Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom brings us together
What do you like best about the product?
The recordings of my zoom sessions that I can share with others.
Can users post a recording to YouTube?
Can users post a recording to YouTube?
What do you dislike about the product?
Users that do not allow visibility of meeting attendees. This happens with government agencies that use Zoom for public meetings. I object that as an attendee, I am not able to see other attendees, as I would at an in-person meeting.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with my students in real-time. It is a fulfilling experience.
Also, I like to review my teaching methods in the zoom recordings. It makes me better at being a teacher.
Also, I like to review my teaching methods in the zoom recordings. It makes me better at being a teacher.
Overall good, easy to use
What do you like best about the product?
My favorite thing is the ability for multiple people to provide markups and that they do not disappear like they do on MS Teams. Also, call stability is pretty reliable for both the video and voice. I also like that you can set up a personal conference room where once people have the information they can just join rather than needing to wait on me to set up a new zoom meeting and send out a calendar invite. Scheduling meetings is thankfully fairly straightforward as is actually starting or joining a meeting.
What do you dislike about the product?
Below is a list of some of the things I dislike and a few things I would change.
- wish it was a little cheaper to have a full license
- I have a hard time getting my name in the bottom to show up as the same thing between calls. I have several iterations of my name/pronoun/company name but can't get it to be consistent I see this, especially with standing meetings. But I've also had this issue when I log in from a different computer or from my tablet.
- I wish similar to ring central it was easy to transfer calls between desktop and phone
- I wish that it always popped up with a video preview before joining the call.
- I wish there was an easy "capture" button for markups on screen shares, I spend a lot of time in meetings for coordination that have sketches on top of the document that is screen shared and it would be very useful to have an easy screenshot and save option rather than having to use another software.
- wish it was a little cheaper to have a full license
- I have a hard time getting my name in the bottom to show up as the same thing between calls. I have several iterations of my name/pronoun/company name but can't get it to be consistent I see this, especially with standing meetings. But I've also had this issue when I log in from a different computer or from my tablet.
- I wish similar to ring central it was easy to transfer calls between desktop and phone
- I wish that it always popped up with a video preview before joining the call.
- I wish there was an easy "capture" button for markups on screen shares, I spend a lot of time in meetings for coordination that have sketches on top of the document that is screen shared and it would be very useful to have an easy screenshot and save option rather than having to use another software.
What problems is the product solving and how is that benefiting you?
Zoom provides an easy way to screen share documents for markups. It makes it quick to and fairly easy to have quick on-the-spot meetings. I also use it as a platform for social game night calls outside of work - since its interface is so prevalent and easy to use the technical learning curve is not there like with some software.
I've been using Zoom long before the pandemic, and have always found it useful.
What do you like best about the product?
The remote support feature is what I like best because I have many clients who now know how to use Zoom and I can help them remotely. Thank you!
What do you dislike about the product?
How many screens have to pop before I am connected to a Zoom meeting?
What problems is the product solving and how is that benefiting you?
Remote access is easy for my clients and affordable for me.
Couldn't Do Business Without it!
What do you like best about the product?
The most helpful part of Zoom, for us, has been the ability to deliver our services during the pandemic. As Coaches, we would have been leaving our clients out to dry if we would have had to completely discontinue our services. Not to mention our employees. It also gives us the ability to break out into smaller groups and then reconvene, which is often easier on Zoom as we would not have had the number of rooms available to do so in person. It preserves the privacy aspect and group focus.
What do you dislike about the product?
The least helpful thing about Zoom has to do with it being technology based. Of course, there isn't much we can do about different programs, apps, browsers, and their ability to keep up with Zoom. We recently ran into a problem that was software-based and caused Zoom not to work. It wasn't the fault of the Zoom Application but the fix was lengthy and involved Intel Software causing a problem communicating with Zoom.
What problems is the product solving and how is that benefiting you?
As I mentioned before, with in-person services at a standstill for many companies, we too would have been shut down without the ability to see our clients this way. Now that we have established our services over Zoom we have incorporated it into our everyday process and best practices.
Easy video conferencing for a multitude of purposes
What do you like best about the product?
Zoom is very easy to use. I just log in and I can set up a meeting, copy or send invitations to others, or have "office hours" to meet without a pre-arranged scheduled time. I can also set different backgrounds or use an out-of-focus background for privacy.
What do you dislike about the product?
Generally speaking, there is not a lot that I dislike about Zoom. I would like some lower pricing models for small businesses, to make it more affordable. You might also make it easier to switch between accounts.
What problems is the product solving and how is that benefiting you?
Zoom makes it easier for me to connect with employees and customers at a distance. Yes, we could do a phone call, but a video call seems more personal. We've also been able to hold larger meetings and events online, which would have been difficult to do otherwise, due to COVID and geographic distance.
Zoom Online Review
What do you like best about the product?
I like the ability to record on a computer or the cloud, the breakout rooms, and the ability to spotlight easily and add people to a spotlight
What do you dislike about the product?
The lack of having two mouse cursors when you are sharing your screen working on issues.
What problems is the product solving and how is that benefiting you?
It works well for my online shows and recordings come out great.
I LOVE Zoom. I have tried just about every other video meeting software and none compare to Zoom!
What do you like best about the product?
The consistency in the quality of video is far superior to other platforms and software. They have greater functionality for my needs; specifically their screen share and breakouts rooms I utilize the most without ever experiencing glitching or lag.
What do you dislike about the product?
I wish I could set multiple hosts automatically for a meeting, but even as I type this I'm thinking there is probably a setting that does this and I just need to look into it.
What problems is the product solving and how is that benefiting you?
Since I've moved to a remote workforce and I truly believe as humans we are hardwired for human connection - it is amazing to still be able to visually see each other in order to still feel connected.
Reliable and always there when I need it.
What do you like best about the product?
Easy to learn and the interface is very intuitive. Meetings are easy to access as well as spur-of-the-moment online meetings.
What do you dislike about the product?
Not as easy to integrate with other 'ecosystems' such as Google or Apple.
What problems is the product solving and how is that benefiting you?
We are able to get our entire team together every day with minimal effort. The tools for recording meetings are exceptional.
I love Zoom!
What do you like best about the product?
I've been teaching on zoom since the beginning of the pandemic and have never looked back. It connects me with students from around the world, as well as connects me with friends and family that live away from my city.
What do you dislike about the product?
That the sound issues haven't been fixed or developed. I teach singing and to have a way to have music and speaking at the same time across participants would be incredible. Having two people be able to make sound at the same time would be a competitive edge compared to other platforms.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to maintain my work even if someone is sick, as well as connecting me around the world to students. It helped me keep my job over the pandemic as well, so I am forever grateful.
Excelent for Law Practice
What do you like best about the product?
The real-time video to voice synchronization. Especially for law professionals when a client is unable to meet or a meeting needs to be ad hoc, it is very useful.
What do you dislike about the product?
Not very applicable, there's nothing I can say I dislike... If it were the case I would not be using the system. Maybe the mute should allow a regular user to mute another regular user, sometimes they forget to turn off their mic and the host does not notice...
What problems is the product solving and how is that benefiting you?
Connectivity with clients across the world is much better with a video conferencing system thus making us more productive. Especially legal professionals while there is a learning curve to new technology there are CLEs to help thus making it more useful and usable in our profession.
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