Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom Has Saved Time
What do you like best about the product?
Share screen is my favourite feature. It is great for collaborating with my clients.
What do you dislike about the product?
I wish the video had a function to zoom in.
What problems is the product solving and how is that benefiting you?
Saves me tons of time. I can review design plans and product recommendations with clients quickly and easily without having to make a site visit. I also use Zoom for my Discovery Calls with new clients.
Zoom Works! Saves time, effort, energy and driving to meet clients.
What do you like best about the product?
Zoom replaced GoToMeeting.com for us. It was about 1/3 of the cost with all the same features.
What do you dislike about the product?
I have a strange issue with my camera (probably unique to me) that I have to unplug it when I first fire up Zoom. Once Zoom launches, I can plug it back in and it works fine.
What problems is the product solving and how is that benefiting you?
It's a great tool to use for having initial client meetings, and for training them on how to use their new website.
Seamless, no-hassle video meetings
What do you like best about the product?
The upside of Zoom compared to a lot of video conferencing tools is that it works seamlessly on my laptop (a Mac) and my iphone. I also like the ability to use Pexels backgrounds.
What do you dislike about the product?
I honestly can't think of anything I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
Meeting with far-away clients and developing online workshops for clients.
Best video conferencing platform
What do you like best about the product?
Zoom is the easiest video conferencing platform to use and the most reliable for uninterrupted conferencing. The interface is user intuitive and it has numerous features that make it appropriate for a variety of use cases.
What do you dislike about the product?
Zoom has introduced a number of third-party apps for the service. These offer advanced utilities for the user but are not always clear how to make the most use of these apps.
What problems is the product solving and how is that benefiting you?
Zoom makes it possible for me to work remotely while still completing the work I formerly had to be in the office or travel to complete. The features make meetings even more efficient than they would be if held face-to-face.
User friendly and low cost
What do you like best about the product?
Very simple to use - functions are intuitive. Lots of ways to connect people through video, audio, chat, and recording.
What do you dislike about the product?
Can get difficult if attendees are trying to talk at the same time.
What problems is the product solving and how is that benefiting you?
Zoom allows for my team to meet together and see faces of one another while spread out across the country. It's time and money efficient to be able to discuss business details, record our discussion for future reference, and get right back to our jobs afterward.
Easy and Reliable
What do you like best about the product?
Sharing documents is simple and quick. The app is easy to use, even for people not familiar with video conferencing.
What do you dislike about the product?
When too many participants, it's tough to keep order.
What problems is the product solving and how is that benefiting you?
No contact interviews and it saves our client's money by not being charged for travel time to meet.
Exceptional Audio and Video Quality
What do you like best about the product?
Zoom is more than just a web conference platform for our organization. We record client calls to ensure we have all requirements, we provide webinars for training, and we record podcast interviews with the platform. The advanced settings of Zoom even enable us to slice each voice individually for background noise edits. The platform has been rock-solid and the integration to both Google Workspace and Calendly has been exceptional so that our invitations are automated.
What do you dislike about the product?
There's only one behavior that consistently bothers me from a user experience. When another attendee shares their screen or application, my view goes to a full-screen view despite my setting to open Zoom in a regular window. I wish this could be fixed as I'm often watching a presentation while also taking notes or reviewing information.
What problems is the product solving and how is that benefiting you?
Audio and video quality. One platform for recording, sharing, and meeting with our clients and interviewees. It's much more efficient to have a single platform rather than be swapping back and forth between paid applications.
Great platform for communication
What do you like best about the product?
The ease of use. The automatic updates.
I appreciate That the interface is simple.
Easy communication with coworkers
Meetings are always great and never get cut off.
I appreciate That the interface is simple.
Easy communication with coworkers
Meetings are always great and never get cut off.
What do you dislike about the product?
I don't dislike anything. Everything works great. Not at all no complaints to date. Maybe not having to change password so often. I think it's great as is.
Not that I can think of.
Not that I can think of.
What problems is the product solving and how is that benefiting you?
I love that I can also have on my phone when traveling. It's great to always be able to be connected. I'm much more productive using zoom. I honestly do not know.
Zoom has been the best addition to my job!
What do you like best about the product?
I like the ease of setting up meetings and hosting them. Zoom is so much better than just a conference call. I like to see people and make it a productive meeting. It is nice that it works across platforms and anyone can use it.
What do you dislike about the product?
My frustrations are user-oriented more than software. I like the improvements made in the software since I started using it and use it multiple times a week. I just wish everyone would put on their camera.
What problems is the product solving and how is that benefiting you?
It makes it easier to meet and not have to be in person. As a property manager hosting night meetings, I am not at home when the meeting ends compared to having to leave a building and then go home. It makes it easier to meet with vendors and board members.
Much better user experince than other conferecing solutions
What do you like best about the product?
Zoom has become the de facto standard for conferencing. We would sometimes have issues with compatibility using other solutions, but Zoom just plain works, and works well. It is very easy to schedule meetings on the host side as well as guests to join.
What do you dislike about the product?
The pricing model once you get to a certain user count could be improved. You should not be forced into a $50/user/yr price increase for features you may not need just because you hit 10 users.
What problems is the product solving and how is that benefiting you?
Zoom allows our distributed workforce to easily collaborate internally and with our customer base. It helps keep travel costs down and productivity up, benefitting both us as well as our clients.
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