Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom allows me so much flexibility
What do you like best about the product?
Zoom allows me so much flexibility, I feel that I can teach my students as if we were meeting in person!
What do you dislike about the product?
I wish I could set some of the settings to automatically go where I want them instead of having to set them for every session.
What problems is the product solving and how is that benefiting you?
Zoom is letting me teach students all over the world, from the comfort of my home!
Zoom Fan For Life
What do you like best about the product?
When we could not get to an office building to conduct business, Zoom brought business to us and allowed us to seamlessly (after we overcame our technological ignorance lol) to do the work we needed to keep our business alive and maintain our livelihood. Thank God for Zoom!
What do you dislike about the product?
There are very few downsides to using Zoom. I think, for the most part, our dislike comes from the frequency by which some choose to use it for very mundane acts that can be accomplished via email or a chat. Everything does not require a meeting. Finding the right balance is important.
What problems is the product solving and how is that benefiting you?
As a fully remote employee, Zoom enables physical connections that I no longer have with my colleagues and the ability to review information and documents in real time. The sharing feature is really valuable.
The most reliable platform for my meetings
What do you like best about the product?
I like the advanced options I have in the settings. We often use Zoom to do professional presentations during which we play videos, so it's important for me to be able to amend the noise reduction settings and optimize the music quality.
What do you dislike about the product?
I wish the free version would allow for up to an hour and not just 40min. Sometimes it's also hard to tell where a lag is coming from, so it would be great to see some intelligent prompts built in for that.
What problems is the product solving and how is that benefiting you?
We use Zoom to do professional business pitches where we set up camera's and multimedia presentations that we cut between, and the interactive functions build into Zoom make it a great platform for us to use for these type of presentations.
Can accommodate more participants unlike goggle meet which only accommodates 150 participants
What do you like best about the product?
It is convenient for large organizations because it accommodates many participants.
What do you dislike about the product?
One has to download a zoom app before using it unlike google meet where you just use your mail.
What problems is the product solving and how is that benefiting you?
The organization does not need to give employees fares inorder to travel to the headquarters in order to have a meeting because it can take place from all branches.
Zoom has now become the preferred online video meeting software for mediators like me
What do you like best about the product?
With Zoom, mediators can now do everything they are used to doing in person with their parties at their office: e.g. Having a waiting room, being able to hold joint and private meetings, or sharing any kind of information (documents, images, videos). Zoom's video quality is excellent, and its interface is very user-friendly.
What do you dislike about the product?
I was one of the first mediators who, back in 2011, used Zoom for my online mediations. Whenever there was a technical problem, or I needed to get more information, it was easy to pick up the phone and talk with a real Zoom Customer Service Rep. Now that Zoom has become so big and so fast worldwide, that is no longer possible. But I understand… there is no other way.
What problems is the product solving and how is that benefiting you?
Some years ago, some features like live Closed Captioning, were unheard of. Zoom has now made such features, showing not only outstanding technical skills but also great respect for the special needs of some people who participate in a Zoom meeting
easy and stable connection for work video meetings
What do you like best about the product?
pre-organize different meetings and can set different privacy and settings.
Connecting is usually pretty stable.
Do wish can send files during call to attendees tho.
Connecting is usually pretty stable.
Do wish can send files during call to attendees tho.
What do you dislike about the product?
Want to be able to go back and read chats after calls ended. and send files to attendees. Also if can have time log and track when someone joins and leaves a room also would be very helpful.
What problems is the product solving and how is that benefiting you?
makes remote work easy and convenient to schedule video and voice calls. love the share screen function to easily discuss work files with teammates remotely.
recording function is great too,
recording function is great too,
Zoom is an excellent tool for business conferencing.
What do you like best about the product?
Easy to use, offers many features, easy access to tools. The user-friendly access to Zoom is probably the best feature. I can use it for business, my kids can use it for school, and my parents can use it for connecting with the family.
What do you dislike about the product?
The sound quality is difficult to control which makes it challenging to hear and understand people. I know that is mostly dependent on their technical materials but in today's age it seems like there should be some controls on my end to reduce an individual volume or eliminate my own feedback.
What problems is the product solving and how is that benefiting you?
Zoom helps expand business, educational, and personal connection opportunities because we can now connect with people all over the world. It also saves time and reduces energy costs because we no longer have to travel to get to meetings and classes.
Zoom whizzes past competitors
What do you like best about the product?
Zoom is so easy for anyone to use with or without the app which is huge for our team and customers. Other services like webex, Google, and Teams are more difficult to use.
What do you dislike about the product?
My biggest criticism is that the controls of the views when switching between presenters and screens can get a little confusing. However, that is by no means a deal breaker.
What problems is the product solving and how is that benefiting you?
We were struggling to connect with our clients face to face when the pandemic started and tried RingCentral and Teams before switching to Zoom. Now, we rely on it constantly to interact with each other and our clients as a fully remote business.
Easy to use, even for a tech noob
What do you like best about the product?
I love that people who do not have Zoom can still use the app by clicking on the Zoom link. Even my tech-challenged aunt can use it!
What do you dislike about the product?
Needs a pretty stable internet connection to use all functionalities.
I also don't like how smart it is with sound, only allowing one screen to give audio at a time.
I also don't like how smart it is with sound, only allowing one screen to give audio at a time.
What problems is the product solving and how is that benefiting you?
Access!
Love that people all over the world are so much more accessible now. Traveling and working remotely has become so much more normalized through Zoom.
Love that people all over the world are so much more accessible now. Traveling and working remotely has become so much more normalized through Zoom.
Zoom is pivotal for my business!
What do you like best about the product?
The ability to meet and connect with clients (and friends and family) and run my business from anywhere. I also love how well it integrates with every other tool I use in my business.
What do you dislike about the product?
That disabling attendees' ability to download the chat, also disables the ability to copy and paste anything from the chat. It would be great to have those not lumped together or have the ability to change that on a meeting-by-meeting basis. Anything else I really wish was a part of the app is usually covered and taken care of by the Zoom App Marketplace.
What problems is the product solving and how is that benefiting you?
Zoom has allowed me to run my business remotely (long before the pandemic) and serve my clients in a whole new way. Being able to connect easily with anyone around the world, but also the ability to do remote control and support my clients when they get stuck is huge! Breakout rooms and running events is also amazing.
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