Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Great platform for live-streaming, webinars, and meetings
What do you like best about the product?
Zoom is a simple platform to use as an entrepreneur creating a startup. I can use the zoom platform via the app or on my laptop. That allows me to access meetings and client calls even while I am traveling.
What do you dislike about the product?
I have found that removing the password option does not change current scheduled meetings. The only other thing that I wish I could do was have a way to save meetings to my phone.
What problems is the product solving and how is that benefiting you?
Zoom allows small business owners to work effectively when it comes to clients and colleagues. It has allowed me to connect with like minded business owners globally.
Great platform for all virtual needs
What do you like best about the product?
Easy to use & affordable, simple to meet with others and share information. Can access the platform on desktop, tablet or mobile which makes it easy to meet on the go or use data or wifi.
What do you dislike about the product?
Connection issues and not knowing how to use the many added features like screen sharing, audio sharing, etc. and difficulties logging in when Zoom logs me out.
What problems is the product solving and how is that benefiting you?
It brings people closer. I can work with people in the Phillipines easily who are halfway across the world along with people throughout the U.S. both for business and personal meetings.
Great for Consultations
What do you like best about the product?
The ease of scheduling meetings and l love the ability to enhance my meetings with add on tools, such as physical appearance and background changes for privacy.
What do you dislike about the product?
I dislike the time constraints on a meeting if you use the free version. I must maintain a subscription to access basic benefits and that's annoying and disruptive to my business flow.
What problems is the product solving and how is that benefiting you?
It solves the problem of having to meet in person with clients, especially when they are in other states and regions and are inaccessible physically. My business performance has increased.
Zoom works well for my law practice
What do you like best about the product?
Zoom is easy to install, use, and explain to my clients.
What do you dislike about the product?
Occasionally, I have a problem getting people in and out of breakout rooms.
What problems is the product solving and how is that benefiting you?
Zoom allows my client to meet with me face to face without having them use up unnecessary travel time. Also, it allows me to appear in several court during the day saving me travel time and saving my cliens legal fees.
Great for online meetings and presentations!
What do you like best about the product?
Among all the online meeting platforms I use, Zoom is the best because of how easy it is to set up a meeting, share the meeting invite and then conduct the meeting.
What do you dislike about the product?
The one thing I wish I could do on Zoom is see all the meeting participants on the same screen. While Zoom always has the person speaking on the front screen, it is difficult to see everyone when you have to page through to see all the participants.
What problems is the product solving and how is that benefiting you?
Zoom makes it convenient and easy to meet with people when you can't get everyone together in one place or when you don't want to have to travel for what is likely to be a shorter meeting.
One of my most essential business tools
What do you like best about the product?
I like the convenience and reliability of Zoom. It's accessible to anyone.
What do you dislike about the product?
There isn't really anything I don't like. Sometimes there can be a bit of a delay showing people in the waiting room.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy for me to meet with clients and colleagues from home. I've been using it for years - well before the pandemic.
Zoom Integrations Make Business Easy
What do you like best about the product?
I love that Zoom syncs with my Google Calendar and allows me to schedule meetings with clients on the fly. Ease is key! I can create an invite and override Google Meet, which is helpful.
What do you dislike about the product?
I can't think of any negative features right now. The updates seem to come at the 'worst' times (i.e. right before a webinar) so automatic updates in the background would be a plus!
What problems is the product solving and how is that benefiting you?
Zoom allows me to create deeper connections with my clients versus having a regular phone call. The insights I receive from being able to see my clients face to face is invaluable.
Best way to have meetings
What do you like best about the product?
Be able to meet with people all around the world. Clear, easy, I love the different galleries to view all people or speaker. The chat makes communicating super easy as well.
What do you dislike about the product?
The whiteboard. Difficult to navigate and Delete not very clear to see . Not very visually pleasing. I think it can be updated. I find it hard to delete previous whiteboards.
What problems is the product solving and how is that benefiting you?
Being able to connect with people around the world. I have been able to take classes while home with my kids. I've lead meetings and earned money. I meet and host a podcast using zoom. It has opened so many doors.
Solid Video Conferencing Tool
What do you like best about the product?
Most importantly, Zoom provides a solid video conferencing platform. That's the core functionality that it must nail flawlessly...and it does the job. A helpful feature is the scheduling connection directly to a variety of calendar tools, including Outlook and Google.
What do you dislike about the product?
Video security and zoom bombing were initially serious problems, but it appears to have been addressed and resolved. We've not experienced any interference in some time. I don't know if it's a Zoom issue or a hardware problem, but sound quality can too often be a problem...either too soft, echoes, or static. Also, sometimes screen sharing can be funky with poor quality.
What problems is the product solving and how is that benefiting you?
I'm unsure if this section is about Zoom solving our business problems (safe, multi-channel communications) or solving their problem issues. Having a stable, consistently available multi-channel communications tool helps us to connect both internal team communications and with external clients.
Great Options for hybrid-church services.
What do you like best about the product?
During this time of uncertainty, Zoom has been a God send. It has allowed our older population to continue to attend services. The interaction ability offered by Zoom is awesome and allows our members to still feel included.
What do you dislike about the product?
The only dislike we have found is the automatic noise cancelation that occurs at times seems to cause a hissing sound. The sound becomes distracting and we began to lose viewers.
What problems is the product solving and how is that benefiting you?
Zoom is allowing our elderly population to attend church services. Without it, they would not have the opportunity to service them. We have noticed an increase in membership since the pandemic because of zoom. Prior to using zoom, our population was decreasing. Zoom's cloud recording allows us to send out to members to review at their own timing. Our members love this feature.
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