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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hayley P.

Connecting More Than Ever Via Zoom

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been amazing at connecting our team members than when we were in the office. It allowed our team members the ability to cohesively work together - while not wasting time driving to the office. It also allowed us to expand our team because we weren't limited by office space.

We are able to poll team members, collaborate and even just connect socially via Zoom at it has revolutionized our company.
What do you dislike about the product?
The one downside is that people aren't face-to-face. For some, they can feel disconnected. I also don't like that in my account I can't have multiple meetings going. Sometimes I start a meeting - and then I need to leave and I can't start another.
What problems is the product solving and how is that benefiting you?
They are allowing us to connect and collaborate on our work, sharing the screens and working through budgets. Also giving us space to add more employees when we don't have enough office space. It also allowed us to cut down costs of physical buildings when people can work from home.


    Kim M.

Easy to use, even for those who aren't tech-savvy

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is great for 1:1 meetings or for larger meetings. I appreciate how easy it is to use, even for those who typically don't use conferencing software.
What do you dislike about the product?
I am not crazy about the app, as I find it a bit confusing to find all the buttons I need.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of meeting with long-distance clients! It opens up the opportunity to serve people even if they don't like in my local area.


    Mental Health Care

ZOOM for Non profit organization

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
We began holding our meetings, classes and Support Groups on ZOOM when the Pandemic began. It helped us to continue to serve our local community, as well as reach even further to people who may not have previously had access. We will continue to have ZOOM meetings and Hybrid meetings.
What do you dislike about the product?
The cost can be difficult for a NON-Profit, volunteer-run organization. I have had good support, but without a business account, I was unable to get phone support, only email responses.
What problems is the product solving and how is that benefiting you?
It has allowed us to grant access to our programs to people all over the state and even the country. It has also helped us to give access to people who cannot be at an in-person meeting due to health issues.


    Geraldine M.

Great service to be connected to coworkers around the globe

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I find zoom most helpful for leading my team remotely while creating an expansion network in another state. Zoom helps me stay connected with my team not just through voice communication but they see my face! I think that makes a difference in getting ideas through and collaboration is much easier
What do you dislike about the product?
The only thing I dislike about zoom is not really zooms fault, however, oftentimes when someone has bad internet it can get jumbled which doesn't have through a simple phone call.
What problems is the product solving and how is that benefiting you?
Zoom solves my problem of feeling disconnected from my team when I am in another state. I feel like with adding video conferencing it helps me feel like we are still meeting face to face


    Troy P.

I've used them all, Zoom is my fav!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
It is so easy to use Zoom. I know that when I set up a Zoom Meeting that those I invite will not have issues joining.
What do you dislike about the product?
I do not like the limited recording options.
What problems is the product solving and how is that benefiting you?
It makes virtual meetings so easy to schedule. Most of my meetings are virtual and I love it.


    Richard B.

Transformed how we work

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has made my business far more efficient by eliminating both travel time to meetings and the risk of having traveled to a no-show. Integration with web-based scheduling systems and calendars makes setting up meetings easy; transcriptions make meeting notes far easier to complete accurately.
What do you dislike about the product?
Some of my colleagues use Mac's; integration with their scheduling is weak -- invitations do not always go out and when they do they appear as emails with links rather than as GMail calendar invites that automatically go into my calendar. Also, when I go into screen-sharing mode, the windows for the videos of my colleagues always go to the right of my main screen rather than to where I move them every time (i.e., under my camera so when II am looking at them it looks like I am looking at them).
What problems is the product solving and how is that benefiting you?
Wasted travel time. Making group discussions work well. Sharing information dynamically (e.g., working on documents) with remote colleagues. Replacing telephones with a medium that lets me read facial expressions.


    Jamie B.

Long distance is not so long distance with Zoom

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Being able to see other people and share whatever it is that you are either working on or looking at.
What do you dislike about the product?
It would be cool to have some small filter features just for fun. Especially on Halloween,
What problems is the product solving and how is that benefiting you?
Being able to have meetings without traveling helps decrease the cost of fuel for our non-profit.


    Computer Software

Use it every day at work, makes working remote easy!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Makes it quick and easy to meet with remote employees face-to-face. The integrations I use with Slack and Outlook make it especially easy to add a Zoom meeting to calendar events or spin up meetings on the fly.
What do you dislike about the product?
Probably a problem with any video conferencing software, but whenever there's a big group with multiple people trying to talk simultaneously, conversation tends to grind to a halt due to interruptions.
What problems is the product solving and how is that benefiting you?
Connecting distant employees to collaborate and share information quickly and easily. Sometimes talking verbally and sharing screens just beats using instant messaging or email.


    Michael R. C.

Zoom always works for me from anywhere in the world and I can even use it on my phone.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
How it brings my clients and me together face to face.
What do you dislike about the product?
I can't think of anything. It's the only app I use.
What problems is the product solving and how is that benefiting you?
I am positive that I close more deals because I am face to face with a client on the other side of the country or the other side of the world.


    Laura Katherine S.

Zoom makes my small business successful

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I use Zoom to connect face-to-face with potential new clients. Since I wokr closely with individuals in their homes and closets as a personal stylist, being able to have an initial call where we can see one another and engage more effectively is critical to my work. Zoom allows me to do this seamlessly as a small business. I'm also able to grow my business offering into teaching seminars and leading workshops remotely, connecting with more people, which is major for my business bottom line.
What do you dislike about the product?
I don't use it enough yet to fully justify the monthly cost. I have the account because I do use it occassionally and want the access, but my volume isn't as high where I feel as though I am getting the most out of my monthly payments. This can change as I grow my business, but it's a pricier line item for me at the moment for the usage of the tool.
What problems is the product solving and how is that benefiting you?
Connecting with more potential clients and landing sales. Sharing my philoshpy on style and fashion with more people to solve their problems, bring them solutions, and coach people to feel and be their best selves.