Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
All around must-have tool that continues to evolve!
What do you like best about the product?
It is UBIQUITOUS. It is THE solution for online connection and it continues to be the most accessible & effective service out there. I use it a all day, every day.
What do you dislike about the product?
Zoom takes a bit of fanangling to get all the settings where you want them to be. Some are on the website, some are in the app - and there's no real "preview" of what those settings look like.
What problems is the product solving and how is that benefiting you?
Zoom makes it possible for me to work from anywhere with anyone. It's an indispensable tool to my business. It integrates with EVERY tool in my business digital ecosystem & outperforms all the "free options" out there
Zoom has allowed the church to communicate and fellowship during the pandemic and beyond.
What do you like best about the product?
The platform allows everyone to see each and contribute as well as having the necessary filters to insure the least interruption possible during the virtual meetings.
What do you dislike about the product?
The downsides of using any any virtual platform has nothing to do with the actual software but with the internet connections, especially if there is a drop in the connection.
What problems is the product solving and how is that benefiting you?
Though it took a while to get used to the platform, the ability to enter the homes of people at any assigned time is a plus. The congregation actually loves being able to worship at home without the fuss of traveling, in our case, long distances to be together.
Secure and reliable
What do you like best about the product?
I need to connect in multiple countries and host several meetings a day. The app doesn't seem to crash and the security controls work. I have only ever been in one meeting that got zoom-bombed and it wasn't using all the available security tools.
What do you dislike about the product?
I wish it were possible to sing together on zoom!
What problems is the product solving and how is that benefiting you?
Since I and most of the rest of the human race started using zoom it has built more new tools than I even want to use. The biggest issues for me have always been security and reliability.
Zoom meets a vital need with excellence
What do you like best about the product?
It is difficult to choose one aspect that is the most helpful, but I think the ease of using a service that is secure and accepted as an industry standard. It is compatible with multiple devices. It is now so well known that no explanation is necessary when onboarding a new client. When we first started with Zoom, it was relatively new, so the ease of use has grown with its wide acceptance.
What do you dislike about the product?
I haven't found much to complain about with Zoom. When a glitch is encountered 99% of the time, it's more about the connectivity of the internet service than the Zoom platform. The only limit that would be helpful to change is adding the ability to have more than one person on my account to schedule New zoom meetings. I have volunteers that assist our ministry who need to use the account periodically, but they cannot set up a zoom meeting without being added at a cost to the ministry account.
What problems is the product solving and how is that benefiting you?
We began distance counseling before the pandemic. The other video meeting services available at the time were glitchy, had poor video/audio, and were just not reliable for a one-hour counseling session. A friend recommended this new video call service called "Zoom." after using the other services that were available before Zoom, we were immediately impressed with the quality of Zoom and the features that we didn't have with other services, The Share screen feature is great since many times our clients need to see concepts visually.
Zoom is by far the best video conferencing tool
What do you like best about the product?
I like the ease of use of Zoom, and the ability to access via mobile or computer. I also like the screen-sharing capabilities.
What do you dislike about the product?
I dislike the way it integrates with a third-party calendar. I would like to add a recurring event but not require it to connect to a third-party calendar.
What problems is the product solving and how is that benefiting you?
Zoom is allowing people to come together, with video or without, to share their screens or not. It allows teams to meet.
Zoom is awesome!
What do you like best about the product?
Zoom is the easiest platform we have tried. We work with a variety of ages, from kids to elder adults, and the ease of use is key for crossing this wide age gap. Also, the consistency of experience across device types makes it easy to troubleshoot with participants remotely.
What do you dislike about the product?
I don't love that every time someone logs in there is a loud announcement about being recorded, especially when we are recording something and it Interupts the recording, however, I understand this is an important feature, I just wish it was less distracting.
What problems is the product solving and how is that benefiting you?
Connecting our congregations and youth groups during the pandemic and finding ways for our groups to be in relationship despite social distancing. Even though much fo what we do has returned to 'normal' pre-pandemic, we still utilize zoom regularly to connect groups that are not geographically central to one another.
Great! I’ve used it for work and for keeping in touch with friends!
What do you like best about the product?
It's easy to use and easy to share! I like that I can copy and paste the link and drop it into the group chAt or if I'm at work I can instantly spin up that chat and send it.
What do you dislike about the product?
My COVID it allowed me and all of my friends to stay in touch and we use it to this day! We have weekly zooms even with our friends who live in different cities in the same state!
What problems is the product solving and how is that benefiting you?
Zoom should probably have a meeting attendance feature. It's not integrated with outlook which makes sense - but a feature that allows you to import a list of invitees would be nice.
Easy to use
What do you like best about the product?
It's very easy to use. I haven't had many glitches. Unlike some other platforms, this one seems secure and more user-friendly and functional. I have not had any issues using it.
What do you dislike about the product?
The price, I feel like it could be cheaper. If there was a per use option that might be nice. I found it hard to try and figure out how to set up a background.
What problems is the product solving and how is that benefiting you?
I work remotely with clients that are all over CA so Zoom makes this possible otherwise I would be limited to only local business. It gives me access to people that I would not normally have access to.
Very user friendly even for non tech people.
What do you like best about the product?
I love that it updates quickly, high-resolution video and I use the Pin to multiple screens a lot.
What do you dislike about the product?
Honestly it is barely a dislike, sometimes if don't make sure it is updated prior to a meeting there can be a glitch in joining a meeting.
What problems is the product solving and how is that benefiting you?
Functionality across different operating systems, networks, and even continents.
Zoom has made meetings very efficient. No need for office setups
What do you like best about the product?
I love Zoom's screen sharing option. I also love that they have breakout rooms. it is very manageable and user friendly
What do you dislike about the product?
During breakout rooms, I cannot force the participants to be put into their assigned rooms. There should be an option where I could override them into putting them into their respective rooms instead of having to do it themselves. There should also be an option where we can pin messages in the chatbox for attendance link or file links for everyone to see everytime.
What problems is the product solving and how is that benefiting you?
It solves the problem that the pandemic created. It made connecting with colleagues easier and it made communication easier. It also enabled opportunities for those who cannot attend the meetings in person.
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