Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Excellent in many ways ... a couple of tweaks would help.
What do you like best about the product?
Zoom group video layout makes for very good concensus team meetings!
Screen sharing is very easy and works well.
Screen sharing is very easy and works well.
What do you dislike about the product?
Chat and all popups are hard to make disappear, and tend to enable hitting a close that wants to close the whole zoom session instead. I believe this needs to be fixed! It would be absolutely best if the popup button (e.g., chat) was a toggle thus a 2nd press would disappear the chat ... same for participants, etc. Also, there needs to be a top header button to hide ... instead one must select the down menu, then close which is extra work and makes one focus off the meeting.
What problems is the product solving and how is that benefiting you?
We have very effective consensus team meetings with Zoom!
I Finally Landed on the Winner
What do you like best about the product?
Zoom keeps adding great things. The AI assistant is the best ever. I use it almost daily.
What do you dislike about the product?
Their new email is a bit wonky and I cant find an easy way to switch back to Outlook for invites
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with both clients and suppliers I would have normally flown to prepandemic.
Ease for international co-workers.
What do you like best about the product?
I enjoy being able to hear and see the person I am meeting with, usually multiple times per week. I also like being able to share my screen during a meeting.
What do you dislike about the product?
Occasionally it can be difficult to change settings when meeting with different people. Things like sharing settings, etc. are sometimes difficult to access while in a meeting or when meeting from a phone. I wish there was a whiteboard feature for easy note-taking and brain-storming.
What problems is the product solving and how is that benefiting you?
It allows me to have beneficial meetings with people who are not in the same office as I am. It creates opportunities for brainstorming, impromptu calls when assistance is needed, and I can easily share what I am currently working on through the screen share feature.
I prefer Zoom over other platforms
What do you like best about the product?
I never have problems with Zoom that I often experience with Teams and Webex. I like the blurred background feature too.
What do you dislike about the product?
I had been able to use a picture background for a while but then some update happened and I can only blur my background now.
What problems is the product solving and how is that benefiting you?
I am so much more productive being able to have remote meetings instead of driving an hour plus each way for in person meetings, and it's much easier to coordinate for everyone.
Still Useful and Stress-Free for Groups
What do you like best about the product?
The new access tools and controls allow for better group conversations than previous programs.
What do you dislike about the product?
My previous issues with audio quality have been addressed. As of this review, I have no additional complaints.
What problems is the product solving and how is that benefiting you?
Zoom has helped me set up a virtual meeting and recording system that is easily approachable and usable by multiple parties who are unable to meet in person either due to location or availability.
Zoom was my hero of lockdown, and now a regular offering
What do you like best about the product?
The speed and ease of connection, the display options, the chat and screen share facilities and the many opportunities to learn more and more via the live courses Zoom offers
What do you dislike about the product?
The sound interference and high frequency feedback I get if I open two devices when I am teaching my yoga classes, even when sound is turned down on one of the devices.
What problems is the product solving and how is that benefiting you?
I was able to start teaching from my living room during Covid and have now included online classes
as well as in person classes permanently. This means I now have a convenient alternative if there are ever problems with venues, for example unexpected closures. It also means that class members can have options that were not available before.
This gives me more freedom, less travelling and preparation time, less room rental, and less expense
as well as in person classes permanently. This means I now have a convenient alternative if there are ever problems with venues, for example unexpected closures. It also means that class members can have options that were not available before.
This gives me more freedom, less travelling and preparation time, less room rental, and less expense
Business Game Changer
What do you like best about the product?
That it is easy to use and not difficult for nontechnical people to log in and get the hang of. I have been able to change the way that our company does onboarding training and getting our new hires started. We used to have to have all of our new hires travel hours on end to stay in our area for a week at a time away from their everyday life and spend a lot of money and time to do so.
What do you dislike about the product?
That I cannot have two zooms going at the same time. If I am doing training and then pass the baton to one of our other trainers, then I have a meeting to get on while he is training, I cannot get in because he is using my zoom account. I do not want to have all of the trainees log out and log in to a new zoom. It would make us seem unorganized.
What problems is the product solving and how is that benefiting you?
The trainees do not have to travel so far to be able to attend the required training to be able to start working with us. It has saved a lot of time for everyone. Made prepping for training a lot easier on my team and everyone can do it from the comfort of their home without having to spend any money to get the training.
Zoom for the social distancing win!
What do you like best about the product?
I like that I can add others to my chats, I can also share my screen and show others what I am looking at or working on. It's great for collaborations and being able to stay connected.
What do you dislike about the product?
I really don't have any dislikes about Zoom itself. When we first started using it there was a lot of issues because SO MANY people were using it but now it seems to run great.
What problems is the product solving and how is that benefiting you?
Zoom is helping me stay connected to my 160+ volunteers. With Covid, we are not able to meet in person and Zoom allows all of us the opportunity to connect and work together on ideas and projects for the future.
Ideal Meeting Platform
What do you like best about the product?
There are multiple advantages to using ZOOM. Let's begin with the quality of the video and audio, both performing well and exceeding expectations assuming one has a good internet connection. The ability to control entry into meetings, who and when one can screen share, how the chat function can be utilized, and other options are beneficial to the meeting manager. Opportunities exist for users to ask questions. Various options are available for video backgrounds. Group members can be put into groups and then re-group. Managers can offer polls for the audience. Overall, the quality is excellent and multi-functions are useful. The user is given options for viewing other members of the group. Meetings can be recorded and reviewed later. The annual cost is reasonable. The software is user-friendly and intuitive.
What do you dislike about the product?
Frankly, I cannot think of any downside to using ZOOM. There is more sophisticated meeting software available if you need a more robust program for your meeting needs, but ZOOM will meet the needs likely 95% of the time.
What problems is the product solving and how is that benefiting you?
I use ZOOM regularly as an alternative to meeting in person. Due to the nature of our business, we have a lot of team meetings with individuals who are widely scattered making in-person meetings much more challenging. ZOOM enables us to have those meetings saving both time and money.
Zoom is a great platform for connecting virtually
What do you like best about the product?
Zoom is a great way to bridge distances between colleagues. I love sharing videos. I love that people can chat on the platform and that it's optional whether to share your video or not.
What do you dislike about the product?
I don't like it when zoom updates during a meeting. I wish there could be a warning. I also wish there was an easier way to fix any connection issues that some members can have during a meeting, maybe a message alerting the user to try another method of connecting?
What problems is the product solving and how is that benefiting you?
*it connects me with my customers seamlessly- this allows me to build strong customer relationships
*it's on demand accessible platform means I can start conversations rapidly which saves me time and money
*it humanizes my experience with customers so I am not just a voice on the other end of the line
*it's on demand accessible platform means I can start conversations rapidly which saves me time and money
*it humanizes my experience with customers so I am not just a voice on the other end of the line
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