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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Isaac A.

The best platform that allowed communication during pandemic times.

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
With Zoom, distance is not a problem. The pandemic limited us, but "Zoom" solved every inconvenience, allowing companies to employ telework with meetings and engagement with their workers, helping to safeguard health by avoiding being affected by COVID-19. This tool showed how good it is during the pandemic and is here to stay for a long time. I love Zoom for its versatility and how user-friendly it is to run, the various tools for presentations, screen sharing, and/or video calls for work and/or study suit me well and provide me with the necessary security to carry out my tasks. The function to write on a whiteboard is great, as in meetings we don't need physical elements to establish and/or show the points we need to address.

I share my experience with Zoom; during the pandemic, we couldn't hold meetings, and with my friends from church, we conducted Bible readings during the critical quarantine period, an enriching and learning instance.
What do you dislike about the product?
What I don't like about Zoom is that its full functionality is limited to the use of a computer (Notebook and/or CPU), because if I want to use it on a cell phone, the display of the functions is limited to the width of the screen, which makes it difficult in the case of being the presenter of any meeting.
What problems is the product solving and how is that benefiting you?
The use of money to implement a meeting, classroom session, and the preparation of materials for these events are benefits, as the functionalities that Zoom employs facilitate and reduce the use of these elements, allowing for wonderful savings.


    Professional Training & Coaching

Can't see any reason why not to use Zoom

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
I like that I can stream to Facebook Profiles and groups easily, that I can share screen easily, and even my least tech-savvy clients can use it.
What do you dislike about the product?
The fact that sometimes the audio of the speaker gets cut out as soon as even the slightest sound is made from another speaker, cutting the audio. Wish this sort of detection would be turned off
What problems is the product solving and how is that benefiting you?
it's taken the need of in-person meetings out and I'm able to connect with clients all over the world, allowing me to work with more people.


    Kat Y.

Zoom Review

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is really easy to use. So if you've never used it and login to the platform, it will be easy to find your way around
What do you dislike about the product?
I haven't come across anything I do not like about Zoom so far
What problems is the product solving and how is that benefiting you?
When we went all remote during the pandemic, Zoom was an incredibly helpful tool to stay in communication with coworkers and keep the business running


    Rakesh C.

Zoom - A better meeting solution for remote workplace

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has many plugins which help to integrate with other platforms like Skype, Slack etc. Single Sign-On option makes it secure for enterprise and makes sure that only authorized people can use it. Another benefit of Zoom is that, it helps to held webinars with more than 500 participants.
What do you dislike about the product?
Zoom plugins sometimes crash and the integration with other applications drops. Moreover, while arranging meetings with outlook the plugin doesn't notify users about the security rules, if users forget to set a meeting password it can expose a security issue and anyone with a meeting ID can join the meeting even if they are outside the company.
What problems is the product solving and how is that benefiting you?
It helps in better collaboration of team members helps in screen sharing and recording which can be accessed in future too, It has easy to use guide that allows easy installations and better user experience in terms of quality.


    Mark P.

Easy to use. Easy to access/share recordings.

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use for our trainers and our customers. Recording are very easy to share after the meeting. Automatic recording expiration helps control space and costs.
What do you dislike about the product?
Despite being right in the middle, the share button is sometimes hard for people to find. There are occasions where Zoom refuses to launch and I have to reboot my mac.
What problems is the product solving and how is that benefiting you?
Zoom simplifies remote training for us making it easy and cost effective to connect to our customers around the world. It's integrations with other software make it an easy choice to automatically schedule and deliver training.


    Trixie H.

Easy to use, quick results

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
Zoom makes it easy to interact with my students. It is simple for them to navigate.
What do you dislike about the product?
I think the biggest downside is having to upgrade for sessions that last 1 hour instead of 45 minutes, but that is the only negative I can think of.
What problems is the product solving and how is that benefiting you?
I needed a virtual meeting space that was simple for my students. Zoom records my sessions, and makes the whiteboard easy to save and share with students and parents.


    Keith M.

Easy to use across all platforms

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
Zoom connects a mobile staff regardless of their location or device. All we need is reliable internet. The price is right for the offerings. Constant updates show that Zoom takes security seriously.
What do you dislike about the product?
Only paid accounts can administer other accounts. Some people have assistants who need to schedule on their behalf. The assistants have no need for a full-fledged paid account.
What problems is the product solving and how is that benefiting you?
Work from anywhere via Zoom is the biggest problem solver.


    Legal Services

More than a meeting platform

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
The ability to integrate other applications; the ability to sync meetings to your calendar and share them with others; the ability to record presentations or walkthroughs, and then download them as a video file.
What do you dislike about the product?
The cost limits its use for nonprofits when there are other platforms available for free; the presentation mode lacks some features to keep the audience engaged.
What problems is the product solving and how is that benefiting you?
Zoom is allowing our organization to continue working on a hybrid mode, and this has been very useful in a post-pandemic world. This platform allows us to engage with more participants without needing to meet in person. We have been able to conduct training with people out of state, and/or allow participants to catch up on training when their schedules did not allow them to participate live.


    Heather F.

Zoom- The Lexus of video meetings

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
It is so simple to use, very user friendly. I like that I can find recordings easily.
What do you dislike about the product?
The webinar feature is very pricey. Sometimes it takes a while to pull all participants on.
What problems is the product solving and how is that benefiting you?
It allows me to meet with different clients from all over the world from the comfort of my bedroom! It's a miracle.


    Robert C.

Use it daily to communicate with customers and colleagues

  • August 23, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to use and nearly everyone we communicate with knows what it is, has it downloaded and uses it regularly.
What do you dislike about the product?
There is a such thing as too many features and too much functionality. Keep it simple!
What problems is the product solving and how is that benefiting you?
My team is located around the world. Zoom is how we meet either one-on-one or in large groups...sometimes we just hang out together and BS with Zoom.