Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is essential for my law office.
What do you like best about the product?
It is so easy for me to set up meetings and for clients to log in once invited.
What do you dislike about the product?
If you log in on one computer, if you use another computer you have to log in all over again. It's not a major issue.
What problems is the product solving and how is that benefiting you?
Making it so much easier to meet with clients on their schedule and without having to have them get transportation to my office.
Work a new way
What do you like best about the product?
It was easy to set up the link to send to everyone either via email or text. Placement on the calendar was sometimes a challenge but after a few tries was able to set it up.
What do you dislike about the product?
YOu have to have a business account to go beyond an hour and to record the proceedings, but not really something to complain about as they have to make money for the service.
What problems is the product solving and how is that benefiting you?
My board of directors travel with their jobs and personal lives and it makes it easy to reach the group at the specific time for meetings.
I love Zoom for meetings! The user interface now has a whiteboard feature too. It's really good
What do you like best about the product?
It's easy to set up meetings and get them on my GCal.
What do you dislike about the product?
I'd like to see more updates to the User Interface. A new look without changing the fundamental aspects could make it more fun.
What problems is the product solving and how is that benefiting you?
I teach my classes on Zoom. It's great for live meetings or for my class recordings.
Works Seamlessly
What do you like best about the product?
It just works! I frequently have meetings via Zoom. I have a meeting link that takes the hassle out of scheduling and everything is automated and just works.
What do you dislike about the product?
There's not much to dislike. It just works. A while ago there were privacy concerns, but I don't think that is much of a worry.
What problems is the product solving and how is that benefiting you?
Working remotely can be difficult. Having a good system in place to make it a breeze goes a long way. A meeting link and Zoom take away the hassle of scheduling and make it easy.
Fantastic product and service
What do you like best about the product?
It seamlessly integrates with Google calendar, so creating meetings and sending them out to clients with invites is super simple.
What do you dislike about the product?
I find the plugin for Chrome a little clunky and when recording video of the call, the quality is hit or miss as to how large the file will be.
What problems is the product solving and how is that benefiting you?
It just makes our life pretty easy for meetings and also running online castings and rehearsals.
I use Zoom in my business daily for remote coaching, mentorship, & attended mastering sessions.
What do you like best about the product?
The ease of use in scheduling and hosting online meetings and small events is extremely convenient with the user experience design.
What do you dislike about the product?
There is no integrated direct-mailing tool when scheduling meetings. You can select which mail client you use to send emails from your personal email, but not directly from within Zoom. Perhaps there is a Zapier integration that may do this, but I haven't looked, yet.
What problems is the product solving and how is that benefiting you?
I host a podcast and conduct remote attended music mastering sessions, as well as private mentoring and coaching through zoom. All of Zoom's features make business flow extremely efficient and allow me to focus more on getting the work done, than on trying to troubleshoot a piece of software.
Positive Experience
What do you like best about the product?
the different options when using it, when I need to leave I can transfer host, the sharing, the sharing of sound from my computer area ll very helpful
What do you dislike about the product?
That participants using a phone usually tell me they have to download an app. i wish it was easier for all , some with not such good computer skills can get on. and shorter invites too for those who can just click and join.
when put in the waiting room, how to go to the waiting room and return is not easy.
when put in the waiting room, how to go to the waiting room and return is not easy.
What problems is the product solving and how is that benefiting you?
many have become ZOOMQUEENS as we all got hit with COVID. We are able to have somewhat face to face via technology meetings which always help with meeting engagement.
User Friendly and Stable
What do you like best about the product?
I like upgrading my image
The stability of the platform is reliable
People can easily figure it out. My 90 year old relatives can.
resolution is good
screen sharing is easy
The stability of the platform is reliable
People can easily figure it out. My 90 year old relatives can.
resolution is good
screen sharing is easy
What do you dislike about the product?
Changing how my user name appears is not easy. I have an account I manage for a volunteer role and that account name shows up on professional calls, also on interviews and then I have to explain while I hasten to change it.
I also would like to more easily change my background from clear to blurred. Would be great if these settings were in the window instead of a separate window that needs to be opened
I also would like to more easily change my background from clear to blurred. Would be great if these settings were in the window instead of a separate window that needs to be opened
What problems is the product solving and how is that benefiting you?
Not meeting in person, saving gas! Saving time! Sharing descktop views. Tech help for my parents from far away. I love the recent adoption level and comfort with it.
Virtual classes for kids
What do you like best about the product?
Allows to get together participants virtually from all over the globe. Ability to share screens, interact as a group and break out into smaller groups, ability to annotate together.
What do you dislike about the product?
The muting function is always a pain. We work with small kids and sometimes it takes forever for them to mute and unmute themselves. Back in the beginning when the host was able to control muting it was much easier to function.
What problems is the product solving and how is that benefiting you?
Being able to run classes across geography. Also, being able to share a presentation on a screen such that everyone sees it clearly. Finally, being able to record a meeting and share it with participants who were not able to come has really helped our business.
Everything you need for running a business in the 'new normal' world
What do you like best about the product?
Zoom is great for being able to quickly get face-to-face with my clients and vendors quickly and easily.
What do you dislike about the product?
Sometimes Zoom isn't as reliable when communicating with international workers. I assume this is likely because of the connection speed of the user on the other side, but it would be great if it degraded the quality in a more usable manner.
What problems is the product solving and how is that benefiting you?
It's indispensable for meeting with my team and prospects without having to leave my home office. This saves time, money, and the environment. I've always believed that video conferencing should have been adopted a long time ago to replace air travel for sales, I just never thought it would take a pandemic to make that a reality.
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