Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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A Great way to connect online
What do you like best about the product?
The call connection is clear and it's pretty easy to use and help others understand how to use it. I like the waiting room because it gives the host control as to who enters the meeting and when.
What do you dislike about the product?
I do not like the fact that only one person can screen share at a time. There should be a split screen option for comparing things. I would like to see an option for that in future updates.
What problems is the product solving and how is that benefiting you?
It's making it easier to break down borders and connect overseas and such in business. It is flexible and affordable and helps me attend training without the cost of gas prices making it too expensive to get too big events.
They call it Zoom because it’s easy to use
What do you like best about the product?
Since becoming a Financial Advisor, Zoom has been intricate to the success of helping clients. We used to do business only in person, but once CV19 became the normal, it was unknown how we would succeed without the "intimacy" of being in person.
The screen sharing and remote access are extremely helpful!
Zoom also has broadened our customer base immensely!
The screen sharing and remote access are extremely helpful!
Zoom also has broadened our customer base immensely!
What do you dislike about the product?
Remote access doesn't work on iPhones or Chromebook. It would be extremely helpful if this could be changed.
I have problems with screen sharing and remote access, To me, those options should be put in a little more accessible and viewable place. It's kind of embarrassing when you have to try this and try that...
I have problems with screen sharing and remote access, To me, those options should be put in a little more accessible and viewable place. It's kind of embarrassing when you have to try this and try that...
What problems is the product solving and how is that benefiting you?
Our customer base is now larger
We grew our business during CV19~~~!!
We grew our business during CV19~~~!!
New way to give personal service
What do you like best about the product?
The ability to control when I will meet with my customer
Also, the ease of use by the customer, without regard to their technical abilities.
Also, the ease of use by the customer, without regard to their technical abilities.
What do you dislike about the product?
There is not, any item that I dislike, A lot of the frustrations that colleagues have is because they don't take the time to make their clients comfortable with the tool,
I do not use Gmail or google contacts, so it is always a challenge to schedule a meeting with more than one person.
I do not use Gmail or google contacts, so it is always a challenge to schedule a meeting with more than one person.
What problems is the product solving and how is that benefiting you?
I guess I just take it for granted when there is an upgrade.
I love zoom easy to use and I like I can add backgrounds we use this for work all the time.
What do you like best about the product?
I like that I am able to use it to talk clients and on a personal note I like to use it to watch my mother who has dimentia while I have to step out of the house. I can be there with her while I have to run the roads.
What do you dislike about the product?
One current thing I dislike is it is not being supported on chrome book and this is what I use for watching my mother. The other thing would be that when i travel from home office to work office for some reason the sound option changes on its own and i have to reconfigure the sound not sure if it is a zoom thing or not.
What problems is the product solving and how is that benefiting you?
Zoom has been able for me to have the freedom to meet with clients from my own home office. It has also given me peace of mind for my own personal account that I purchase just to monitor my mother plus she likes that she gets to see other family members faces from the computer.
Easy, stable and scaleable way to meet with teams anywhere in the world.
What do you like best about the product?
Simple to use. I work with a number of Seniors and they were able to catch on to using Zoom quickly. Some have issues with knowing how to mute themselves but other than that. They got it quickly and I like that.
What do you dislike about the product?
The host should have the ability to mute and unmute anyone in their meeting. From time to time, people have children, dogs and background noise that should be muted and unmuted by the host.
What problems is the product solving and how is that benefiting you?
I work with a number of Senior adults who are not tech savvy at all. Being able to meet by simply sending an email link has given me the ability and flexibility to convene meetings with anyone at any time in any place.
Zoom does the job!
What do you like best about the product?
You can set it up for a large group mtgs with 1000 people. It helps with large meetings and adding people who just want to listen in but not necessarily participate.
What do you dislike about the product?
Sometimes the mute is confusing to use.it works well. No, it serves its porpoise well.Make it easier to mute and u mute. As soon as possible for improvements id like to see.
What problems is the product solving and how is that benefiting you?
