Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Client Communication, Intuitive Dashboard
What do you like best about the product?
I really appreciate how the Zoom Workplace dashboard is designed to be very user-friendly. Its simplicity makes it easy for anyone to understand and navigate, even for first-time users. This ease of access and user interface are crucial for me, especially when dealing with clients, as it helps bridge any communication gaps effectively. I also found the initial setup process to be very straightforward, which is a great advantage because it saves time and reduces the hassle usually associated with setting up new software. Overall, I find Zoom Workplace to be an intuitive and practical tool for communication.
What do you dislike about the product?
Nothing much to dislike
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to bridge communication gaps with clients. Its intuitive dashboard is easy for first-time users, simplifying setup and enhancing user experience.
Effortless Collaboration and Reliability with Zoom Workplace
What do you like best about the product?
What I like most about Zoom Workplace is how easy and intuitive it is to use. The interface is clean, and features like meetings, chat, and collaboration tools are all integrated in a way that feels natural and efficient. Implementation was straightforward, and our team was able to get up and running with very little training. I also appreciate the reliability—meetings start quickly, the video quality is consistently strong, and the workflow tools make it easier to stay organized across projects.
The wide range of features makes it a versatile workspace, and we use it frequently throughout the day for everything from quick check-ins to larger team sessions. Integrations with other apps we use daily help keep everything connected and improve productivity. On top of that, customer support has been responsive and helpful whenever we've needed guidance, which adds to the overall positive experience.
The wide range of features makes it a versatile workspace, and we use it frequently throughout the day for everything from quick check-ins to larger team sessions. Integrations with other apps we use daily help keep everything connected and improve productivity. On top of that, customer support has been responsive and helpful whenever we've needed guidance, which adds to the overall positive experience.
What do you dislike about the product?
One downside of Zoom Workplace is that its growing number of features can feel a bit overwhelming, especially for users who only need the basics. Some tools are tucked away in menus or require extra configuration, which can create a slight learning curve. While I use Zoom Workplace frequently and rely on it daily, occasional glitches or audio/video delays do happen during peak usage times. Customer support is generally helpful, but response times can be inconsistent, especially when dealing with more complex technical issues. Overall, the platform is strong, but streamlining some features and improving support responsiveness would make the experience even better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve several challenges related to communication, collaboration, and workflow efficiency. It brings all of our meeting, messaging, and collaboration tools into one platform, reducing the need to switch between multiple apps and helping our team stay more focused. It also solves the issue of inconsistent communication—everyone can easily join meetings, share files, and stay updated in real time, no matter where they’re working from.
The reliability of the platform has also minimized downtime during important meetings, which directly improves productivity. Additionally, the integrated tools for scheduling, screen sharing, and project coordination streamline our daily tasks, leading to faster decision-making and smoother teamwork. Overall, Zoom Workplace helps us operate more efficiently, stay better connected, and maintain consistent communication across the organization.
The reliability of the platform has also minimized downtime during important meetings, which directly improves productivity. Additionally, the integrated tools for scheduling, screen sharing, and project coordination streamline our daily tasks, leading to faster decision-making and smoother teamwork. Overall, Zoom Workplace helps us operate more efficiently, stay better connected, and maintain consistent communication across the organization.
Reliable for webinars and group meetings
What do you like best about the product?
Easiness of connecting many people simultaneously.
Also webinars held in zoom are always smoothly held, whatever I have attended.
Also webinars held in zoom are always smoothly held, whatever I have attended.
What do you dislike about the product?
Finding certain details or settings takes some time on zoom. Also some popups when trying to enter a meeting can be a bit annyoing.
What problems is the product solving and how is that benefiting you?
Can easily set a call with potential client or partner company even if they are not using zoom.
Effortless to Use with Helpful Features
What do you like best about the product?
Zoom is very easy to use, and I appreciate the features that let me turn off my camera or audio whenever necessary. I also find the help center to be quite informative and helpful.
What do you dislike about the product?
Unfortunately, I have noticed the app lagging, even though I am using a high-speed internet connection.
What problems is the product solving and how is that benefiting you?
From what I gather, one of the bugs they are currently addressing is related to the “Leave Meeting” button. Fixing this would be a huge help, as I have also experienced difficulties when trying to exit at the end of my meetings.
Effortless Meetings with Great Collaboration Tools
What do you like best about the product?
