in-person meetings but i ls great for impromptu meetings where face to face helps facilitate things. Seeing expressions can be helpful even when spoken words aren't communicated.
Great overall experience
What do you like best about the product?
Makes it easy to make meetings and connect with others. I appreciate the easiness to work with the application. The best thing it is reliable and easy to use.It does not compare to others, a lot better.
What do you dislike about the product?
Not everything works very well. The only thing I would like better is the camera. Better high definition. In a way in can be better. In the camera pretty much it.
What problems is the product solving and how is that benefiting you?
being able to work from home and connect via Zoom. Have been more efficient and quicker to see results. Yes definitely more productive. Yes business performance have improved
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