Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zooming for work life and personal life
What do you like best about the product?
We have found that zoom has made work easier in terms of connecting during the pandemic, but it has also made it easier to connect with friends and family
What do you dislike about the product?
We have not found any downsides to using zoom.
What problems is the product solving and how is that benefiting you?
Zoom helps me put a face to a name and get questions answered quickly when talking makes more sense than a lengthy email chain
My go-to video call platform
What do you like best about the product?
It is simple, intuitive, and I really appreciate the fun effects (I dont even have to put on lipstick!). One of my colleagues always changes his backgrounds to random TV shows and it makes us all laugh and builds comraderie.
What do you dislike about the product?
I sometimes have to switch between multiple accounts and then the system acts wonky. For instance, I'll log in online using one set of credentials and hit submit, but then it will default to another account (this might be a caching issue, but it is frustrating since it can delay me joining/hosting a meeting)
What problems is the product solving and how is that benefiting you?
I work fully remotely now, so this is really the only way that I communicate with my colleagues. It has replaced in-person interactions well given that we can still see each other face to face. I also use Zoom for other volunteer organizations and the same is true.
Zoom makes it easy to have virtual meetings instantly
What do you like best about the product?
Zoom makes it extremely easy to log on and schedule a meeting. I have almost never had any difficulties with the tech and imaging and audio is usually very clear. I prefer Zoom over most platforms.
What do you dislike about the product?
I am concerned with technology for all tech platforms these days. Although Zoom is secure I hope further security features are added in the future.
What problems is the product solving and how is that benefiting you?
Working remotely and being able to connect with my team more often. Enables problem solving in real time.
Zoom provides a user-friendly experience to virtual meeting organizers and participants
What do you like best about the product?
I like the webinar platform. It allows for easy event creation, registration, webinar delivery, and reporting after the event has ended. I've hosted large and small meetings, networking events, and conferences very successfully usingZoom.
What do you dislike about the product?
The "practice mode" where you speak only to panelists cannot be enabled once you start. I wish there was an "intermission" option to return to practice mode during breaks in the program, without ending a webinar.
What problems is the product solving and how is that benefiting you?
Meeting virtually with geographically dispersed colleagues is made easier with Zoom. This was especially valuable at the beginning of the COVID-19 pandemic when we could not gather in person.
There is nothing clearer and easier to use!
What do you like best about the product?
The clarity of video and audio on zoom exceeds the competition, and I have tried them all.
What do you dislike about the product?
My only complaint is the virtual background is not friendly to people with curly hair.
What problems is the product solving and how is that benefiting you?
We have our zoom account integrated into our calendar and website for meetings, events, and training.
Satisfied customer
What do you like best about the product?
I like that it's popular, so clients and prospective third parties know how to use it if I set up a meeting.
What do you dislike about the product?
I can't get the Zoom background to work on my computer.
What problems is the product solving and how is that benefiting you?
They're trying to solve the problem with Zoom backgrounds not working, but they haven't figured it out yet. My employer requires I use a background for calls.
User friendly and reliable
What do you like best about the product?
It's convenient and the features work well for my business
What do you dislike about the product?
I would like a sound alert for when someone enters the waiting room. Also, sometimes there is a delay between when someone signs on and when the appear in the waiting room
What problems is the product solving and how is that benefiting you?
I can see all of my clients easily virtually
The perfect, easiest way to stay connected
What do you like best about the product?
I have been using Zoom for a few years now to lead SoulCollage workshops and virtual retreats. It's intuitive, easy to use, and our SoulCollage community is benefiting greatly from our time together, especially when so many are leery about attending in-person classes.
What do you dislike about the product?
Once in a while my face doesn't appear when I do a screen share, but it's really not that big of an issue!
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem I've had of finding a way to make our international community of SoulCollagers stay connected with each other.
Great webinar platform!
What do you like best about the product?
Easy to setup and use. It is an easy program for our users to use.
What do you dislike about the product?
Would like more detailed user reports, other than that I like the program.
What problems is the product solving and how is that benefiting you?
We provide live webinars for our users, Zoom allows us to accomplish this and share PowerPoints etc. with our users globally.
An easy way to communicate and collaborate
What do you like best about the product?
Features like breakout rooms and raising hands help to facilitate meaningful collaboration. We can connect with remote employees from Zoom, and this changes the game for collaborating.
What do you dislike about the product?
The 40 minute limit on non-licensed users can sometimes be a frustration, especially when we have remote teams who need to run longer meetings than those of us in person.
What problems is the product solving and how is that benefiting you?
Connecting with remote employees! I think that Zoom has been so beneficial in helping us stay in touch with and work with our remote colleagues. We use it not only for work purposes but to have social events.
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