Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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We use Zoom weekly!
What do you like best about the product?
The ease of use, and the overall production of the video and audio during the meetings we hold on Zoom every single week.
What do you dislike about the product?
There are times that it does seem the connection/video quality is lacking so meetings are forced to be run without video. It could be our connection, but that happens infrequently but frequently enough to the point that I do not believe it is a connection issue as much as it is a Zoom issue that particular day.
What problems is the product solving and how is that benefiting you?
Zoom has made monthly meetings with current clients a breeze. We have been able to not only stay in contact with our clients so much more, but I have also been able to expand our company's reach and employees outside of our area. It has been a huge benefit for us.
BEST SERVICE EVER
What do you like best about the product?
how easy it us to use, and no downtime. I find that the background blur tool is great so no one sees your house and it feels more professional. This makes it easier to focus as well.
What do you dislike about the product?
nothing, zoom works really well i have not had any issues with zoom. I think the one thing that can be better is being able to add users at a cheaper price point
What problems is the product solving and how is that benefiting you?
being able to communicate long distance and seeing people's faces across the world. This makes it so much easier for my team to do their job and understand what we do and why.
Zoom runs my business
What do you like best about the product?
Zoom has been the backbone of my company. We love how easy it is to use, and integrate into all our day-to-day activities. It makes everything we do at my company simplified for communication.
What do you dislike about the product?
There is very little that I dislike about zoom. I think the only issue I have with zoom is that there are so many features to toggle on and off in settings. Sometimes I have to play with the system before it grows the way I want.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of having to have a physical location for meetings or trying to talk to prospects in person. My project managers, leaders, and sales team all use zoom to meet across the globe without issues.
Easy to use and very high call quality
What do you like best about the product?
Zoom is "always on" and intuitively easy to use. Plus, the image quality is great.
What do you dislike about the product?
The only issue I have is that, when I embed a zoom link in an Outlook calendar invite and then, later, move that meeting around (e.g., schedule changes), the Zoom link goes "stale" and no longer works... and can't be removed from the invite.
What problems is the product solving and how is that benefiting you?
Makes it easy to conduct workshops remotely, which means less travel for me.
Zoom is a Lifesaver for small businesses!
What do you like best about the product?
Zoom is user-friendly. It's easy to set up meetings and to schedule recurring events. It's easily accessed, regardless of location/method - the Zoom app on my phone has been as reliable and convenient as accessing it in the office on my computer.
What do you dislike about the product?
The cost of a paid account is a bit high and some features are only available to those who choose to pay.
What problems is the product solving and how is that benefiting you?
We have had several employees decline the COVID vaccines due to various factors (preference, health, etc.) and for them, continuing to meet remotely is still the best, safest option for them. It's also very convenient for employees who do not have reliable transportation to our various office spaces and it saves travel/parking time for people who have several meetings in one day.
A great tool for connecting!
What do you like best about the product?
I love how zoom allows anyone from anywhere around the globe to connect with others you normally could not connect with face to face. It's like a coffe date from the comfort of your home or fave coffee shop.
What do you dislike about the product?
I find it pretty expensive if you're on the payed plan but aren't using it on a frequent basis. It would be nice if there was an option based on total hours used throughout the month.
What problems is the product solving and how is that benefiting you?
It's helped me connect with people on a global level, which has allowed me to expand my business. I find it to be one of the easiest solutions to connect with others.
Essential Remote work tool
What do you like best about the product?
Zoom has been a key tool we utilize for remote meetings, especially being a fully dispersed team. Getting video calls with team members and clients is crucial to building our relationships.
What do you dislike about the product?
I haven't had many dislikes in regards to Zoom. Mainly, it's user errors where people don't know how to mute/unmute or find their camera and settings. So clearer instructions for first-time use could be helpful.
What problems is the product solving and how is that benefiting you?
We are a fully remote team dispersed around the world and Zoom helps us get video calls with our team and clients so we're able to have stronger relationships and connections.
Excellent for staff meetings and trainings.
What do you like best about the product?
Zoom is great for my staff meetings, allowing multiple members, and providing an area for presentation. My staff tends to use the comments to share links or resources. I also love the way it allows my image to be softened.
What do you dislike about the product?
I dislike having to pay money to have multiple participants and longer meetings, but I also understand Zoom needs to make money. Other than that, I don't have much to say around what I dislike.
What problems is the product solving and how is that benefiting you?
It allows my virtual staff to all come together, see each other, yet be in different locations. It has helped us with trainings, sharing videos, sharing documents, and more.
Zoom Review
What do you like best about the product?
Ease and simplicity of use. Widely accepted by most users.
What do you dislike about the product?
Sometimes when we share the link with a client, they say they have to download something first before they can access the meeting.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of not having enough time to physically meet with every client. Zoom creates efficiencies, and that benefits our agency.
I use Zoom at the law firm I work at to interact with our clients
What do you like best about the product?
It is very helpful that we are able to record the Zoom meeting at any point. It quickly downloads to a video that is easily watchable. The fact that you don't have to download a driver to watch the video is nice.
What do you dislike about the product?
I have not experienced really any downsides to Zoom. The only complaint I would have is that I do not always get a notification when someone joins the Zoom meeting.
What problems is the product solving and how is that benefiting you?
There are times that a client cannot meet in person. Maybe they live out of state, or do not have reliable transportation. There are other benefits as well. If one of the attorneys are away from the office, they can quickly long on to Zoom, which is helpful as well. Sometimes, speaking with someone on video chat rather than just a phone call, is more personable as well.
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