Allows me to have large group meetings. Some other apps have a limit but Zoom I can go up to 1000. Yes. It's productive. Performance has increased. Easier to get meetings done quickly
Powerful tool for meetings, trainings, and events
What do you like best about the product?
Seeing participants online makes a bid difference to the quality of the meeting. It enables us to offer programming to participants all over the world.
What do you dislike about the product?
Sometimes people don't have enough bandwidth to stay visible in the meeting, or their screen freezes and sound becomes garbled. It may not be a zoom problem, but I wish their was a solution.
What problems is the product solving and how is that benefiting you?
Attendance in our programs has been limited to people who can afford to travel where the event is being held. Now that barrier is gone and we are able to serve a wider audience.
Excellent teaching tool
What do you like best about the product?
I work with low-income students and most of them don't own a computer, but they can take their lessons through zoom. Despite not being very tech-savvy, they were able to download the application without any problem and start using it with minimal training.
What do you dislike about the product?
The whiteboard is not as good. It's much easier to write on a real board, so Math classes are a challenge.
What problems is the product solving and how is that benefiting you?
The pandemic forced us to use zoom, but now I would never go back to in-person classes. We save on rent and the classes are as efficient. Moms with little children can study with us. They just mute themselves until it's time for them to participate. Then we hear all the crying and the baby noises, but some of my best students are young mothers with infants that could have never been able to study without zoom.
Also, many students could never make it to class because of traffic and work schedule. Now they can take their class right after they leave their job, for they don't have to get to a physical room and they can also see the recording if they miss a part of it.
Also, many students could never make it to class because of traffic and work schedule. Now they can take their class right after they leave their job, for they don't have to get to a physical room and they can also see the recording if they miss a part of it.
Brilliant video conferencing application
What do you like best about the product?
The UI of Zoom is easy to use providing a rich experience. The polls and whiteboard features make it easy to have control over the class when I teach my students. The upper cap on the number of participants is sufficient for me.
What do you dislike about the product?
Sometimes the video acts abnormal and flashy to the extent that it feels useless to the other person sitting. Quality depends on network speed. I live in a suburban region where speed often fluctuates resulting in the poor video output which is irritating at times
What problems is the product solving and how is that benefiting you?
Cost-effective solution to provide an online learning experience with a minimum amount of investment. I can reach a greater number of students now. Moreover, the sessions can be recorded which would not be otherwise possible in offline classes.
Zoom has enabled the homebound in our community to participate in activities from home via computer!
What do you like best about the product?
I love the aspect that it enables people to participate from their homes when they are unable to do so in person and get the most out of community activities including church bible studies. Covid really put our communities at a standstill and we had to stay at home. We had to shelter our vulnerable elderly loved ones from getting Covid. People had to become creative with communication and Zoom really stepped into to fill the void. It really helped those who wanted to do a group chat and see people much easier from a computer than on the tiny screen of their cell phone. After Covid, it has addressed a new need. It has enabled us to go out into our communities and hook up computers for the ill, and homebound members of our community so they can participate in activities they did before Covid and before their decline in health. Some people still prefer human socialization so we do a hybrid model where some people participate in person and other people are on Zoom. We can see each other via a television screen.
What do you dislike about the product?
What I dislike is that I use Zoom from a remote countryside area. If your internet goes down for a minute as the Host of the meeting it provides errors for the rest of the users and after about 5 minutes shuts them off Zoom and you have to restart a new meeting. There needs to be a function where you can set a secondary host for the meeting and if your internet goes out and you are dropped from the meeting the secondary host is automatically made the temporary host until you log in and restore yourself as primary host. Right now it just errors up and everyone is dropped from the meeting. I am not exactly sure how this type of idea would be accomplished software wise but it would enable the meeting to continue seamlessly among participants and not force those who are not as tech savvy to try to figure out how to relog into a meeting.
What problems is the product solving and how is that benefiting you?
As mentioned about it is enabling those who are unable physically to attend a meeting to do so from the comfort of their homes and be a participant in their organizations and communities in new ways.
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