Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
High quality video and easy to use
What do you like best about the product?
We have been very pleased with the quality of the video and audio during meetings. It is easy to set up and share and has been very reliable. I also appreciate that the mobile apps work great as well - both as a host and a participant.
What do you dislike about the product?
At this point, the only thing I have disliked is there was a learning curve to using the system well. It did take time to figure out how to most effectively use Zoom, but once I took the time to figure it out, I have been very pleased.
What problems is the product solving and how is that benefiting you?
The biggest problem Zoom helped us with was communicating effectively in a virtual environment. However, now that we understand the power of Zoom, we can quickly connect with team members around the world.
Zoom is easy to use and offers superior quality for basic web services.
What do you like best about the product?
My favorite aspect of Zoom is the screen-sharing feature. As an educator, I greatly benefit from the adaptability of this feature: it seamlessly enables me to control the screens I wish to share with my viewers. The design of this feature-- specifically the "share screen" button, as well as the pop-up window that thereafter displays multiple screen-sharing options-- appears thoughtfully designed with my interface in mind.
What do you dislike about the product?
I believe there is considerable room for growth regarding the application's whiteboard function. In addition to frequently slowing my computer functioning down, I tend to "lose" the whiteboard landing page when I present my full screen with multiple tabs open on my computer. In addition, I think the whiteboard feature would benefit from efforts toward increasing its functionality + accessibility. To be specific, the typing and drawing tools on Whiteboard do not personally "feel" intuitive to me as I use them. In all, I observe that Whiteboard currently mimics AUX principles of Microsoft OneNote. I reckon by contrast, however, that it'd be better served to parallel that of Microsoft Powerpoint: a widely used, navigable application that facilitates design/formatting options, and visibly queues "slides" to archive a user's generative content in real-time.
What problems is the product solving and how is that benefiting you?
I have been a subscriber to Zoom since 2020. Over the past two years, I have witnessed Zoom improve the reliability of its streaming service. I rarely encounter issues connecting with other users, which I especially appreciate in light of my profession.
An amazing online tool!
What do you like best about the product?
Zoom is simple and user-friendly online tool, it really helped me to schedule uninterrupted meetings with friends and colleouges.
What do you dislike about the product?
so far I like it the way it is and I don't have anything to say .
What problems is the product solving and how is that benefiting you?
Zoom is helping everyone to have well ordered meetings, online classes and above all it allows to make a recording of the session for those who can't make it.In short it makes life simple and enjoyable.
Zoom
What do you like best about the product?
This platform is easy to use for both customers and administrators.
Altered and adjusted backgrounds are beneficial
Altered and adjusted backgrounds are beneficial
What do you dislike about the product?
Continued price increases are impacting my decision to continue using the product.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients globally, create team meetings, and hold educational calls.
One of the three most important tools in my daily work
What do you like best about the product?
Zoom offers me a reliable video conferencing service that I use daily. The quality is good; breakouts come in handy in workshops, and reactions help to engage participants. Compared to other video conferencing services I like the video quality and filters. I don't even have to put on make-up because it's already in the studio effects.
What do you dislike about the product?
Sometimes it seems difficult for people to connect to the audio. However, I'm not sure if that is an issue of Zoom or their hardware or skills. It also takes a bit to switch between breakout rooms, that could be a bit more fluid.
What problems is the product solving and how is that benefiting you?
I work remotely as a coach and with a distributed team. Zoom keeps us connected. It is the basis for my remote coaching and workshop. If it wasn't for Zoom I would either have to travel or acquire clients locally, both I don't want.
A business essential
What do you like best about the product?
Zoom is incredibly easy to use and has a great workflow, you make an appointment or boot it up to access one already in your calendar and it's straight into where you want to go. As host it's incredibly useful to organise breakout rooms, recordings, and control the mics and cameras of participants if you're in the middle of an event, I've used Zoom for dozens of webinars and presentations through the pandemic, and will continue to do so now that I live and work far from the office.