I love how Zoom Workplace facilitates easy meeting notes using AI, which significantly enhances the productivity of my meetings. The capability to conduct meetings with a large number of participants seamlessly is a standout feature that I appreciate greatly. Furthermore, I find the annotation and live sharing functionalities incredibly useful during meetings, as they ensure easy collaboration and effective communication. The initial setup of Zoom Workplace was straightforward and user-friendly, allowing my team to get started without any hassle.
What do you dislike about the product?
I find the meeting access feature in Zoom Workplace to be a bit difficult. It would be more efficient if a single link click could open the meeting without additional steps.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy meeting notes with AI and enjoy large meetings with features like annotations and live sharing for easy collaboration.
Seamless Meetings and Effortless Screen Sharing
What do you like best about the product?
We can all join with no interruptions and screen share.
What do you dislike about the product?
Not really much I have not enjoyed. I use Zoom for most of my meeting needs.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve communication and collaboration gaps by bringing meetings, chat, and file sharing into one place. It reduces the need to switch between multiple tools, saves time with built-in AI features, and makes remote and hybrid work more efficient. As a project manager, I benefit from clearer communication, organized meeting follow-ups, and an easier way to keep everyone aligned and connected. I use Zoom regularly and find it effective and user-friendly.
Streamlined Collaboration with Robust AI Companion
What do you like best about the product?
I love how Zoom Workplace combines video meetings, team chat, whiteboarding, and document creation into a unified collaboration platform. This integration helps me manage virtual meetings, day-to-day communications, and real-time collaboration effortlessly, making my workflow more streamlined and less dependent on multiple tools. The AI Companion in Zoom Workplace is incredibly valuable, as it automatically generates meeting summaries, drafts messages and documents, and organizes tasks, leading to higher productivity and clarity on projects. I appreciate its reliable performance and intuitive design, which supports both hybrid and remote work, facilitating cohesive and efficient teamwork. Moreover, I find the AI-driven features of Zoom Workplace, like creating automatic action items and drafting content, save time and keep my work well-organized. The initial setup was painless, with an easy installation process and user-friendly onboarding, making it quick and hassle-free to start using its features. Overall, it’s a robust and reliable all-in-one platform that streamlines my daily work with its great AI features.
What do you dislike about the product?
While Zoom Workplace is powerful, there are a few areas that could improve. The interface, at times, feels cluttered and new users may have a bit of a learning curve. AI summaries are helpful but occasionally miss small details. Switching between tools like chats, docs and whiteboards could be smoother. Tuning these aspects would make the experience even more seamless.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to centralize video meetings, chat, whiteboarding, and document creation, boosting communication and productivity. The AI Companion enhances workflow efficiency by summarizing meetings, organizing tasks, and drafting content, greatly reducing tool-switching and integrating seamlessly with other software.
All-in-One Solution for Effortless Meetings and Webinars
What do you like best about the product?
It has every feature you need for a meeting or webinar as both a facilitator and attendee. The features are intuitive and easy to use. In particular, breakout rooms, transcripts, and live chats are particularly important for a lot of the online events I have attended.
What do you dislike about the product?
There's nothing that I particularly dislike - I prefer Zoom over most other virtual meeting platforms.
What problems is the product solving and how is that benefiting you?
Zoom is easy to use across different workplaces that may use "conflicting" platforms (Teams vs. Google Meet). I also attend a lot of webinars and events via Zoom, and things like presentation mode and breakout rooms can make events far more interactive and engaging.
Boosts Productivity with Seamless Collaboration and Communication
What do you like best about the product?
The best thing about Zoom Workplace is how it boosts productivity. Having meetings, messaging, project collaboration, and document sharing all together helps teams work faster and stay aligned. It cuts down on time wasted switching apps, improves communication, and supports real-time decision-making.
What do you dislike about the product?
Occasional connectivity or syncing issues during high-traffic periods.
Some advanced integrations with other apps can require extra setup or training.
Some advanced integrations with other apps can require extra setup or training.
What problems is the product solving and how is that benefiting you?
Reduces the need to switch between multiple communication and collaboration tools.
Minimizes delays in team communication, especially for remote or hybrid teams.
Helps centralize files, messages, and meetings in one place.
Minimizes delays in team communication, especially for remote or hybrid teams.
Helps centralize files, messages, and meetings in one place.
Seamless Video Calls with Crystal-Clear Quality
What do you like best about the product?
Its seem less latency free video call session together with its easy screen share ability. Clear video and voice quality. Utilizing it daily for external client call.
What do you dislike about the product?
Nothing so far to dislike. Haven't faced any kind of glitch or issue so far.
What problems is the product solving and how is that benefiting you?
We needed an easy to use not so complicated software to host aur client calls without any interruptions.
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