Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Smooth and Clear Meetings
What do you like best about the product?
I like the ease of Zoom, the options, and the clarity.
What do you dislike about the product?
I would like more options on my phone for Zoom meetings. Sometimes I only have access to my phone for a meeting.
What problems is the product solving and how is that benefiting you?
Zoom allows my team to meet easily and to be more productive without having to travel.
Love zoom
What do you like best about the product?
I participate in several statewide organizations And live two hours south of where most folks live. Zoom makes it easy for me to participate in meetings
What do you dislike about the product?
I think virtual meetings have taken a bit of the social aspect away from being in person but that's just generally speaking
What problems is the product solving and how is that benefiting you?
Making my day easier with less out of town travel
Great for small business, especially during the pandemic!
What do you like best about the product?
We love that it helps keep our small business connected! We implemented Zoom during the pandemic, and it is something we will keep. Allows for quick communication and meetings! This is software that we will continue to use for years to come. This especially helps our management team when we need to have quick meetings without having to go to another location or bring our laptops across the building to show someone something. We can conveniently screen share on a live video chat, invite others as needed, etc. We have also utilized zoom for our Human Resources needs including being able to conduct efficient first-round virtual interviews for potential candidates! This has helped us save time and money. Another good aspect is that it helped keep morale up when we couldn't work together during the pandemic and when we had staff working from home. Allowed teams and departments to stay connected, have conversations, and get answers/help quickly from a group in a live chat, vs. a very slow email chain. Also appreciate that it integrates with outlook, therefore making setting up emails very easy! We also tested it out against Microsoft Teams and we chose Zoom as it has better video/sound quality
What do you dislike about the product?
Don't have anything to complain about. The initial setup/management was a bit confusing at first, but we have figured it out over time. And I'm sure it will get better. We did have to remove the "GIFS" as they were being over-utilized.
What problems is the product solving and how is that benefiting you?
We don't have any issues. However, I do recall that the onboarding during the pandemic was fairly quick and reliable. We were up and running within a day or so with our entire company!
Save time and money
What do you like best about the product?
I love zoom because I can meet with clients from home or car. I can save the meetings and share screens. I do not have to be stuck in rush hour traffic to make it to the office for an early meeting. In fact, I don't have to go to work every day so I save gas. This is a great option.
What do you dislike about the product?
Sometimes the volume is weak. Sometimes users are not sure how to turn on the volume or microphone
What problems is the product solving and how is that benefiting you?
I do not have to physically come to the office, thus saving gas and traffic frustration. Easier to connect with overseas or out-of-state clients.
Zoom has been critical for us over the past 2 years
What do you like best about the product?
I use zoom every day. I like the layout, and the ability to present documents
What do you dislike about the product?
I wish you could send a message to the host when you are waiting in a waiting room. I also think breakout rooms could be more user friendly. Further, I wish I could figure out how to be in two different zooms at the same time. I am an attorney, and sometimes I am running late to another zoom. If you could have two open with two screens, or send a message to another zoom, that would be very helpful.
What problems is the product solving and how is that benefiting you?
The ability to be in different meetings in different counties at the same time. Avoiding the driving time has given me a tremendous amount of additional time.
Zoom is my number one choice!
What do you like best about the product?
I really appreciate the intuitiveness of the platform and that it runs smoothly without constant buffering!
What do you dislike about the product?
I dislike that there are some limits to what the platform will do - quizzes, polls, and interactivity could be a little better.
What problems is the product solving and how is that benefiting you?
Zoom makes our business seamless virtually and efficient!
Excellent virtual means of teaching/training
What do you like best about the product?
It is intuitive in usage, accessible for even first time users. It didn't take long to make it a formal way for organization to meet online and continue our projects.
What do you dislike about the product?
The cost for more service options, but understandable. It would be nicer if the free option was just as accessible to everyone, including our leaders and other team administrators.
What problems is the product solving and how is that benefiting you?
Limitations to in person meetings have been addressed effectively by zoom. Makes virtual at home learning more enjoyable. Participation did not go down when in person options were limited.
The go-to video conferencing tool
What do you like best about the product?
Zoom is incredibly easy to use for my client meetings. It integrates with scheduling tools I use and launched quickly. There are even some custom features like a waiting room message that I get loads of positive feedback on.
What do you dislike about the product?
I don't like how the panel of buttons disappears from my view when I'm in the full screen mode showing a presentation. I understand why this is, but it's frustrating while presenting.
What problems is the product solving and how is that benefiting you?
Zoom helps me run my business more efficiently because I can easily hold meeting without having to travel. I'm even able to connect it to tools that transcribe my meeting and make work more productive.
Zoom is a life-saver for my various collaboration needs and is consistently reliable.
What do you like best about the product?
I enjoy Zoom's integration with Outlook, as well as the ability to adjust security. I am constantly utilizing screen share and rely on the ability to share video presentation well.
What do you dislike about the product?
There is nothing to dislike. All features I need work very well.
What problems is the product solving and how is that benefiting you?
The ability to communicate on multiple tiers during a meeting or presentation- Zoom has given many options for this. I also appreciate the ability to save meetings in a variety of ways.
Zoom does exactly what it's supposed to do!
What do you like best about the product?
I like the easy integrations and seamless way it works with other software including our marketing automation platforms and Outlook.
What do you dislike about the product?
Zoom is a more expensive option but in this case you get what you pay for.
What problems is the product solving and how is that benefiting you?
It makes scheduling and executing online meetings much easier.
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