Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Still the best of what there is out there
What do you like best about the product?
Ease of using Zoom. Familiarity. Decent accoustics and good images (provided others have good webcams).
What do you dislike about the product?
When you are doing screen sharing, the layout changes. You have to reposition yourself and change the layout so you can still see the audience.
What problems is the product solving and how is that benefiting you?
Helps tremendously with having meetings. I actually also like the chat function, in addition to using Zoom conversations. As an introvert I often cannot get a word in edgewise -- so then I resort to typing what I need to share and I get heard.
Educator/ Consultant
What do you like best about the product?
Zoom is easy to use, reliable, secure and offers helpful features to hold appointments, classes and events.
What do you dislike about the product?
Add-on options for Zoom storage start at $40 US/ month. Would like to see something more accessible to small business owners.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients worldwide - it's a known and trusted platform - allowing me to serve families, shelters and santuaries.
It even works for senior citizens
What do you like best about the product?
At the start of the pandemic in 2020 I had two clients living in a retirement community. I knew that this community could be benefitted from video conferencing because they were, essentially, all locked down in their apartments. I fielded several different platforms, and decided that I liked Zoom best because it did not require new users to create accounts in order to just attend a meeting.
What do you dislike about the product?
It still is challenging for some seniors to access Zoom -- especially the first time.
What problems is the product solving and how is that benefiting you?
I have been teaching classes to senior citizens via Zoom, and this has worked well. I also sometimes use it to offer remote computer assistance to users that have some familiarity with Zoom but are not computer savvy enough to user other remote support platforms.
Zoom has changed my business for the better!
What do you like best about the product?
The safety and convivience of Zoom has allowed me to go from driving 10,000+ business miles a year to better, more focused, timely, and overall better client meetings.
What do you dislike about the product?
Not zoom's fault, but it's easier for prospects to not show up to the meeting.
What problems is the product solving and how is that benefiting you?
Like I mentioned before, the high cost of travel, the danger of automobile travel, and maybe most importantly, finite time.
Love Zoom For All My Meetings!
What do you like best about the product?
Zoom is very flexible for all types of meetings - with or without video. I do a lot of meetings that do not use the video because I am recording sessions or facilitations in person, as well as virtually.
What do you dislike about the product?
I can't think of anything I dislike. I have even been on networking meetings where we broke into groups on Zoom. Very flexible and adaptable. Zoom is always upgrading based on feedback.
What problems is the product solving and how is that benefiting you?
Zoom was my lifeblood before Covid and it definitely was a staple of going to more virtual connections and meetings.
Convenient business tool for video meetings
What do you like best about the product?
What I like best about Zoom are the meeting recordings and the fact that we can have breakout rooms for attendees. This is very helpful to keep meetings productive and support operations.
What do you dislike about the product?
There are not any downsides that I can think of. Zoom is a convenient platform for meetings and we have even used it a couple of times for online events. It works very well.
What problems is the product solving and how is that benefiting you?
We have a largely virtual team and use Zoom to easily connect on the go. It is very easy and makes meetings more productive. We also don't have to worry about tech issues or disconnection issues using zoom.
Zoom Rocks
What do you like best about the product?
Very easy to use, love the screen-sharing. We are a physician group and use Zoom to review lab results with patients, etc.
What do you dislike about the product?
Well, very little, frankly. Some patients who have not used Zoom in the past have issues with set-up and connections, but these are rare.
What problems is the product solving and how is that benefiting you?
During the pandemic, we were able to connect with our patients when in-person visits were not possible. Now that we are back to near-normal, we find that sometimes, Zoom is better than in-person because of the screen-sharing (not to mention the time saving for patients and location flexibility for doctors and staff).
Zoom zoom
What do you like best about the product?
Love the features Zoom offers and the overall video quality.
What do you dislike about the product?
Two downsides: 1.) when it automatically updates when you try to login for a meeting, leading to a late start. Would be good to give you an option to update.
2.) Can be difficult to navigate options when you are sharing your screen.
2.) Can be difficult to navigate options when you are sharing your screen.
What problems is the product solving and how is that benefiting you?
Solving video lag issues and issues when needing to interface both for business and personal reasons. Like the easy scheduling interface and ability to mute people ahead of time.
I use zoom for both meeting and webinars and they both work great!
What do you like best about the product?
For me, we use zoom to host webinars on/through our website to give end users the feel that they are still within our eco system. I like the flexibility that zoom gives to do this, and the familiar look and feel of zoom that so many people know.
What do you dislike about the product?
The integration of the zoom Websdk is something that took quite a lot of time to figure out, especially since I started with the component view, and a lot of features are not supported or are missing
What problems is the product solving and how is that benefiting you?
We wanted to have a way to do webinars without having users leave our site, and the websdk integration gave us almost all the features we needed to make things work.
Easy to use and efficient.
What do you like best about the product?
I like that most individuals are familiar with Zoom so it makes it easy to use with them. Sharing screens and Remote Control are also key features that I use often.
What do you dislike about the product?
There isn't much I can say for disliking Zoom. It does all of what is needed and I couldn't ask for more.
What problems is the product solving and how is that benefiting you?
Zoom solves our sales department from driving miles after miles to appointments. We can do this remote for the most part and I live that about Zoom. Makes our jobs easier.
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