Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom video connects you to clients more than email or text message!
What do you like best about the product?
Zoom allows me to communicate with clients with real-time "face-to-face" interaction. Now that virtual meetings are so widely accepted I actually prefer having some meetings over Zoom instead of face-to-face because it is easier to share information on my computer screen.
What do you dislike about the product?
Sometimes sharing "pop-up" screens can get a little confusing for non-techie people like me. When sharing information from my MLS (Midwest Real Estate Data aka MRED.) there are pop-up screens. So, I have to stop sharing and then reshare the pop-up screen.
What problems is the product solving and how is that benefiting you?
When the pandemic shut down my state, I was able to still do business. None virtual meetings are so accepted that they save me time (no traveling) and money (no wear and tear on my car.)
An excellent platform for lessons, meetings, and sharing
What do you like best about the product?
As a special educator conducting lessons remotely, I love the screen sharing and whiteboard functions. Features are intuitive and easy to use and allow me to deliver instruction effectively and easily access resources, images, and tools that help me reach each of my students wherever they are both academically and physically.
What do you dislike about the product?
Sometimes my students are unable to access the annotation feature.
What problems is the product solving and how is that benefiting you?
Zoom allows me to conduct remote lessons on par with my in-person lessons. It also allows me to share explanations via the whiteboard and annotation features that help my students understand more easily.
A Necessity for the Modern Worker
What do you like best about the product?
The best part about Zoom is how it's become easily integrated with so many softwares and platforms. Zoom is a household name, so clients expect you to be able to use it, and you can count on them being able to as well!
What do you dislike about the product?
It's difficult to use Bluetooth with Zoom, which makes home office working a pain sometimes when I cannot connect headphones to filter out the noise around me while using Zoom.
What problems is the product solving and how is that benefiting you?
Zoom has enough features that we were able to take some of our live in-person events completely online! We're able to reach more customers all around the world now that we've adapted our trainings for Zoom.
Makes doing business easy!
What do you like best about the product?
Easy log in rand recording capabilities.
What do you dislike about the product?
There's nothing I dislike at the moment.
What problems is the product solving and how is that benefiting you?
I can conduct business from anywhere.
Zoom is great!
What do you like best about the product?
I love the shared screen capability as well as the recording feature. I use Zoom for my business which has been such a great addition to delivering a great service to my clients.
What do you dislike about the product?
That there are times that I don't see people in the waiting room. Also, I have a limited about of space when it comes to saving my recording to the cloud without purchasing more.
What problems is the product solving and how is that benefiting you?
The problem that Zoom is solving is convenience. I can meet clients from the comfort of my phone and I don't need to rent an office. Clients don't need to spend their car and waste time commuting to meet me. Zoom allows me to see more clients in a shorter window and helps clients move on to their next task/meeting without having to block a lot of their time. I am also able to service clients anywhere in the country. Without Zoom and having just in-person, I was limited in the area I could work with people. Now, with Zoom, I can meet with anyone, anywhere.
Great experience every time
What do you like best about the product?
Easy to use on both laptops and phones. Never a connection error, or lagging video and audio.
What do you dislike about the product?
Not much. The experience I have using Zoom has been 99% effective and useful.
What problems is the product solving and how is that benefiting you?
I work from home, and need to able to consistently connect with my clients. Zoom is the most effective tool for this.
Great for coaching business
What do you like best about the product?
Integration with my scheduling app (acuity), webinars, sharing features, and recordings
What do you dislike about the product?
Biggest problems for me are the trouble with my internet connection lol. Not sure zoom can help with that but if you can, great.
What problems is the product solving and how is that benefiting you?
Allowing me very easy way to see and talk to my clients while giving them recordings to watch later
My use of zoom
What do you like best about the product?
Easy to set up and use for my purposes. Participants don't have to be a member of Zoom to sign on.
What do you dislike about the product?
See little downside. Has many features that I don't use or know of, but haven't taken the time to learn if I had a need. Zoom provides educational webinars that I could use but haven't taken the time to do so.
What problems is the product solving and how is that benefiting you?
Generally use Zoom for chatting with friends and sharing discussions of mutual interest. Have not used for direct business needs lately. Several years when I was consulting used Zoom to discuss projects.
Easy to use for our end users
What do you like best about the product?
Very easy to use for end users who aren't very technical. The functioanlity is great and we haven't had technically issues as we have with other systems. Easy to administer.
What do you dislike about the product?
We currently have multiple systems so getting everyone to utilize the same platform has been difficult. We do have people using Teams and Cisco Webex because of client commitments.
What problems is the product solving and how is that benefiting you?
This benefits our work from home and hybrid workers. Makes it easy for us to communicate and collaborate with companies also on Zoom. Additionally Zoom has been cost effective and easy to implement.
Made my life easier
What do you like best about the product?
I love that I can personalize my zoom link as it makes it easier to remember & share. We people having to memorize so many things, the fact that I was able to customize it to something that was easier makes me happy.
What do you dislike about the product?
The only complaint that I have with zoom is that I wish I didn't have to have multiple screens in order to be able to access some other features when I'm presenting
What problems is the product solving and how is that benefiting you?
Zoom is familiar with a lot of people as well so most people know how to navigate using the platform regardless of their age so don't have to be a pro to be able to use it.
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