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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mallory S.

Highly recommend for business!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been helpful in communication and collaboration during the pandemic with my clients. I love that they offer HIPAA compliant options as well which is necessary as a behavioral health therapist. I also work with kids, and Zoom has always had a screen sharing functionality that is helpful.
What do you dislike about the product?
Sometimes when the other user does not have the upgraded version of Zoom, they tend to get kicked offline during our calls. I would like to see improvements made here as I don't think that should be the case.
What problems is the product solving and how is that benefiting you?
Zoom has solved large scale video conferencing without breaking the bank or the web. They have added several features that are useful for others using the platform such as chat, break out sessions within large conferences, and white board.


    Sean M.

FAAD Business is better because of ZOOM

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
ZOOM communication tools are so portable because of its platform durability. I have conducted business and closed deals faster and easier using video conferencing and the calendar options.
What do you dislike about the product?
I have not found any downsides of ZOOM. The monthly subscription is reasonable and recouped as I generate new and recurring business.
What problems is the product solving and how is that benefiting you?
ZOOM is allowing older and younger business owners and customers to interface seamlessly. As an IBO, I have realized the positive impact video conferencing is having on my family, friends and business associates.


    Roland R.

Therapy requires a stable, consistent interface between people, Zoom was there when I needed it!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Flexibility without complication. I can have 2 people or 300 on the zoom platform. It is easy either way, as it can be simple or protected, secure, and complex. Perhaps most valuable is how we have become a zoom society that is comfortable being in meetings that span the world.
What do you dislike about the product?
There can be many ways that people sign in and connect. Sometimes we can have too many choices when first learning. People don't access the support videos unless they must. Also, we still need more societal expectations about how to behave during video conferences, like mute yourself, people!
What problems is the product solving and how is that benefiting you?
As a psychologist, I am able to meet with people in an expanded region that physically could not meet otherwise. I also find that very busy people appreciate the option of not taking off time to drive to an appointment in the middle of the day.


    Daileen R.

I love zoom

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love the flexibility, the easiness and the organized zoom makes all meetings and church services. Everything goes very smoothly and everyone that comes into encounter with my zoom room they love it
What do you dislike about the product?
I don't have any complaints or dislikes about the app I think it's great and every feature is a perfect addition to the program.
What problems is the product solving and how is that benefiting you?
Zoom has made it super easy to hold counseling sessions privately and confidential. Also makes church services to be streamed to multiple people in multiple states which is amazing to be able to do even people out of the country


    Carol C.

Doing business with team members and clients who are scattered geographically is easy with zoom.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Being able to share videos, websites and pdf files on zoom is great way to communicate.
What do you dislike about the product?
Zoom offered me a discount for the renewal. However, I could not apply the discount ahead of time. I tried because I would be out of town and out of internet range on the discount day Feb. 7. So I missed the discount and was billed full price of $163. It was so disappointing to not be able to pay ahead.
What problems is the product solving and how is that benefiting you?
Having a meeting and sharing inspiration and questions with one another.


    Pamela W.

Zoom Review - Pam Williams

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of using Zoom. Whether it is scheduling a meeting or accessing the meeting, it is easier than most platforms I have encountered.
What do you dislike about the product?
Maybe the only thing is the time it takes to download my video into Google Drive, but I don't think that has anything to do with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom helps me to communicate with my clients that are not local. I have clients across the country and they all find it easy to download and use Zoom.


    Design

Great product and service.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use, with a lot of great features available to utilize depending on need. Background adjustments have improved dramatically from the early days of the pandemic.
What do you dislike about the product?
The recording feature settings seem to operate differently than anticipated. While it's easy to turn off, despite having turned off the auto record feature, it still starts every meeting in record mode despite not having it set that way. It would be nice to simply have a record button present when a new meeting is created to set the recording to start.
What problems is the product solving and how is that benefiting you?
The ability to meet easily, quickly and efficiently with my business colleagues on a regular basis wherever I am. Keep the innovation and features along with a great UX coming, it means a lot to us.


    Higher Education

Great at keeping me connected, even after the pandemic

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love being able to stay in touch with members of my organization, despite not living near them. Setting up a meeting is easy and I appreciate the features zoom offers.
What do you dislike about the product?
Sometimes the technical difficulties are prohibitive. I also don't like that someone has to be a host to share screens, because sometimes I need multiple people to present and that gets convuluted
What problems is the product solving and how is that benefiting you?
I don't live near the people I need to meet, so zoom is great for letting me manage that team from a distance. Without zoom, I would be forced to do this all via phone call and I don't know that it would be as effective.


    POLLY S.

KEEP CONNECTED

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
SEEING ONE ANOTHER LIKE IN PERSON, GETTING AN IMMEDIATE RESPONSE.i
What do you dislike about the product?
WHEN THERE IS A BIG PARTICIPATION, NOT ALL FACES OF THE PARTICIPANTS CAN BE SEEN IN THE SAME PAGE, NEED TO TURN TO THE NEXT SCREEN AND BACK ALL THE TIME.
What problems is the product solving and how is that benefiting you?
ONE CAN ATTEND A MEETING WITHOUT TAKING THE TIME TO TRAVEL. DISCUSSIONS CAN BE CARRIED OUT AND DECISIONS CAN BE MADE, MAKING THINGS DONE MORE CONVENIENT, EFFICIENT AND EFFECTIVE.


    Karen M.

Zoom is an ideal tool for collaborative meetings and math tutoring

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Before the pandemic, my Zoom use was sporadic, but it became an ideal tool for career coaching and math tutoring. I appreciate the ease of setting up and sharing meeting invitations. My clients and students have no difficulty logging in. The feature I'm particularly excited about is the whiteboard. I used to log my iPad in as an additional attendee to create a whiteboard, but I love that I can just pop it up using the Zoom platform. It's so easy to use, and my students are always impressed. Sometimes, they'll take a screen shot of the work we've done to use as a model for their homework.
What do you dislike about the product?
I don't have any criticisms to share. Everything works well for me.
What problems is the product solving and how is that benefiting you?
Whether I'm coaching, tutoring, or just meeting up with my friends, I love that Zoom gives us a chance to meet face to face. During the pandemic, we even held family game nights with people who were actually in various states and time zones. As COVID still continues to be a concern, Zoom allows me to meet one on one with students without having to be in the same room.