Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom transforms face to face communication
What do you like best about the product?
This is a simple user friendly tool that outdated the old fashioned and expensive system of video confrenceing. Seeing one face at a time or the entire group is a great way to be able to communicate instead of traveling to far apart cities.
What do you dislike about the product?
The background options are wonky and have to be adjusted when sharing documents. Wish it were cheaper or free again!
What problems is the product solving and how is that benefiting you?
Slightly easier to share documents but I often connect on an iPad and transferring my documents to gdrive has been an issue.
Review
What do you like best about the product?
Because it is used by many organizations and individuals, it's interface is well understood by most and pretty straightforward to connect with even those not very tech savvy.
What do you dislike about the product?
Many nested menus and some challenges with finding and using more advanced functionality especially as a host. It can be a little clunky to be a meeting host or facilitator.
What problems is the product solving and how is that benefiting you?
Connecting with others when in person connection isn't feasible or is unnecessary. Increases efficiency for those interactions. Helps me feel more confident that I can meet needs of people in my work when remote access is needed.
Great for work!
What do you like best about the product?
Love that you can use for video calls, and screen sharing. So easy to schedule ahead of time and send out to all parties in the meeting. Also love the "Copy invite" feature to send out link to all parties!
What do you dislike about the product?
Nothing! This is much easier to use on all platforms than other meeting programs we have used in the past. Would continue using Zoom in the future for all virtual meetings
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to be more efficient with our time. Whenever in person meetings are not necessary, hopping on Zoom saves everyone time and keeps us safe when needing to social distance as well.
Always Reliable
What do you like best about the product?
Scheduling is simple, quick and easy. In addition, the App integrates with Calendly and Outlook so I don't miss appointments.
What do you dislike about the product?
Share control does not work when other party's internet is slow.
What problems is the product solving and how is that benefiting you?
I am able to do business and teach all over the US at will. Fantastic!
Zoom is easy, convenient, and effective for my team's needs
What do you like best about the product?
Ease of use to create meetings (spot start or scheduling ahead of time), simply sharing the link with others to participate. It is ubiquitos so my audience is familiar with it and is comfortable using Zoom.
What do you dislike about the product?
The downsides of Zoom, is when internet connection is poor so sound quality and video quality decline. This seems to happen more with screen sharing.
What problems is the product solving and how is that benefiting you?
The problem Zoom solves is being able to communicate with a group or individual in a way that is more connective than just a phone call, but when in-person meetings are not possible. This is beneficial because as a team we continue to make progress and stay connected in a more efficient way than if we had to wait to be in person.
Zoom is one of the best service I will recommend to any business owner
What do you like best about the product?
I started to use Zoom in 2016, at that time, Zoom still small and slow, but the price is unbeatable, since then, my small business grow with Zoom (they grow much faster than mine), and over time, my team used Zoom for more than 6 years, and they never disappoint us, from the host the small meeting, to large scale seminar, then International competition, we trust Zoom, and always reply on Zoom service. What like best are, superior service, feature pack, especially the cloud recording, of course, the user friendly price, by the way, I start to use whiteboard from Zoom, which is handy.
What do you dislike about the product?
I hope Zoom can link to more CRM systems, so it can be an easier communication system for SMBs, I truly believe Zoom should extend its service area to SMB CRM, such as campaign management, online Ads management, etc.
What problems is the product solving and how is that benefiting you?
they solved the key pain point for SMB owners, which is efficient and easy to use, plus affordable online communication.
Best We've Got for Our New Normal
What do you like best about the product?
Ease of attendance and ease of meeting invitation.
What do you dislike about the product?
Rigid structure - difficulty chatting smoothly with a big group.
What problems is the product solving and how is that benefiting you?
I live near Denver and traveling for a meeting can add 1-3 hours of commute time to my day for potentially no sale. With Zoom, no commute and no biggie if no sale
Never any problems
What do you like best about the product?
People of all technical abilities can use Zoom for video conferencing. Most helpful is the reliability that it will work
What do you dislike about the product?
It can be slow to load, and I almost always have low system resources...I guess this means Zoom hogs processor speed / data. So please make it use less of system resources
What problems is the product solving and how is that benefiting you?
Whiteboards have not been useful. Sharing screens have been very useful. Chat is very useful. I am looking forward to Zoom using less system resources
Essential for client meetings
What do you like best about the product?
I like the ability to lockout and secure my meeting with clients to protect their information. The waiting room allows me to ensure no unwelcome parties attend.
What do you dislike about the product?
I would like the meetings to work with my CRM a bit better.
What problems is the product solving and how is that benefiting you?
My calendar is more open due to virtual meetings compared to the commute between client meetings. I can share my screen and give clients control to enter their own payment information.
Director of Business Relationships & Channel Management
What do you like best about the product?
Even before everyone started using Zoom (pre-Covid), it has been the easiest for internal/external participants to attend and participate in.
What do you dislike about the product?
The cost has increased since we started so we still use free accounts for some of our employees.
What problems is the product solving and how is that benefiting you?
Zoom allows us to run our small business completely remote.
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