Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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Easy to use as newbie, but lots of tools as needs and skills increase. Widely usable
What do you like best about the product?
Ease of use, ability to add foreign subtitles, screen sharing, chat box +saving chat, Google Calendar compatibility, ability to invite with just a link, ability to mute distracted others if needed during a meeting, and ability to view shared screen only or to add speaker view or all participants!
What do you dislike about the product?
Nothing... but...Wish I could pre-set/ schedule breakout rooms. A set of drawing tools, such as in Canvas, would be helpful. Easier and better compatibility with backgrounds would be good... not yet seamless.
What problems is the product solving and how is that benefiting you?
Meeting face to face in times of health challenges so I can be responsive to clients. Recording meetings when I cannot be present even virtually.
Zoom is so easy to use and fool-proof
What do you like best about the product?
I like how zoom maintains its intuitive platform and does not sacrifice user-interface for needless updates.
What do you dislike about the product?
I sometimes think the relationship between a user's zoom meeting room and a specific meeting url is confusing. I wish it was just that everyone had one zoom meeting room and we left it at that. Finding the correct url can be challenging.
What problems is the product solving and how is that benefiting you?
My business works from home and from different geographic areas, its so easy with zoom.
Small non-profit benefits from Zoom
What do you like best about the product?
Zoom is very user-friendly and took little training to orient staff to using even staff that have minimal experience with technology. It's simple to use for training and I like that we can share our screen and PowerPoint.
What do you dislike about the product?
The only downside is paying for each user at our agency when we are a small non-profit. Maybe small group packages or discounts for non-profits. Other than that Zoom has been easy.
What problems is the product solving and how is that benefiting you?
Zoom allowed our agency to quickly shift to a hybrid model during the pandemic and we continue to use the platform. Before our use of Zoom, we never would have considered having remote staff. It has allowed for easier access to meetings locally and state-wide and reduced the amount of time spent driving.
Good tool for meeting remotely
What do you like best about the product?
I like that there is a zoom button to add to the calendar invite on gmail.
What do you dislike about the product?
I dislike how ugly the calendar invites are though after adding zoom. They are long.
What problems is the product solving and how is that benefiting you?
I set up interviews for my clients with zoom. I like that its fast to set one up for others even though I myself am not attending.
EXCELLENT!
What do you like best about the product?
The videos are high quality, you can talk to many people at once and with excellent audio quality without cutting out.
What do you dislike about the product?
That the time is very short for free accounts, that could improve, so everyone can make better use of it.
What problems is the product solving and how is that benefiting you?
help me ensure the security of communications and create a more inclusive experience for the participants
I use it for business meetings
What do you like best about the product?
The fact that you can schedule imprompt to meetings and during COVID we were still able to meet.
What do you dislike about the product?
I had difficulty trying to upload a background filter. It would be nice if you had some filters that we could use. Perhaps you have them and I just don't know how to do it.
What problems is the product solving and how is that benefiting you?
When we can't get together in-person, it is nice to be able to meet virtually.
Reliable and easy to use.
What do you like best about the product?
Great features including the remote access control. I enjoy the screen share and mark up tools. I also like being able to make other attendees host so I can leave and the meeting can continue.
What do you dislike about the product?
The only big dislike I have with Zoom is that you do not get a notification when someone enters the waiting room. This needs to be added. So annoying when you are working on other task while waiting for attendees to enter and not know it.
What problems is the product solving and how is that benefiting you?
I am not sure what problems Zoom is solving?
ZOOM IS BETTER THAN TEAMS
What do you like best about the product?
THE WAY IT LOOKS AND THE WAY THE GRID VIEW LETS ME SEE EVERYONE AT THE SAME TIME - UNLESS THERE IS TOO MANY PEOPLE. I LIKE THE DIFFERENT VIEW THAT ARE OFFERED AND HOW EASY IT IS TO SCREEN SHARE AND I REALLY LIKE THE PERSONAL ZOOM ROOM. I USE THAT FOR SO MANY THINGS.
What do you dislike about the product?
SETTING UP CLOUD RECORDINGS TO VIMEO IS NOT AS EASY AS WE WOULD LIKE. WANT TO BE ABLE TO MAKE CHANGES FOR EVERYONE IN THE COMPANY AT THE SAME TIME AND IT SEEMS LIKE WE HAD TO DOWNLOAD THE VIMEO APP FOR EACH ACCOUNT TO RECORD THINGS TO VIMEO SINCE ZOOM SPACE IS LIMITED.
What problems is the product solving and how is that benefiting you?
TRAINING IS MUCH EASIER WITH REMOTE WORKERS WHEN WE CAN SCREEN SHARE. SAME THING WITH TROUBLESHOOTING THINGS WITH OUR SAAS VENDORS, IT SO MUCH EASIER THAN EMAILING OR TRYING TO RESOLVE AN ISSUE OVER THE PHONE.
The absolute best software for team meetings and presentations.
What do you like best about the product?
It works across devices. I can join a meeting from my phone or host it on my Macbook or my PC. When I send a zoom invite I never have to worry about the person on the other end having issues joining the meeting. Very reliable. I also really love how good the audio and video quality is. Even presenting my screen works great on wifi.
What do you dislike about the product?
Not much to dislike to be honest. The only thing I can think of is that sometimes switching inputs (speakers to headphones) in the middle of a meeting can cause issues. But it doesnt really happen frequently.
What problems is the product solving and how is that benefiting you?
We use Zoom for presentations and team meetings. It is a phenomenally good tool if you need to share your desktop screen to others for a sales call or a product demo. As a meeting tool, i works very well too with tons of options for sharing and collaborating.
Extremely impressed and satisfied customer
What do you like best about the product?
extremely ease of use for non-technical people. We're now able to "onboad" even (most of ) our older clients in very short order. Has revolutionized working remotely/ virtually with clients and trainees!
What do you dislike about the product?
still have occasional challenges using your tools to improve our facial images in spite of good camera and lighting. your adjustments are challenging for novices.
What problems is the product solving and how is that benefiting you?
Even before Covid we really needed a tool for interacting and co-working with our remote representatives and Zoom was a near-perfect fit. Same with our representatives living too far from one of our nearest offices to them. Covid forced us to "pivot" to Virtual meetings within days of the Covid "lockdown" and allowed us to maintain and tp actually increase momentum, business and revenue. in most of our territories our incomes have increased through the increased efficiencies of using Zoom. Thanks
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