Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy way to stay connected virtually
What do you like best about the product?
Ease of use, video and sound quality are the main things I appreciate with Zoom. I also love the recurring scheduling feature and the integration with Google calendar.
What do you dislike about the product?
I think the screen share limitation is the only thing I can think that i dislike. I wish there was an option to set up a meeting with allowing to share before the meeting starts.
What problems is the product solving and how is that benefiting you?
Our employees are remote, and zoom solves the problem of not having to be in an office to meet with each other. We set up a zoom office and work with each other all day.
All around a great tool!
What do you like best about the product?
At this poing its been a while since its been a leader in its category so I would say that most people will use it without major complications. Other tools like Teams is not as intuitive.
What do you dislike about the product?
Im not a fan of the "Dashboard Interface" at least in Mac it gets lost while on a call. It should be a part of the interface and not require multiple windows.
What problems is the product solving and how is that benefiting you?
Its allowing for a faster response with a client. Especially when sharing screen and explaining visually things to another client/user.
Allows You to Focus on Work
What do you like best about the product?
Zoom is mostly straightforward and allows you to focus on communication, not medium. Chat allows for side conversations and feedback. I've seen breakout rooms used but have not implemented that in my meetings yet
What do you dislike about the product?
Some platforms are more challenging to log in from, and general technical requirements make less stable internet connections more difficult than I'd like. Having a less resource-heavy option for these users would be a great addition
What problems is the product solving and how is that benefiting you?
Group communications with colleagues all over the globe allows my company and clients to communicate seamlessly and keeps the focus on improved business situations.
Zoom works fine
What do you like best about the product?
Zoom is quite a bit more intuitive than other similar tools. The screen share, audio sharing, recording, and chat save features are especially useful and not well-replicated elsewhere.
What do you dislike about the product?
When using Zoom on a team, it can be difficult to onboard new staff to some of the more useful aspects of the tool. This includes live streaming, accessing recordings, and setting up registration pages for virtual events. There are also a lot of aspects of Zoom that are nickel and dimed (number of participants, number of org seats, concurrent meetings, etc). The limited storage space for recordings is also incredibly annoying.
What problems is the product solving and how is that benefiting you?
Having a consistent platform for day to day work (meetings) as well as for broader virtual events and external meetings. It also makes presentations flow well.
Reliable, user-friendly video conferencing platform and remote work staple.
What do you like best about the product?
I love the way Zoom touches up my appearance on video calls, making me feel comfortable and presentable. I can also easily access it on all my devices and never experience friction in the experience as opposed to Zoom alternatives like Microsoft Teams.
What do you dislike about the product?
I do not have any major dislikes. The only issue I've ever had was the cost increase for the Zoom webinar upgrade. The cost is significantly higher for a webinar add-on than it was a couple years ago.
What problems is the product solving and how is that benefiting you?
Zoom is facilitating seamless face-to-face interactions with my colleagues and clients all over the world. Having a designated virtual conference room allows me to easily set up and manage necessary work meetings.
Excellent video calling platform for small businesses
What do you like best about the product?
Ease to schedule meetings; Easy for non-tech savvy people to start using; Very good video and audio quality even on low bandwidth or mobile networks; Video quality is awesome (they make me look better than I look :))
What do you dislike about the product?
Pop-up to admit people could have been better. Also people are waiting in the room but Zoom is slow in showing them in admin room. This feature kills 2-3 minutes of meetings.
What problems is the product solving and how is that benefiting you?
Less travel; easy to get on people's calendar; Have meaningful conversation than phone as it provides good solid video calling; Easy to share desktop; Easy to manage conversation even in large meetings with mute control by host
Great platform that I use all the time
What do you like best about the product?
Quality of the video and audio calls, ease of use for my clients,
What do you dislike about the product?
I feel like chat features can be approved, you lose chat history if disconnected, not many chat features
What problems is the product solving and how is that benefiting you?
During the Covid lockdown, it saved lives and businesses. We are working fully remotely using zoom a lot.
Zoom is a MUST have business tool which just works, unlike Teams.
What do you like best about the product?
Zoom's platform just works across devices: Windows 11 Pro, iPadOS, and iOS. Anytime I get a Teams invite I decline and resend the same invite via Zoom.
What do you dislike about the product?
It's too difficult if you have multiple speakers hooked to your computer. There should be a default Zoom setting for 1) Docked, 2) Undocked, etc.
What problems is the product solving and how is that benefiting you?
Keeps teams and vendors connected.
Great product; Great Solution
What do you like best about the product?
Zoom is a great way to set up meetings for potential prospects and current clients, easy to use and has great features. I especially like the screensharing. I think it's better than the competitor because the video conference is clear and it looks very professional.
What do you dislike about the product?
Nothing negative except some clients can't use Zoom in their organization which affects us sending meeting invites to current prospects and clients. Apart from this, I am enjoyhing the product.
What problems is the product solving and how is that benefiting you?
One platform to organize meetings, record meetings and meet with other colleagues. I believe it's more productive than Google Meets because it's easy to record meetings, share screens, and invite others.
Zoom was what we needed during the major part of CV-19 and AFTER. We just didn't realize it.
What do you like best about the product?
Interactions on Zoom are easy thanks to things like raising of hands during meetings or teaching. It's flexible in the way it can be used. Was very happy to see Zoom handle sound when playing clips as I'm also a remote film instructor and it's been great to be able to share clips and hear sound not lagging.
What do you dislike about the product?
I would love to see the white board honed into a better tool. It's very clunky to use as-is. I would love to find a way to stop the awkward interruptions on Zoom that normally don't occur in person because we can read body language when meeting in person. Not sure what that would look like. Also, more camera/background options for all camera/laptop makes and models.
What problems is the product solving and how is that benefiting you?
During the pandemic at my last job I used it constantly including for chatting with the media (I'm in Marcom as well as filmmaking). Now it's great for remote work options (I left the fray directly after the nadir of the CV-19 crisis and never looked back).
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