Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Zoom has been a powerful tool for us
What do you like best about the product?
I like that we can have multiple people in the same room and that we get to stay for as long as needed without interruptions; the ability to share the screen is great too.
What do you dislike about the product?
The fact that two different meetings cannot happen at the same time :(
What problems is the product solving and how is that benefiting you?
We are dealing with construction now and most of us are working from home. Having the ability to still meet as if we were in person is fantastic.
Zoom is a great asset for my business
What do you like best about the product?
Zoom has been very helpful with conducting team meetings and training sessions. I can invite guest trainers to my team meetings and just forward them the meeting information. This is super helpful!
What do you dislike about the product?
I don't know of any downsides. I have not had any problems.
What problems is the product solving and how is that benefiting you?
Zoom provides an avenue for my team and I to meet face to face even though we're in different cities or locations. This is a great benefit, especially during training. I love that I can scheduling recurring meetings and simply post the Zoom information on my team social media pages.
Great usability
What do you like best about the product?
I use zoom all the time for meetings, bo
What do you dislike about the product?
I use Zoom all the time for meetings, both for business as well as personal. It's a great platform and overall stable. It's easy to use. You can change your background or blur your backrgound. You can change your audio settings for recording and playback. I also record videos for my youtube channel and audio files podcast using zoom. Zoom allows you to have a different audio file for each person which is awesome. Zoom functions very well for me, I use it so often now it's amazing that I didn't even know of it before 2020.
What problems is the product solving and how is that benefiting you?
Meeting with clients face to face remotely. Hosting group chats with video. Recording videos and audio files.
Absolutely needed for our remote team!
What do you like best about the product?
It is great being able to have face-to-face conversations with customers and leads. It helps to build a strong relationship with your customers and to make it more personal.
What do you dislike about the product?
There is nothing to dislike at this time.
What problems is the product solving and how is that benefiting you?
Zoom helps to build great relationships with our customers. We are able to help with support issues and see what their issues are which resolves issues faster!
Preferred Virtual Meeting Host
What do you like best about the product?
Zoom provides many different options to help professionals run meetings smoothly, including breakout rooms, polls and webinar formatting. It is also a great tool to bring friends and families from long distances together.
What do you dislike about the product?
While hosting a webinar, I did experience some difficulty when streaming the session through Facebook Live. It would be nice to have more clear integration between the platforms.
What problems is the product solving and how is that benefiting you?
Zoom helps me and my business conveniently connect with partners and colleagues. Using the platform saves us time from not having to travel to in-person meetings and allows greater flexibility.
A Delight to Use
What do you like best about the product?
The ease of signing in and the ease to invite individuals to a meeting. The ability to share the invite electronically.
What do you dislike about the product?
Once I find the URL it is easy to sign in, but the URL is not always easy to find. I sometimes have to goodle zoom to get it. Please send it to those who are subscribing to the Zoom service.
What problems is the product solving and how is that benefiting you?
I worked remotely for over two years and as a grant writer, I needed to collaborate with my colleagues on a Pueblo in rural New Mexico. Zoom allowed that communication to happen and to have meetings with funders in Washington DC and other states.
Great features and user friendly when doing a video chat or conducting business.
What do you like best about the product?
The reminders and the ability to add notes to the schedule, work great for me to keep my meetings on schedule. The ability to add features makes the presentation valuable and intresting.
What do you dislike about the product?
During the copy and paste of the link being sent, to me, it seems like a lot of information. I would like to see a link and then share it. I normally have to remove certain aspects of the link.
What problems is the product solving and how is that benefiting you?
This allows me to extend my business and personal reach across the nation. It enables my team to travel and still have the ability to have a meeting virtually. My team and I enjoy this.
Zoom Meetings Easy, Webinars Not as Much
What do you like best about the product?
Zoom meetings are simple to use and users have very few issues when using Zoom meetings. Most users can manage their Zoom meetings themselves. Using Zoom for phone conferences also tends to be relatively simple.
What do you dislike about the product?
Zoom webinars are not as simple to use and manage. Less tech-savvy users have more issues with webinars and it's difficult to help them when I cannot understand what their issue is. I wish there was a Zoom one-pager that goes over the basics of Zoom webinars. I've taken multiple Zoom webinars about Zoom but would like something shorter my busier colleagues can review when needed.
In addition, I had a lengthy Zoom issue that was never resolved. For months, I had to do many tests using my cell phone, recorded multiple instances of the issue, and Zoom kept making me do more and more tests but never solved the issue. Whenever I asked for the number to be changed, they would refuse and make me do more tests.
In addition, I had a lengthy Zoom issue that was never resolved. For months, I had to do many tests using my cell phone, recorded multiple instances of the issue, and Zoom kept making me do more and more tests but never solved the issue. Whenever I asked for the number to be changed, they would refuse and make me do more tests.
What problems is the product solving and how is that benefiting you?
Easy to meet with staff remotely using Zoom.
A great way to connect with colleagues and friends
What do you like best about the product?
Ease of scheduling a meeting and use in the meeting. The zoom platform is intuitive and accessible for the simple computer user. I like the ability to record a meeting and send it to those who couldn't meet for review
What do you dislike about the product?
The meeting contact process didn't always work for me so I had to coppy and paste the details of the meeting and sign in info. Could be pilot error, but I had troubles
What problems is the product solving and how is that benefiting you?
It solves the issue of travel time of meeting participants, costs for travel, issues that cause meetings to be cancelled in person - weather, family issues, pandemics!!
Powerful swiss-army knife but not geared toward lead generation
What do you like best about the product?
I like that you can host meetings and webinars, work across an organization easily. The live transcript capability is important for those with hearing loss, it's inclusive. It's great you can record by individual speaker screens as well as from the gallery setting.
What do you dislike about the product?
It's not a great tool for lead generation - by that I mean capturing engagement in real time in meaningful ways to give prospects an opportunity to take the next step of their customer journey. ON24 is much better for this, though pricier. They have CTA buttons and document galleries on the side that is helpful for prospects to further engage/give you analytics about what they want. If Zoom had this, it'd be the only tool I would use.
What problems is the product solving and how is that benefiting you?
The problem is how to convene people in a way that is meaningful - that can be different things for different teams, so it's great at being flexible.
showing 8,021 - 8,030