Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy to use for remote work/client calls
What do you like best about the product?
Zoom is relatively easy to use and offers good call quality. I can create individual meetings or send folks to my unique meeting link which makes recurring meetings simple. Security is robust without being intrusive.
What do you dislike about the product?
The platform is upgraded frequently which is awesome but can result in a new learning curve for folks. Additionally, the system always seems to need to be updated before an important meeting - but that's my time management issue more than anything. I wish we could run a zoom meeting with preregistration--like a webinar only where everyone can participate right away. The work around of promoting everyone to a panelist is clunky at best.
What problems is the product solving and how is that benefiting you?
Zoom allows us to connect easily even at a great distance. It's great to be able to work with people around the globe and see their faces rather than trying to meet via phone only. Screen share is essential and I use it in every call to walk folks through content.
Zoom Has Been A Lifesaver
What do you like best about the product?
Zoom is intuitive and easy to use. It saves time, money and energy for business and keeps me in touch with friends and family which has been so vitally important, especially during this age of COVID.
What do you dislike about the product?
Just the fatigue about being on a video platform for long stretches of time and that's not a Zoom dislike per se.
What problems is the product solving and how is that benefiting you?
Keeping in touch with clients, colleagues, friends and family.
Sharing information via a screen when needed for collaboration or discussion.
Feeling like I can be in person, face-to-face even when at a distance
Sharing information via a screen when needed for collaboration or discussion.
Feeling like I can be in person, face-to-face even when at a distance
Zoom has been a life saver!
What do you like best about the product?
I like the easy accessibility of logging in and staying connected with family, friends and my church community.
What do you dislike about the product?
I've had great results from ZOOM nothing to dislike.
What problems is the product solving and how is that benefiting you?
ZOOM has been very beneficial in keeping me and my colleagues connected to continue with staff and board meetings as well as training sessions.
Stable team meetings with a lot of productivity features
What do you like best about the product?
I like how consistent the screen sharing quality is; it's very useful in a media production environment to give quick feedback and have a clear vision together.
What do you dislike about the product?
It's really easy to lose the UI when you minimize the program mid-call, and some of the annotation tools stop working randomly and require a full computer restart.
What problems is the product solving and how is that benefiting you?
Zoom is useful for bridging the gap where in-the-cloud-office settings would normally leave people on different pages; the biggest solution it solves is creating a mock open-office and boardroom setting without all of the extra fuss.
Great for Video Communications
What do you like best about the product?
Zoom meetings make it great for multi-user video communications, including screen sharing, audio sharing, remote control and more.
What do you dislike about the product?
When using Zoom for meetings in small organizations which occur infrequently and/or with very few attendees is limited to a max duration without upgrading. This makes one-on-one meetings very inefficient when trying to get a business started and funds are limited. One-on-one meetings or meetings with less than 3 people should be free to use so that it may enable very small start-up (pre-funding) meetings.
What problems is the product solving and how is that benefiting you?
Zoom helps solve common bandwidth issues and poor user experience amongst other competitor products. Additionally, the device audio sharing has become very helpful during collaboration and review of creative assets.
All conference calls run smoothly with very good video quality and sound.
What do you like best about the product?
Seamless and easy to use. The interface is simple but best on the Zoom.us site. The platform is overall way better than Googe Meet or MS Teams.
What do you dislike about the product?
When scheduling in Google calendar, it always asks if I trust Zoom and adds extra steps and emails. I have to go to the Zoom.us site to schedule a call--if I schedule from Google calendar it won't put in call-in numbers (for those who don't have internet access for the video or would prefer to call-in instead).
What problems is the product solving and how is that benefiting you?
I work 100% remotely from home so Zoom is essential. My teams are around the world so it helps when collaborating. It helps me be more productive in getting things done. It has worked well for investor pitches and potential partner calls.
Zoom has been very helpful, especially during the pandemic
What do you like best about the product?
The audio quality is fairly good--it's an improvement over the phone lines. Zoom eliminates the necessity of in-person meetings all the time.
What do you dislike about the product?
Zoom is not always reliable. Unexpected glitches sometimes arise and it's occasionally an inconvenience to trouble-shoot. especially right before a scheduled call.
What problems is the product solving and how is that benefiting you?
In-person meetings at work have not been possible for the most part. Zoom makes those meetings possible.
Love Zoom for my coaching business
What do you like best about the product?
I've been using Zoom for my coaching business for over 2 years. I love it and my clients tell me they love it because of the ease-of-use and screen-sharing capabilities. Its reliability is outstanding which is so important to me and my business. I have recommended it to other coaches many times.
What do you dislike about the product?
Nothing I can think of. All of the features in Zoom meet my requirements for my business. So there's no way to currently make it better for my business. I'm happy with it the way it is.
What problems is the product solving and how is that benefiting you?
1:1 video coaching is so important for me and my clients. I have clients all over the world and Zoom fits my requirements perfectly, and this has helped me grow my business.
Love Zoom until it glitches.
What do you like best about the product?
The ease of setting Zoom multiple calls.
What do you dislike about the product?
There is a learning curve for clients who are not familiar with Zoom and many use their phones or iPads with some difficulty as novices. For me, my biggest struggle is the bandwidth/internet connection issue. I have a good internet connection and a sizable bandwidth, but sometimes I have trouble getting Zoom to "load up" quickly AND I get dropped from client coaching calls for no reason that I can tell. It's extremely frustrating. Zoom is the only app I use that doesn't play well with my computer.
What problems is the product solving and how is that benefiting you?
I'm able to do business virtually. Seriously, I don't know that I would have been able to take so many courses on the other side of the country if there wasn't Zoom and that is the same for clients who come to me from all over the globe.
Still the Best!
What do you like best about the product?
As a very early Zoom adopter, I was always looking at competing services. Zoom stayed in the lead with a very comfortable margin. The big testament to the corporation is how swiftly and seamlessly they ramped up during the COVID shut-in. I remain uttering impressed at how quickly and smoothly this unprecedented expansion took place while constantly adding new and valuable features. Today Zoom remains the standard with which to compare all others.
What do you dislike about the product?
The greatest challenge facing Zoom is the inevitable complacency and potential to sit still about innovation. Few if any upstarts have been successful in avoiding this pitfall.
What problems is the product solving and how is that benefiting you?
Zoom is more convenient to use than other solutions and offers great flexibility in the way we access products. Some services are needed just a few times a year while others are used multiple times per day. Zoom meets our needs well.
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