What do you dislike about the product?
The functionality around not being able to notify a Zoom host that you're waiting in the waiting room of their other meeting whilst they have one in progress elsewhere can lead to you having to use alternate forms of communication to remind them they're running over. It would be nice if they received popups or notifications on the dashboard to say people are waiting to get into the meeting the host is supposed to be in!
What problems is the product solving and how is that benefiting you?
It's highly beneficial for team networking, and really the first and only main problem is keeping us connected whilst we work remotely. I do not like monitoring software, and even something like Slack does this, despite not being exactly designed for it, but with Zoom, because of the ease of workflow you feel like you're only a few clicks away from your colleagues and an essential decision.
Zoom Review
What do you like best about the product?
Zoom is simply just easy. Its interface is user-friendly, loads quickly, versatile across different devices (cell phones, laptops/Macbooks, PC's, etc) and looks clean and professional. It is easy to invite others to meetings, especially just by sending a link. Having a conference is easy by muting everyone so that only one person is speaking at a time. Zoom has a bunch of advanced settings and options like screen sharing and whiteboard use for presentations. It is an amazing tool! Zoom is so much better than Microsoft Teams, Go To Meeting, Skype or WebEx.
What do you dislike about the product?
Some of the settings are difficult to find and it's not always clear where settings are located. Otherwise, Zoom is an incredible application.
What problems is the product solving and how is that benefiting you?
Zoom is making it possible to meet anywhere and at any time. Set up is fast and easy and users can use a variety of devices to log in (cell phone, laptop/Macbook, PC, etc).
Better than most video conferencing plafforms
What do you like best about the product?
It never glitches, video quality is decent, I love that you can adjust for light, easy to share screen, and very easy to put people into breakout rooms
What do you dislike about the product?
A lot of professionals are discouraged to use the Zoom app because of alleged security breaches, if you send a file participants have to download it to their device and can't just view it
What problems is the product solving and how is that benefiting you?
I am a training facilitator and when the pandemic started, I had to move my training to the digital world, and I still deliver my sessions on Zoom mostly
My Zoom Meetings Experience
What do you like best about the product?
Very friendly and easy to use. I have installed it on my mother's phone for our monthly family meetings before and taught her how to use it. She quickly learned it quickly and was able to use it without any problem.
What do you dislike about the product?
Cons
The only issue I want to see updated is the room feature. I want to access our chat room, files and documents even after meeting but unfortunately tahts not possible till now once this issue is fixed then there won't be any limitations.
The only issue I want to see updated is the room feature. I want to access our chat room, files and documents even after meeting but unfortunately tahts not possible till now once this issue is fixed then there won't be any limitations.
What problems is the product solving and how is that benefiting you?
Reasons for choosing Zoom Meetings
It's widely used with my clients in Africa.
Reasons for switching to Zoom Meetings
I wasn't getting a good experience with the interface and the product itself. I was getting the same information as the other reviewers but the interface was not easy to use.
It's widely used with my clients in Africa.
Reasons for switching to Zoom Meetings
I wasn't getting a good experience with the interface and the product itself. I was getting the same information as the other reviewers but the interface was not easy to use.
ZOOM BOOM
What do you like best about the product?
I love how multifaceted zoom is when it comes to hosting meetings, joining meetings, sharing your screen for presentations and being able to choose different filters and virtual backgrounds to add privacy or to enhance your face.
What do you dislike about the product?
There aren't too many features I don't like but I believe there's always room for heightened security and keeping the customers' information safe from 3rd parties or hackers who have infiltrated zoom meetings in the past. I personally and thankfully haven't been a victim of that.
What problems is the product solving and how is that benefiting you?
Well since the pandemic it was extremely difficult to connect with business partners and team members due to the shutdown. However, we still had a business to run. Zoom has played a pivotal part in helping me connect with business partners and foster relationships as far as the west coast from the east coast region. Without zoom I'm not sure how I would have accomplished that goal
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