Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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The de facto standard. But, could be better.
What do you like best about the product?
The great thing about Zoom is everyone knows how to use it. Everyone has the app. It integrates well with my scheduling software, which makes it incredibly easy to schedule meetings with clients.
What do you dislike about the product?
The quality of the video recordings is awful. I've worked and worked on improving that and it's just not great. Zoom is good for meetings. But, if you need to record your meetings, there are better alternatives. I have a podcast and I'm going to stop using Zoom to record for YouTube.
What problems is the product solving and how is that benefiting you?
I see clients exclusively via the internet. Zoom allows me to schedule and meet with them easily and feel like it's face-to-face. This is the only way I can reach clients across the country and across the globe.
A big part of my professional and social life I would not want to miss
What do you like best about the product?
It's quick and easy to use, and even people without an account can easily participate in zoom sessions. Their pricing is fair and I appreciate the privacy & access controls they have added over time.
Plus, the audio-/video quality is surprisingly good :)
Be it to connect with family & friends overseas or for work meetings, zoom has become an integral part of my routine I wouldn't want to miss
Plus, the audio-/video quality is surprisingly good :)
Be it to connect with family & friends overseas or for work meetings, zoom has become an integral part of my routine I wouldn't want to miss
What do you dislike about the product?
Some features and settings are a little trickier / less easy to use on tablets and smart phones, so it feels like the go-to is mac/pc. It's fine for the most part, but some classes and meetings require more moving around so I'd prefer using the tablet more.
Aside from that, the main shortcoming is file sharing between desktop/laptops and mobile devices - the latter group tends to not see that a file has been shared in the chat.
For recording, i'd like to be able to have more control over who / what to record.
Aside from that, the main shortcoming is file sharing between desktop/laptops and mobile devices - the latter group tends to not see that a file has been shared in the chat.
For recording, i'd like to be able to have more control over who / what to record.
What problems is the product solving and how is that benefiting you?
I can easily connect with clients worldwide and they have a good idea of the final audio quality in the case of directed VO sessions.
It's generally pretty stable and easy to use, so more often than not, live recording sessions will happen with zoom.
It's generally pretty stable and easy to use, so more often than not, live recording sessions will happen with zoom.
Great Collaboration solution
What do you like best about the product?
Zoom provided the best and easiest solution to continue operations during the pandemic.
It is easy to use and simple to manage.
It is easy to use and simple to manage.
What do you dislike about the product?
Troubleshooting issues was a little challenging. Audio issues and compatible devices did create confusion.
What problems is the product solving and how is that benefiting you?
It helped us to continue communication, regardless of location and ability to meet in person due to the pandemic.
We were able to leverage this solution to keep our operations running optimally.
We were able to leverage this solution to keep our operations running optimally.
Global Office
What do you like best about the product?
The ability to easily meet with clients, customers, and students with just a click - Works on all devices and is user-friendly. Affordable too.
What do you dislike about the product?
The bar and gadget on the screen are always in the way when you're doing a meeting. Annoying!
What problems is the product solving and how is that benefiting you?
Allowing me to work from home or anywhere I want to. I can make money anytime I have an opportunity. It is also helping me run my community - I can do my event seamlessly.
Great Product. Continuing to Self-Improve.
What do you like best about the product?
I really appreciate the ability to add the Zoom stream to our Organization's Facebook Page.
What do you dislike about the product?
Some of the features are difficult to use from a mobile environment.
What problems is the product solving and how is that benefiting you?
Keeping members interactive and engaged with the organization when they are unable to physically be at the weekly meetings.
Zoom is a great tool for virtually connecting
What do you like best about the product?
The ability to meet with folks worldwide allows me to connect face-to-face with far more individuals than in the past. I am not particularly fond of traveling as a family man and appreciate the ability to meet remotely.
What do you dislike about the product?
I'm sometimes told that links I send out do not work when clicked on - perhaps because they have expired? This may be an issue on my end or the invitee's end, however.
What problems is the product solving and how is that benefiting you?
Zoom allows me to establish closer relationships with individuals that I otherwise would be limited to only engaging via email or over the phone. The face-to-face intimacy is a huge plus when it comes to networking and also helps me to cut down on the amount of travel I would otherwise need to engage in.
Excellent, secure video communication
What do you like best about the product?
I really like the ease of scheduling, and that the system automatically adjusts for time change when I am in another time zone. The clients I work with find Zoom much more user-friendly than other platforms I have used.
What do you dislike about the product?
I dislike the need for a paid account to handle meetings over 40 minutes, because most of my meetings average 1.5 hours. It's worth the price, though, to avoid dealing with bugs in other platforms.
What problems is the product solving and how is that benefiting you?
They quickly handled getting me a BHA so I could communicate with clients about protected information via video. This is not available on all other platforms. I don't have any other problems with Zoom, other than it would be nice if the cost was lower.
Hands down, the best video conferencing platform
What do you like best about the product?
The ease of the interface for scheduling, presenting, recording. Having used ALL video conferencing platforms, Zoom is hands down the best.
What do you dislike about the product?
, The only criticism I might have is readability of the meeting notices, various log-in links and passwords.
What problems is the product solving and how is that benefiting you?
The ability to be face-to-face with people post-pandemic in a secure and efficient manner.
Perfect for solopreneurs!
What do you like best about the product?
Using Zoom for meetings, onboarding clients, podcasts, YouTube videos, course videos, and more.
What do you dislike about the product?
Using Zoom for meetings, onboarding clients, podcasts, YouTube videos, course videos, and more. I love all the new and constantly added features and the app add-ons. Don't forget to explore the apps right inside Zoom. It expands your use of Zoom and makes it even more valuable.
What problems is the product solving and how is that benefiting you?
Fewer emails and more connection by seeing people on video.
I use Zoom 12 hours a day and I haven't had any problems so far
What do you like best about the product?
I like that I can send the meeting links and my clients can add to their google calendar
What do you dislike about the product?
The reports are a little confusing to me.
And I would like to schedule different times besides 00 or 30 ( 1:00 or 1:30 , not 1:15).
And I don't know if I can hear a sound when people raise their hands.
And I would like to schedule different times besides 00 or 30 ( 1:00 or 1:30 , not 1:15).
And I don't know if I can hear a sound when people raise their hands.
What problems is the product solving and how is that benefiting you?
I still haven't tried the whiteboard, but I think it was a good idea.
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