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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Aaron W.

Good feature set and widely adopted

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is known and used by a majority of people so meetings are less likely to get delayed or upended by technical issues or settings. The interface when on a call/meeting is easy to use and my call quality is almost always solid.
What do you dislike about the product?
I wish some of the more advanced settings were easier to use including being able to have meetings always have a set number co-hosts right upon creation.
What problems is the product solving and how is that benefiting you?
I use Zoom for product demos and customer calls.


    Colton C.

One of the best programs out there for video conferences!

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
One of the main reasons that I use Zoom is how simple and easy it is. From setting up a one-time meeting or recurring meetings it is straightforward. We prefer using zoom over other video communication tools.
What do you dislike about the product?
As of writing this, I have had only a couple of complaints with Zoom. One was regarding video quality, which was very low. Random disconnects from meetings every once in awhile.
What problems is the product solving and how is that benefiting you?
It is helping us solve the problem of long-distance business relations. With Zoom, we are saving money by commuting less and can actually have meaningful discussions. We also love the ability to record meetings for later use.


    Prathamesh S.

Good reliable connection and capacity of participant

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
The best feature I liked about zoom is the capacity of participants as compared to other meeting apps are more. The connection of the app is also very good as it connects well even if low internet.
What do you dislike about the product?
What I dislike about this app is the limited features provided in the free plan and the issues of hanging when kept open for a very long time. Only basic features are provided for the free version.
What problems is the product solving and how is that benefiting you?
Zoom is benefiting me as communication is made very easier, quick call requests can be generated and face-to-face meetings are helping in building great business.


    Emily T.

Zoom is the best

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
It works quickly and gives lots of options for audio and video, which is nice. The backgrounds they offer are fun too and help when working from home.
What do you dislike about the product?
I cnanot think of any serious downside. Might be good if it could be just browser based sometimes.
What problems is the product solving and how is that benefiting you?
clear video communications internally and externally.n


    Soumik K.

Zoom is a highly scalable and handy application.

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
The most appealing feature is we can share sound while presenting our screen and the quality of a video while screen sharing is also amazing.
Moreover, it is very handy to use as we can chat and connect with anyone sharing the same domain with great ease.
What do you dislike about the product?
Zoom features are very limited when you are using it in your browser which I consider a flaw. You need to download the application if you want to avail all features.
What problems is the product solving and how is that benefiting you?
Zoom can acquire a large number of people. One can chat both personally and publicly which is another beneficial feature for zoom users. It effectively increases the business performance too.


    Sergey K.

Robust and user-friendly

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Lots of options to customize the application, with Professional license you get enough cloud storage. Remote control works the best comparing with all competitors tried.
What do you dislike about the product?
Outlook addin works strangely: sometimes it creates meetings starting in the next half-hour even though it was scheduled to start the next day or later. Participants views are inconvenient to use.
What problems is the product solving and how is that benefiting you?
Zoom helps to conduct remote meetings efficiently with options to control participant muting, presentations, and recording providing decent video and sound quality.


    Priyanka P.

Review for Zoom software

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
I will say it's best for meetings and for smooth communication between more than two people. It works in both PC and smartphones.
What do you dislike about the product?
There's nothing to dislike about zoom as it provides better video and audio quality. It is very easy to use any age grp can use this application.
What problems is the product solving and how is that benefiting you?
During covid period zoom solved many problems like we can not meet up in person so we can use zoom for meetings and chat with people's.


    Newspapers

Zoom has been the best software I've used for video calls

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has consistently caused the least issues with slowing down my computer of any video call software I've used, and is the absolute best at blurring my background and adding in background effects.
What do you dislike about the product?
Probably the most of an issue I've had with Zoom is how it was originally more complex and unintuitive to turn on autocaptions. Also, it can sometimes be tricky to use breakout rooms.
What problems is the product solving and how is that benefiting you?
I have poor auditory processing without some sort of visual input, so I find video calls much easier to process and remember than phone calls, so Zoom makes it much easier for me to communicate work information.


    Annie P.

Zoom is a useful tool to teach online

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful of zoom is you can program the meetings in advance having acces to the ID and passcode immediately.
Compare to other tools Zoom sharing screen is easier and the audience receives a great signal directly of it.
What do you dislike about the product?
The time of a meeting is maximum 45 minutes, so you must have a premium account to get unlimited time. So, it makes to lose time since the audience must to reconnect with the same link.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of inability to get connect during the pandemic time.
It benefited me as a teacher during the COVID 2019.


    John S.

The best video conferencing software I have used since locked down 2019

  • August 25, 2022
  • Review provided by G2

What do you like best about the product?
I like that I can share my screen with other participants whether on mobile or desktop. I also like that I can minimize the app on mobile and still get other work done on my phone.
What do you dislike about the product?
I don't really like the 45-minute trial. Zoom should at least make the rial version an hour as compared to their competitors. Also, it lags sometimes, especially when connected to video when I am on an unstable network. When this happens, I use an alternative video conferencing app that adjusts well for me.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of having to go through the headache of explaining a problem I am facing especially when building websites to my supervisors. I can now easily share my screen and they easily provide a solution for me. I can also watch online videos together with my colleagues.