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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Love M.

Best business meeting app

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace is best ai feature meeting app which helps to collaborate the multiple users and same Time for meeting and training purpose.
And save the cost of the organisation.
What do you dislike about the product?
Connectivity issue facing in many cases.
What problems is the product solving and how is that benefiting you?
It helps to collaborate the multiple users for meeting at same time by screen sharing and video conferencing. Which save time and cost of company


    Dev S.

Dependable and User-Friendly Collaboration Tool

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
In the contemporary workplace, Zoom has emerged as one of the most dependable collaboration tools. Even for those who are not very tech-savvy, the platform is clear, simple to use, and effective. Features like screen sharing, breakout rooms, and meeting recording make remote work and training sessions much easier, and the audio and video quality is generally good.
What do you dislike about the product?
Although Zoom Workplace is generally dependable, there are a few things that could be done better like Regular Updates: Workflow may be disrupted by the platform's frequent updates, particularly when attending a meeting at the last minute.
What problems is the product solving and how is that benefiting you?
Particularly in remote and hybrid settings, Zoom Workplace has greatly enhanced team collaboration. By offering dependable video meetings, chat, and collaboration tools on a single platform, it addresses the difficulty of maintaining communication between remote teams.


    josue R.

Accessible, Multi-User Platform with Occasional Connection Issues

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Zoom Workplace is accessible and can be used anywhere, which significantly enhances our ability to conduct meetings and interviews no matter the location. This flexibility is crucial for staying connected and communicating effectively with new clients. I also value the capability of Zoom Workplace to accommodate several users from different regions, which is vital for maintaining contact with people worldwide. This feature helps my company stay connected and strengthens our collaborative efforts. Furthermore, the setup for Zoom Workplace was straightforward and uncomplicated, allowing our team to transition smoothly from our previous product. Overall, these features contribute to a seamless and effective communication experience.
What do you dislike about the product?
I find the connection with Zoom Workplace sometimes problematic. It can be unreliable, affecting the quality of virtual meetings and interviews. Additionally, the interface could use improvements as it might not be as user-friendly as it could be.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings, improving client interactions and communication. It's accessible anywhere, allows multi-regional connections, and keeps my company connected effectively.


    Amar K.

Seamless Collaboration and Smart AI Features Elevate Teamwork

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
It offers a seamless collaboration experience through meetings, whiteboard features, and call scheduling across all platforms. I appreciate the AI-powered meeting summaries and smart recording, as they make teamwork significantly more efficient.
What do you dislike about the product?
The desktop app tends to use a significant amount of system resources during extended meetings. There are also extra charges for webinar add-ons, phone system features, and some AI functionalities.
What problems is the product solving and how is that benefiting you?
This platform streamlines communication and collaboration by combining meetings, chat, scheduling, phone, and whiteboarding in one place. With features such as AI-generated meeting summaries, cloud recordings, and integrated scheduling, it helps make sure that important discussions are accessible to everyone, even to those who were unable to attend. Overall, it improves productivity, reduces tool fatigue, and helps teams stay aligned regardless of location.


    Hari B.

Excellent Quality and Usability with Impressive AI Features

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
Video & Audio Quality is Great.
Easy to use.
Ai Comapnion.
Scalability & Security easy to manage.
What do you dislike about the product?
Technical issues whcih need faster resolution. (glitchiness, freezing, or connection issues)
Cost is litle bit high.
customer service will be slow or difficult to get a hold of for assistance.
What problems is the product solving and how is that benefiting you?
Collabration & Guest meeting.


    Aida F.

Effortless Meetings with Easy Setup

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom Workplace's ease of use, which makes participating in meetings smooth and straightforward. The initial setup was a breeze, as I would describe it as easy peasy. I particularly value its versatility in handling different communication styles, whether allowing for a solo speaker or facilitating dynamic group conversations. This flexibility enhances our meeting experience greatly. Given these benefits, I find myself highly satisfied with the platform, to the extent that I would readily recommend it to others.
What do you dislike about the product?
When using the Zoom Workplace phone app, it is not as easy to navigate.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to gather with colleagues when not physically available, offering an easy-to-use platform for meetings with options for individual speaking or group discussion.


    Non-Profit Organization Management

Effortless to Use with Great App Marketplace

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I like that it is easy to use, and that you can add apps from the thier app market place. Also we use calendly for meeting with our clients, and Zoom intergrates with calendly so when a client makes an appointment they get an email with a uniqu link to join the meeting.
What do you dislike about the product?
What I dislike about it is that you need to be on the entreprise subcription in order to get 1080p video.
What problems is the product solving and how is that benefiting you?
It allows us to meet client virtually no matter where they are. I'm base in Georgia and I meet with clients over zoom from all over the united states


    Ipqa O.

AI-Powered Features Make Zoom Workplace a Standout

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace have AI- powered features like:
- the AI companion can summarize meetings transcribe conversations, and extract action items
- these features help improve productivity and make follow-ups easier.
What do you dislike about the product?
Zoom workplace have bandwidth sensitivity like:
- with weak internet, audio and video quality degrade
- this can be a problem for remote or low-bandwidth users.
What problems is the product solving and how is that benefiting you?
Zoom workplace have solved problem like poor asynchronous comunication .
Team often struggle with asynchronous work. Zoom workplace's team chat has generative AI features- like thread , summaries and suggested quick replies- to help in catching up and participating without needing to scroll long chat history.


    Rohit W.

Outstanding Screensharing and Video Conferencing for Daily Use

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
One of the best screensharing and video conferencing software as a service product. used it daily for client troubleshooting calls as well as webinars. we can take control, breakout rooms are also there.
What do you dislike about the product?
Sometime the mobile app is slow. The pricing model is easy
What problems is the product solving and how is that benefiting you?
A robust solution was need for video conferencing for our client. They had in house software but it was slow. Zoom workspace was suggested and we are using it for last 3 years.


    Sai P.

Smooth Operations, Needs Lighter Performance

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom Workplace for its high quality and ease of understanding in virtual meetings. The interface is smooth, making it simple to operate sessions and easy to schedule meetings. I love that the initial setup of Zoom Workplace was very straightforward, which allowed my team to transition smoothly from Microsoft Teams. This combination of quality, simplicity, and ease of use makes the experience with Zoom Workplace highly satisfying.
What do you dislike about the product?
The performance of Zoom Workplace can be heavy on the CPU sometimes.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace effective for meetings, offering quality communication and user-friendly scheduling while maintaining a smooth and easy-to-operate interface.